Baoligong Ecological Tourist Resort, Yingde, Guangdong, 513000, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.5/5
Buono
2160 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.4
Servizio4.5
Pulizia4.5
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Tutte le recensioni(2160)
Recensioni positive(2048)
Recensioni con foto/video(1026)
Terme rilassanti(290)
Ideale per bambini(216)
Vista sul lago isolato(174)
Reception gentilissima(132)
Trasporto da/per l'hotel(72)
Con servizi per bambini(49)
Con piscina a sfioro(20)
Recensioni negative(112)
Sydb
Camera Ospiti (2 letti, con vista sul giardino)
Soggiorno: set 2024
Famiglia
20 recensione
3.2/5
Pubblicata: 7 ott 2024
Hotel is located across a lovely lake. Check in lunch and dinner all were smooth and the local food was delicious.
The hotel itself is rather worn down, facilities have had their time and really need maintenance. Walls were crumbling, walls were stained, corridors were loud, machines in the gym were broken. Those that weren’t broken were a health hazard.
However across from the hotel is a lovely amusement area where you could spend all day, with plenty to do at affordable prices.
Staff at the hotel were very friendly and welcoming, and the hot springs are worth a visit.
Traduci
Risposta dalla struttura: Dear guest: Hello! Thank you for choosing Swan Lake Hotel as the best choice for your travel, and make comments for us in your busy schedule. The hotel will continue to improve the facilities and equipment and improve the quality of service. We will do our best to do better, and look forward to your visit again! I wish you a successful career and a happy family!
Utente ospite
Prime Lakeside View Twin Room
Soggiorno: giu 2024
Viaggio con amici
3 recensione
5.0/5
Eccezionale
Pubblicata: 7 lug 2024
Wonderful summertime trip! I’m a foreigner who lives in Guangzhou, and I went up for the weekend to escape the heat by the lake. The property is designed so that you do not need to leave for a 2-day, 1-night stay (everything you need and want is in the property). There’s two great pools (but a swim cap is needed), a mini-amusement park attached, hot springs, and a tea field that you can go visit. I did it all. I highly recommend paying the 50RMB at the tea field to go picking and tea tasting, super unique experience. The room was comfy with good AC.
Traduci
6/7
Risposta dalla struttura: Dear guest: Hello! Thank you for choosing Swan Lake Hotel as your choice of travel, and to our praise, your praise is the best affirmation and incentive for us, Swan Lake hotel has been committed to providing guests with kind and thoughtful service, let you stay comfortable is our biggest goal, looking forward to your visit again! I wish you a successful career and a happy family!
Isabelle Chew
Lakefront Double Bed Room
Soggiorno: nov 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 13 dic 2024
I had an absolutely wonderful stay at this hotel, and the warmth and hospitality of the staff truly made it an unforgettable experience. A special mention goes to 刘贤英, 谭翠玲, and 龚武平 at the hot spring, whose exceptional service and genuine care stood out. 刘贤英 went above and beyond by sharing her personal preserved fruit snacks with my son when he didn’t fancy the oranges provided, a thoughtful gesture that touched our hearts.
Additionally, 毛有谷 at the reception was incredibly helpful in arranging transportation to the train station, ensuring our travel plans were seamless and stress-free.
The hotel itself is fantastic, but it’s the staff’s kindness and attention to detail that set it apart. Their warm-hearted service made us feel so welcome, and we can’t wait to return for another visit. Highly recommended for anyone looking for a memorable and heartfelt stay!
Traduci
Risposta dalla struttura: Thank you, dear, for sharing your stay experience with us. We are very happy that our staff's names were remembered by you and that you have given us positive feedback and praise in your online review. Our goal is to make sure that you have a comfortable stay and enjoyable experience, and this is also the driving force for our progress. We believe that good reputation comes from satisfied guests' experiences. Once again, thank you for your review. We sincerely look forward to your next visit! Wishing you a pleasant life and a happy family!
Lee Xiao long
Camera Ospiti (letto matrimoniale, con vista sul giardino)
Soggiorno: lug 2024
Famiglia
14 recensione
5.0/5
Eccezionale
Pubblicata: 14 ago 2024
Best view and service kids enjoy every much
Traduci
Risposta dalla struttura: Dear customer: Hello! Thank you for choosing to stay at Swan Lake Family Resort and spend a pleasant stay here, the hotel is far from the busy city, surrounded by mountains and water, the natural environment is very beautiful. 8800 square meters of mountain spring park, all from the North river natural water, the air in the high content of negative ions, very suitable for leisure and friends to party, we invite you to visit the hotel again, enjoy the ecological journey
Jyotika Joy
180° Lake View Twin Room
Soggiorno: mag 2024
Viaggio con amici
11 recensione
5.0/5
Eccezionale
Pubblicata: 30 giu 2024
This was probably the best hotel experience it was absolutely relaxing, breathtaking beautiful and peaceful! ALL the staff were super happy lovely and always there to assist! The hot springs was amazing, got offered tea all the time and they gave free fruit afterwards where you can sit and relax. Sad i only discovered this place now would have loved to have known about this hotel sooner.
Traduci
Risposta dalla struttura: 感謝親愛的與我們一起分享愉快的入住體驗,顧客住的舒心玩得開心是我們最大的目標,期待您的再次光臨,為您提供最優質的服務!
Utente ospite
Lakefront Double Bed Room
Soggiorno: feb 2023
Solo
26 recensione
5.0/5
Eccezionale
Pubblicata: 18 mar 2023
A fabulous mountain hot spring hotel. Perfect for a weekend getaway if looking to chill in the silence of nature. I was completely satisfied with the service and left feeling refreshed.
M.West
Traduci
Risposta dalla struttura: 感謝親愛的百忙之中抽空點評,您入住期間有不滿意的地方都可以向我們提出的喲,期待您的再次光臨!祝您生活愉快!
IlanaSmit
Lakeside View Twin Room
Soggiorno: gen 2022
Famiglia
10 recensione
4.2/5
Molto buono
Pubblicata: 24 apr 2022
If the weather is great this would be a wonderful destination with a family to get away.
When it rains there is not much to do except go to the Hot spring.
The Hot spring is amazing and beautiful.
Breakfast was not great.
Traduci
Risposta dalla struttura: Distinguished guests: Hello! Thank you for choosing Swan Lake Hotel as your best choice for traveling and giving us good comments. Your praise is the best affirmation and encouragement to us. Our hotel has always been committed to providing warm and thoughtful service for guests. It is our greatest goal to make your stay comfortable. We look forward to your coming again! Wish you a happy day!
Risposta dalla struttura: 尊敬的賓客:您好!感謝您選擇天鵝湖酒店作為您此次出行的下榻之所,並與我們一同分享您的入住體驗。非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您再次選擇我們酒店,真誠期待您的下次光臨!謝謝! 祝您:生活愉快!身體健康!
Risposta dalla struttura: 親愛的顧客:您好!感謝您選擇我們酒店入住,並與我們一同分享您的入住體驗,因酒店温泉問題未能讓您滿意,我們感到非常的遺憾和抱歉!關於您的點評,我們已轉達至各部門領導與總經理,並在今後更大力度加強酒店的管理與服務。真心期待您的再次光臨!讓您看到一直成長的天鵝湖酒店。