Riverside No.1 Hotel

Recensioni su Riverside No.1 Hotel

Riverside No.1 Hotel

No.45 yunji Road, Xiling District, Yichang, Hubei, 443000, ChinaDettagli hotel
Riverside No.1 Hotel
Riverside No.1 HotelRiverside No.1 HotelRiverside No.1 Hotel
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.5/5
Buono
2248 recensione
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.4
Servizio4.5
Pulizia4.5
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Tutte le recensioni(2248)
Recensioni positive(2187)
Recensioni con foto/video(545)
Reception gentilissima(568)
Ambiente di classe(228)
Vicino all'area commerciale(123)
Trasporti comodi(119)
Comodo per lo shopping(119)
Fantastica vista sul fiume(93)
Ampia gamma ristorazione(18)
Recensioni negative(61)
Utente ospite
Camera Business (letto matrimoniale, con vista sulla città)
Soggiorno: ott 2024
Famiglia
1 recensione
3.0/5
Pubblicata: 18 nov 2024
Hotel was dated though in good location. My towel was given torn at the edge. Bathroom was bad as water could flow out when taking shower making the floor really wet, receptionist was not that helpful to provide assistance when asked to provide flight information from the airport. Disappointed with the staycation.
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Risposta dalla struttura: 十分感謝您真誠的點評,很抱歉給您留下了不好的入住體驗,我們也很感謝您提出的意見和建議,讓我們知道了酒店的一些不足。作為一個品質酒店,我們深知家的温暖與和諧,我們致力於為客人打造一個“家外之家”,讓客人無時無刻都能感受到在家的快樂與安心,在通往成功的道路會很長,途中一定會有欠缺和做的不夠好的地方,還請您多擔待,您提出的問題我們非常重視,也請您放心,我們一定會針對問題進行改正,加強員工的培訓與管理,希望您下次來宜昌還能選擇我們,能讓您看到我們的進步是我們衷心的希望。最後,祝您工作順利!生活愉快!
Dirschwigl
Camera Boutique (letto matrimoniale, con vista sulla città)
Soggiorno: feb 2024
Famiglia
5 recensione
3.7/5
Pubblicata: 30 mar 2024
Great location at the beautiful river bench and close to the city center. Hotel stuff doesn't speek english. Breakfast was ok. The rooms were all stinking a lot like smoke even though we asked for a non smoking room. The floor was a bit dirty.
Traduci
Risposta dalla struttura: Dear guests, thank you for staying in our hotel. As our VIP, we attach great importance to your opinions and suggestions. We have notified the relevant departments to rectify the problems you have reported. I sincerely apologize for the inconvenience caused by our shortcomings in our work. At the same time, your comments and suggestions also show us the lack of work, which will definitely be improved in future work. I hope you can still pay attention to our hotel and see the efforts and improvements we have made to this end. Thank you again for coming.
Yan Flint
Camera Business (letto matrimoniale, con vista sul fiume)
Soggiorno: giu 2023
Solo
4 recensione
2.0/5
Pubblicata: 7 lug 2023
No English spoken and limited ancillary facilities. This is not an international hotel and its Trip.com star rating is out of line with what the hotel currently has to offer.
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Risposta dalla struttura: Dear foreign guest, thank you for staying in our hotel. As our guest, we attach great importance to your comments and suggestions. We have notified relevant departments to rectify the problems you have reflected. We sincerely apologize for the inadequacy of our work, which has caused you trouble. At the same time, your comments and suggestions also let us see the lack of work, in the future work will be improved. I hope you can still follow our hotel and see the efforts and improvements we have made to this end. Thank you again for coming.
AaronChow
Camera Executive - Vista Fiume (2 letti)
Soggiorno: giu 2023
Famiglia
9 recensione
5.0/5
Eccezionale
Pubblicata: 25 lug 2023
very gooooooooooooooooooooood very gooooooooooooooooooooood
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Risposta dalla struttura: 幸福是什麼?幸福就是您雖衹有短短几個字的評價,卻用滿滿的五顆星感染了所有濱江壹號的員工。我們的目標是用最舒心的服務和最真誠的態度歡迎您來,歡迎您再來!濱江壹號大酒店,歡迎您常回家看看哦!
