Yichang Airport Taohualing Hotel

Excellent service by the hotel manager. Large room with good views. Free transport to airport for our early morning flight.

The hotel is clean, modern with state of the art technology. The lobby manager Ms Ma was marvelous. She helped us to get the shuttle car to send us the airport the day we left. She then made some follow up call to tell us that they found a cosmetic brush in the room of my colleague. She offered to keep it for us until our next stay. We thanked her for her kindness but told her to dispose of it. We really appreciate her friendliness and professionalism. We will stay there for our next trip.

The location is very close to the Sanxia Airport, the hotel offered free airport drop off service and it only took about 5 minutes to reach the airport. The front desk was not experienced enough and her service attitude and quality need improvement especially the way how she talks. But the service of the manager 大堂副理小江 was good and even helped to deliver our luggage to the room himself. During winter, heater is essential. Unfortunately, the heating system of entire hotel was not working on that day and a portable heater was given. The power of the portable heater was not enough to warm the entire room and the room was still freezing cold after 2 hours. I feedback to the front desk that it was way too cold for us and requested for a stronger heater or additional heater. However, my request was turned down and the front desk replied that the heating system was not working and there was nothing she could do. I was so angry and told her off that the malfunction of the heating system was hotel's problem and it was not my problem. I further requested that she better figured out how to make the room warm enough unless she wanted to be responsible for us if we fall sick. Finally, 大堂副理小胡and客户副理小江came with free fruits and snacks for apology and offered to change the current heater to a stronger heater for our room and then finally the entire room is warm enough. We had dinner in the hotel restaurant and the food was good but the varieties of breakfast needs improvement.

Very good

從德國回程，在宜昌中轉，選擇了機場附近的桃花嶺酒店，沒想到這次偶然的入住成為了一段非常温暖和愉快的回憶。整個過程我必須給滿分，尤其是要大力表揚客房領班——小尤姐姐！她親切的和我們聊天，感受到了家人般的温暖。 這次短暫的中轉住宿，因為小尤姐姐卓越的服務而變得格外美好和難忘。桃花嶺酒店擁有如此優秀的員工，無疑是酒店品質和管理水平的最佳體現。強烈推薦給所有在宜昌中轉的旅客！ 我下次來回歐洲，衹要在宜昌中轉，這裏必定是我的唯一選擇！

入住體驗超預期，物超所值。家庭出行，四天三晚的行程，前兩晚富力皇冠假日酒店（離玩的地方近，但價格不友好），最後一晚選在此，由於早航班，所以拖家帶口來到這家機場附近酒店。首先，價格，是真香，我們選的無早（想着早航班，就沒要早），實際航班延誤了，早餐是30元一位，小孩125cm左右不收費，種類略少，但能滿足基本需求，所以建議訂帶早;晚餐，2人餐，份量很大，4個人吃是妥妥的，再來，環境衞生，本來還擔心機場太過吵鬧，實際在房間是聽不到飛機聲音的，有自助洗衣房，nice，最後，有送機服務，宜昌景色怡人，酒店景色棒。