Recensioni su Awei Metta (Yangon)

This was our second visit to awei metta. The first was in 2019 and I would give a full five stars. This time, we stayed there from 27-29 November and things were below our expectations. Both times we went there for staycation. As usual, our friends in town visited us for lunch on the 28th November. The front desk asked for identity card from one of them even though he was not staying overnight. I found it unnecessary to ask for the ID. And he happened to forget to take back the identity card from the front desk when he left the hotel in the evening. At night, we received a phone call to our room from the front desk. The first thing the staff asked was whether my friend has already left the hotel. That was a rude thing to say to the guests without any introduction. Only when I asked the reason, he told me that my friend hasn't taken back the identity card. When I said that my friend has left the hotel, he didn't sound convinced. So we went to the front desk immediately to take back my friend's identity card. The front desk guy asked us what time my friend left. It was a privacy breach to ask such questions to the guests. We felt like we were treated so rudely by that staff. So we asked him what he wanted to do and if he was going to give back the identity card. Then he gave it back without a smile or apologizing. We felt like we were being questioned for the crime.. Secondly, the internet connection was so slow that many times we couldn't stream the Netflix or YouTube on TV. Thirdly, we could hear the water pump sound so loud every time we used shower or toilet. For all the bad treatment, slow internet and loud sounds, we are giving only two stars rating this time round. These two stars are earned by good food and service provided by the bar and restaurant. Their staffs are super.