Camera Boutique (letto matrimoniale, con vista sulla città)
Soggiorno: apr 2022
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 22 mag 2022
The room was good and the staff was nice. The best part for me was the location of the hotel as it was located next to the places I most wanted to visit.
Traduci
Risposta dalla struttura: Dear guests, Thank you very much for staying at Riverside No.1 Hotel .I'm glad to have a wonderful time for you. Your praise has been a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every success We are looking forward to your visit again! You are welcome to come back to experience, wish you happiness!
Walter Zhou-zhouyiping
Camera Business (letto matrimoniale, con vista sul fiume)
Soggiorno: feb 2025
Solo
13 recensione
4.5/5
Ottimo
Pubblicata: 27 mar 2025
回老家掃墓,這次預訂了這間在濱江公園對面的酒店,地理位置非常棒 選擇了江景房,每天可以看江景 周邊餐飲也很方便,交通方便 酒店雖然稍有點老,但維護保養的很好,房間每天打掃的很乾凈整潔。 服務態度也很好。 下次回來還住這間
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Risposta dalla struttura: 尊敬的客人,感謝您選擇下榻濱江壹號大酒店並給予好評。正如您所説,酒店地理位置優越,交通便利,環境衞生及服務都很好,小濱真誠的期待您再次回來入住,我們勵志為您提供更優質的服務,希望下次能得到您的滿分好評,祝您工作順利,生活愉快!
Utente ospite
Camera Business (2 letti, con vista sul fiume)
Soggiorno: mar 2025
Famiglia
3 recensione
3.2/5
Pubblicata: 6 apr 2025
酒店位置不錯,裝修時間較長,沒有異味,房間設施老舊一些,缺少配套,沒有沙發,沒有枱燈,停車位則配備不足。江景房遮擋較多,僅能看到一小部分,早餐沒啥吃的。
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Risposta dalla struttura: 感謝您選擇入住我們酒店並分享您的詳細體驗。您的反饋對我們改進服務至關重要,我們真誠向您致歉未能完全滿足您的期待。關於您提及的設施老舊及配套不足,我們已記錄並納入升級計劃,將逐步優化房間配置,為您和其他客人提供更舒適的入住環境。酒店配備110個停車位,可滿足住店客人需求,由於節假日期間酒店入住較滿,為您停車帶來不便,我們深表歉意。江景房視野受限的情況,我們已反饋至相關部門,後續會通過調整房間佈局或優化房型描述,確保客人獲得更透明的訊息。早餐方面,我們正豐富菜品選擇,歡迎您再次體驗時提出具體建議,我們將竭力調整。再次感謝您的寶貴意見,您的滿意度是我們進步的動力。若您未來再次光臨,可聯繫前台為您優先安排升級房型或專屬服務,期待能以更好的體驗贏得您的認可!
Krystallllll
Camera Deluxe (letto matrimoniale, con vista sulla città)
Soggiorno: gen 2025
Famiglia
6 recensione
3.8/5
Buono
Pubblicata: 14 feb 2025
終於有空來寫評價啦,原本我們是定了旁邊那家酒店,但是看了環境跟賓館一樣所以果斷退掉了。酒店因為開了很久 所以設施設備沒有非常的好,但是一進到酒店 還是讓我覺得有點專業,管理也在。一開始我們是看了普通的房型,但是進去覺得很小,帶着寶寶不太方便。所以最後預訂時果斷選擇帶客廳的,進去後還是舒適的,當時確實是意料之外,。因為很晚了原本就做好了隨便遷就一晚的準備。但是衞生各方面都很OK。 最後需要整改的地方就是服務了!! 早餐燙麪區的地方,需要好大聲説話師傅才能聽得見點什麼。因為帶了寶寶,想要個叉子給寶寶插早餐自己吃,當時沒看到有服務員在現場所以問了燙麪師傅,她讓我找服務員,行吧。那我再看看,路過櫃枱看到有個叉子,走過去看到服務員要一個叉子,她回答:我們沒有叉子。當時我內心想法就是 這麼大一個酒店連一個叉子都沒有嗎?我説我看到桌面上有,那您能把那個借給我用一下嗎?服務員就説那你直接拿去用吧 我説能給我洗一下嗎 後來隨便給我沖了下水給我拿來了 叉子還很臟 我也沒用了。 其實酒店開了很久,心理都有預期,衞生各方面都做的挺好的是加分的。但是服務確實沒跟上現在的服務環境會很減分。
Traduci
Risposta dalla struttura: 非常感謝您選擇入住我們酒店,對於您退出的寶貴意見我們會及時改進!給您帶來不好的入住體驗,我們深表歉意,同時希望您能夠給我們改正錯誤的機會!非常感謝!
