Wanda Vista Xining

First time in Xining and didn’t know what to expect. Staff were warm and pleasant. Room was really toasty and I wished the aircon could be switched on at night as the room became really stuffy and hot, especially with thick duvets. Breakfast was good. Thank you.

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

Very nice hotel. Friendly staff, clean and big rooms. Good breakfast.

My stay at R & F Wanda Vista in Xining was comfortable and classy. Isabel at the front desk took care to ensure my stay was perfect. I would definitely stay there again.

房間的設施比較陳舊 聽客房經理説開了10年了 設備有些老舊 比如用花灑🚿的時候 頂上的蓮蓬頭會滴落冷水 衞生間缺乏換氣排風系統 有異味 冰箱製冷功能失效等 在反饋後及時更換了房間和檢修處理 餐廳經理Amy對客户的反饋很用心 早餐現包雞汁餛飩裏面加了葱蒜 由於本人不吃葱蒜 第二天讓廚師特地做了一份沒有加葱蒜餡兒的餛飩 咖啡也根據客户偏好 可以做加冰🧊美式☕️或常温拿鐵等

踏入萬達酒店，彷彿踏入了一個温馨的家園。從熱情周到的禮賓接待，到精緻舒適的客房環境，每一處細節都彰顯着品質與關懷。床品柔軟，一夜好眠；餐飲美味，味蕾盡享。周邊配套齊全，出行便利，管家李英子服務很棒，有求必應，每一次入住都是一次難忘的體驗。強烈推薦！