Banyan Tree Huangshan

In general a nice relaxing stay. Good location to explore Hongcun and ancient towns. However, a little disappointed by the overall quality which is below my experience when compared to staying at other banyan tree properties. Little things like the clearness, maintenance of the property where paints are peeling etc. the most obvious is poor choice and quality of the breakfast .

The hotel earned its reputation of exceptional services. Chris, Julia Wang, and Dean Hu provided me with the best care. The room has a beautiful unforgettable view!

I enjoyed staying banyantree huangshan. Mr。Alex Chen was very attentive. We will recommend the place for weekend get away!

The hotel very clean and view from the hotel very nice The person in charge in the hotel name Mr Maw very kind , patient and professional He is very good behaviour to handling our stay in the hotel Overall 5 star to the hotel rates 👍👍

This was a trip that I took my 86 years old mom to travel with me. After a long bullet train ride and shuttle ride, Banyan Tree Huangshan gave us a warm welcome by upgrading our room to a villa. The place is beautifully designed, nested in a valley with traditional Hui style building. Inside the rooms, they have the western style bedroom and bathroom comforts, but the deco is traditional Chinese arts with a modern twist, very elegant, not the tacky hotel chain style but details that fits the surrounding nature beauty. All the rooms and facilities are very clean, and service people are very nice too. We had the front desk clerk Sweet, who updated our stay and a room cleaning lady May Zhang who helped us with our needs. Very thankful to their help! The outside garden design blends in with the surrounding mountains. They even have a petting zoo for visitors young and old. We dined in their Chinese restaurant the first night. The foods were good but I won't say exceptional. For two of us, it was way too much in food quantity for one order. We felt bad to waste food this way. Wish they have had smaller choices. But their breakfast is very impressive. And even though they are very close to Hong Village where the shuttle stops, they did not offer free shuttle which I think they should. I highly recommend this place and will travel back with my other family members in the future. 我和我86岁的妈妈旅行到黄山附近， 住的第一家旅店就是悦榕庄。不得不说，印象深刻。整个山庄外观是徽州传统建筑+现代设计，高挑壮观。Villa的庭院设计轻松惬意，完全融入周围的自然景观。室内非常干净，西式的床和卫生间舒适温馨，很容易消除旅途的疲倦。装饰很典雅，是传统中国书画兼有现代的元素，赏心悦目。 我们天刚黑时到达， 很快感受到温暖贴心的服务。前台给我们免费升级房间， 让我们渡过了愉悦的两天。 早上在庭院里跑步是个美好的体验， 健身房也比一般希尔顿或是万豪好很多。 我们第一晚在饭店的中餐厅吃的，不错但没有特别让人印象深刻。早餐则不同， 选择非常多且很多精致可口的饭菜。 尽管他们离宏村很近但不提供免费接送，这样你从机场或是高铁站坐接送车到此，还需要打车或是付比打车高很多的车费到达悦榕庄。我个人认为这完全可以改进。 我非常推荐黄山悦榕庄，以后还会带其他家人来住。谢谢你们周到的服务！

Good room service and facility we will come to live again and introduce to my friends.

Most magnificent hotel in Huangshan, very luxurious living.

黃山悦榕莊毫無疑問就是天花板級的一家酒店。酒店地理位置得天獨厚位於黃山山麓間，又與徽派古村落盧村相鄰，且酒店設計本身也是仿徽派建築羣，所以身處其中就仿若是身在水墨畫中一般。雖然酒店有些年頭了，但維護得很好，各場所以及房間都給人以一種潔凈温馨舒適親近自然的感覺。比起上述這些硬性設施，這裏的服務也同樣上乘，尤其是管家Eima，全程安排妥帖且細心周到，並最大化滿足和提供各項服務，得以讓我們在黃山悦榕莊獲得了十分完美和滿意的體驗。另外其他的人員包括前台李彬、房務金宜明、以及每一位接駁車司機，都熱情接待和高效服務於我們。總之，再到此地，我還會選擇入住悦榕莊。

週六上午從南京出發，歷時4小時自駕到達位於盧村旁邊的黃山悦榕莊，整個酒店依山而建，面積很大環境很美。大堂在酒店園區的最高處，視野極佳，觀景平台上能俯瞰到整個盧村，特別是小雨過後，空氣格外清新，周圍的山頭雲霧繚繞，再配上白牆黑瓦，一幅幅水墨畫映入眼簾。辦理入住時前台把我們原訂的盧苑大床套房升級成了西遞別墅，管家Eima更是一直在用心服務，詢問我們房間是否滿意，提醒用餐時間，發送酒店菜單，詢問是否需要餐廳訂位、補充物品，徵求打掃時間等等。酒店員工無論是擺渡車小哥、餐廳服務員，還是保潔和維修師傅，都善良質樸、彬彬有禮，令我們度過了輕鬆愜意的2天假日時光。