Luoxiansheng
Camera Business (letto matrimoniale, con vista sul fiume)
Soggiorno: gen 2025
Solo
27 recensione
3.3/5
Pubblicata: 27 feb 2025
房間比較陳舊。攜程上寫起來2018年裝修,實際看裝修的風格跟擺設,起碼10年以上。因為太陳舊了,沒什麼好點評,感覺被坑了。設施跟物品都比較舊,跟前幾天住的酒店差別很大。
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Risposta dalla struttura: 親愛的客人,感謝您入住我們酒店,並提出寶貴意見與建議。您的意見我們將傳達給酒店相關部門,期待您下次入住時奉上更為愉悦的入住體驗。再次向您不好的體驗與建議致歉
Utente ospite
Camera Deluxe (2 letti, con vista sulla città)
Soggiorno: mar 2025
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 7 apr 2025
前台服務熱情周到 地理位置優越 有機會一定還要來 餐廳不錯 附近吃飯方便
Traduci
6/9
Risposta dalla struttura: 尊敬的客人,感謝您選擇入住我們酒店並分享寶貴的入住體驗!您的滿意是我們最大的動力,我們一直致力於為客人提供熱情周到的服務和舒適的入住環境,您的認可讓我們倍感鼓舞。酒店中餐廳會根據不同時令更新菜品,期待您再次光臨,我們將繼續努力,為您帶來更美好的入住體驗!祝您生活愉快!
Utente ospite
Camera Business (letto matrimoniale, con vista sul fiume)
Soggiorno: ott 2024
Lavoro
2 recensione
3.1/5
Pubblicata: 17 nov 2024
首先,訂的是江景房,意外的是真的也就一線江景,衹有一條線可以看到江景,如果是奔着江景房去的話那就沒必要了。 其次,我入住的時候就開了請勿打擾的燈,13:30分的時候服務員敲了2下門,我還沒來得及説話就直接破門而入了,問我續住還是退房,我説退房,她問我什麼時候退…… 我當時正在睡覺,真的很莫名其妙!!! 緊接着13:40左右前台又打電話來了,問我續住還是退房…… 常年出差住酒店的我,第一次碰到這麼急着催人退房的。 而且我真的很介意在我開着請勿打擾燈的情況下客房部的人敲了2下門 還沒等我回應就直接破門而入了。離譜離譜。 不會再來第二次。300的價格在宜昌有更多更好的選擇。
Traduci
Risposta dalla struttura: 十分感謝您真誠的點評,很抱歉給您留下了不好的入住體驗,我們也很感謝您提出的意見和建議,我們已經對員工進行嚴肅處理,欠缺和做的不夠好的地方,還請您多擔待,您提出的問題我們非常重視,也請您放心,我們一定會針對問題進行改正,加強員工的培訓與管理,希望您下次來宜昌還能選擇我們,能讓您看到我們的進步是我們衷心的希望。最後,祝您工作順利!生活愉快!
Utente ospite
Camera Business (letto matrimoniale, con vista sul fiume)
Soggiorno: mar 2025
Famiglia
10 recensione
5.0/5
Eccezionale
Pubblicata: 5 apr 2025
房間舒服的很,乾淨清爽,服務一流
Traduci
Risposta dalla struttura: 親愛的賓客,感謝您選擇入住濱江壹號大酒店,也非常謝謝您真摯的評價。酒店為了滿足不同客人的需求,設有不同類型風格的房間,誠摯的歡迎您下次再到宜昌,體驗酒店專門為了家庭出遊特設的親子房,我們勵志為您提供更優質的服務。祝您工作順利,家庭幸福。
Wutongmeizizijingyu
Soggiorno: ott 2024
Famiglia
55 recensione
0.5/5
Pubblicata: 3 nov 2024
套餐中包含的暖心下午茶(小食拼盤x1,暖冬茶飲x2)見第2張圖,實在不想説啥了… 300多的江景商務雙床房窗外景色見第3和第4張圖,幾乎是樓景房,側着才能看到江… 這是我攜程第1次給差評,奔着4顆星才住的,這還不如住快捷連鎖,至少便宜,其它服務沒區別…
Traduci
Risposta dalla struttura: 十分感謝您真誠的點評,很抱歉給您留下了不好的入住體驗,我們下午茶套餐是在10月份就已經下架,很抱歉您這邊訂到了還未下架的代理訂單,但我們很抱歉在房間的安排上未能達到您的滿意,若果您有問題可以直接撥打前台的電話。向我們前台諮詢,小濱一直相信溝通才是能夠解決問題的重要方式 ,再次感謝您的評價,讓我們知道了酒店的一些不足。作為一個品質酒店,我們深知家的温暖與和諧,我們致力於為客人打造一個“家外之家”,讓客人無時無刻都能感受到在家的快樂與安心,在通往成功的道路會很長,途中一定會有欠缺和做的不夠好的地方,還請您多擔待,您提出的問題我們非常重視,也請您放心,我們一定會針對問題進行改正,加強員工的培訓與管理,希望您下次來宜昌還能選擇我們,能讓您看到我們的進步是我們衷心的希望。最後,祝您工作順利!生活愉快!
Utente anonimo
Camera Boutique (letto matrimoniale, con vista sulla città)
Soggiorno: nov 2024
Lavoro
27 recensione
5.0/5
Eccezionale
Pubblicata: 25 gen 2025
攜程買的酒店券很划算。酒店房間很新設施不錯。酒店在濱江公園入口,風景不錯。去三峽遊客中心大約兩三站路。
Traduci
Risposta dalla struttura: 親愛的家人,感謝您選擇濱江壹號大酒店,您絕對是濱江壹號鍾愛的客人,感謝您的好評和極力推薦。酒店地處宜昌市中心核心地段,緊鄰濱江公園,獨擁美麗江景,周邊配有大型購物超市、商業步行街,萬達廣場、CBD購物中心也距離酒店不到十分鐘車程,屬於宜昌市中心稀有的江景品質酒店。我們幸福並幸運着,因為您第一次入住我們酒店就這麼認可我們,很開心,很感動,我們也一定不會辜負您的信任和喜歡!希望您工作之餘,濱江壹號就是您除家之外的避風港灣,也感謝您和濱江壹號的遇見,人海茫茫,偶相遇,濱江壹號温暖持續傳遞…
Utente ospite
Camera Executive - Vista Fiume (2 letti)
Soggiorno: ott 2024
Famiglia
110 recensione
5.0/5
Eccezionale
Pubblicata: 14 nov 2024
濱江壹號大酒店地理位置優越 全視野江景行政雙床房房間面積大 景緻無底 早餐豐盛就餐環境好 前台接待熱情周到 有問必答 地下車庫停車方便 推薦入住
Traduci
6/9
Risposta dalla struttura: 親,您的滿意就是對咱們最大的鼓舞!我們保證,我們一定會堅持這份對客熱情、認真服務,每一位客人都是我們的家人,旅途中的辛勞與疲倦,在小濱的微笑中,都會淡然抹去!感謝您的好評,也非常歡迎您能再次入住!