Novotel Xi'an Xinxing

Recensioni su Novotel Xi'an Xinxing

Novotel Xi'an Xinxing

No.9 Huzhu Road, Beilin District, Xi'an, Shaanxi, ChinaDettagli hotel
Novotel Xi'an Xinxing
Novotel Xi'an XinxingNovotel Xi'an XinxingNovotel Xi'an Xinxing
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.5/5
Buono
1895 recensione
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.4
Servizio4.5
Pulizia4.5
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Recensioni positive(1814)
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Trasporti comodi(90)
Ambiente di classe(89)
Reception gentilissima(80)
Camere ampie(64)
Vicino alla metro(36)
Soggiornato diverse volte(14)
Aria condizionata così così(14)
Ideale per viaggi di lavoro(10)
Recensioni negative(81)
Huipinghp
Camera Superior (2 letti)
Soggiorno: apr 2022
Lavoro
22 recensione
5.0/5
Eccezionale
Pubblicata: 6 mag 2022
haohaohao
Risposta dalla struttura: 尊敬的賓客:非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務,非常歡迎您無論出差還是旅行再次選擇西安爵怡温德姆酒店,酒店全體員工期待您的光臨!
Utente ospite
Camera Superior Queen
Soggiorno: nov 2024
Solo
3 recensione
5.0/5
Eccezionale
Pubblicata: 31 dic 2024
I only stayed 1night but the value for money on this is amazing! I waited in the lobby til they open for checkin. Allowed me to leave my luggage while I checked out the mall. The lobby is big and relaxing. The room is so spacious and they put me up on 24th flr with an amazing view! It is clean and have amenities offered. Very close to metro and connected to mall.
Traduci
6/7
Risposta dalla struttura: 尊敬的諾富特客人: 您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇, 有些人會一直刻在記憶裏,即使忘記了他的聲音,忘記了他的臉,忘記了他的笑容,但是每當想起他時那種感受,是永遠不會改變的。而您,就是諾富特酒店的一個最美好的記憶,我們相遇西安,很高興在諾富特酒店和您相處如此融洽和完美!祝:安好!
Smilling21
Camera Superior (2 letti)
Soggiorno: ott 2024
Coppia
14 recensione
4.7/5
Fantastico
Pubblicata: 17 nov 2024
We really enjoy our stay in Novotel. The metro station is just 2 minutes away (around 5 metro station from all the famous temples), taxi to the Bell tower takes around 10 minutes in the morning and cost only 8¥. Room was really clean and had everything what we needed. The stuff was really nice 😊
Traduci
Risposta dalla struttura: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。我們酒店是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇
Utente anonimo
Camera per famiglie
Soggiorno: mar 2024
Famiglia
1 recensione
3.2/5
Pubblicata: 13 apr 2024
This Novotel Xian Hotel is in a very strategic location near the MRT station, next to a mall and surrounded by restaurants and grocery stores. Love this place. Overall the service is good, there are only a few comments: * if you like going to karaoke or going to the cinema, then you will like the dimly lit room theme with very minimal lighting, unfortunately my family and I are not comfortable with minimal room lighting, the room is dark. * If you like going to the SPA to soak in hot and cold water, then you will like the unstable condition of the hot water for bathing (shower) because it sometimes flows hot and cold water alternately. Unfortunately, my family and I don't like going to SPA, so this condition is a little annoying. * The thing that is very disturbing is that THE ROOM HAVE NO AC (Air Conditioner)... I have asked the staff, the information is that the AC facilities have not been activated in April, and please open a small window if the room feels hot. I thought it was April Fool's Day, but it turned out that staying 3 nights without AC made me sleep uncomfortable because it was hot even though the window was open, not to mention the noise of traffic at night which disturbed my sleep. Maybe I was careless in not reading the information when booking this room, but it seems I didn't find clear information that there were no AC facilities in April. This is the first time in my life that I have stayed in a 4 star hotel or above that doesn't have AC, LOL. My advice to potential guests is to be careful if you want to book this hotel, better check and recheck. Breakfast so so, you can try Xian traditional food here.
Traduci
Risposta dalla struttura: 親愛的家人:您好!感謝您能夠在萬千酒店中選擇新興諾富特酒店,很感謝您對我們服務的認可!但是沒能給您帶來十分滿意的入住體驗,我們真的深感抱歉!您反饋的燈光問題,我們東樓房間設計為工業風,在裝修以及燈光上都偏暗,您下次可以選擇我們西樓的房間,簡約風的,可能會好很多。您反饋的水温以及空調問題,我們已經和工程部進行了溝通反饋,我們很在乎每一位在住客人的入住體驗,希望給每一位客人提供舒適温馨的入住環境,期待您的再次選擇,祝您生活愉快!
eeviac
Deluxe King
Soggiorno: nov 2022
Coppia
10 recensione
4.2/5
Molto buono
Pubblicata: 26 gen 2023
Good location, a 20 minute walk east of the ancient city wall. Conveniently attached to a mall. Room was large with comfortable bed. Soundproofing could be better, the guests around us were all noisy one night.
Traduci
Risposta dalla struttura: 尊敬的賓客,非常感謝您選擇西安爵怡温德姆酒店並抽出寶貴的時間給我們評論!很遺憾您對此次的入住體驗未能感到滿意,對於您所提及到的問題,我會將您的反饋傳達給相關部門並實施行動。您的滿意度是我們一直關注、努力的方向,我們希望能夠為每一位賓客提供盡善盡美的服務。希望您依然可以將西安新興温德姆酒店作為您的旅行下榻酒店!祝您及全家愉快、健康!
Maliya Laoshi
Soggiorno: mag 2022
Lavoro
31 recensione
5.0/5
Eccezionale
Pubblicata: 19 giu 2022
Candy Tang, one of the Front Desk staff, she was so professional, sleek and very customer friendly, especially that I am a foreigner and my Chinese Language is limited. very quiet room, floor and surroundings. My special requests were granted since it is not peak season. The rooms and bathrooms are spot on and amenities inside the room works and their Wi-Fi connection speed is great! Overall, five star rating to this Hotel! Strongly recommended.
Traduci
Risposta dalla struttura: Dear guests, thank you very much for your praise of our hotel. We will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel. Look forward to coming again. Have a nice trip!
Matthew
Camera Superior Queen
Soggiorno: mag 2022
Coppia
24 recensione
4.7/5
Fantastico
Pubblicata: 9 lug 2022
Clean and modern hotel at a very reasonable price. There is a metro stop nearby too.
Traduci
Risposta dalla struttura: Dear distinguished guests, thank you for staying at Jueyi Wyndham Hotel in Xi'an and taking the time to comment on the hotel. Your affirmation is our greatest encouragement, and we will make persistent efforts to do better. Thank you again for your stay. I hope Jueyi Wyndham Hotel in Xi'an can be like a warm home as your comfortable harbor! Sincerely look forward to your next visit!
FailonMendonca
Soggiorno: dic 2022
Coppia
52 recensione
4.0/5
Molto buono
Pubblicata: 25 gen 2023
Good hotel and nice place.
Traduci
Risposta dalla struttura: 感謝您的光臨和分享,選擇爵怡温德姆酒店就是選擇信任,希望您在酒店住的舒心愉快,有任何問題歡迎致電酒店工作人員,祝您生活幸福,事事如意!
Gerashchenko
Camera Superior (2 letti)
Soggiorno: nov 2024
Solo
1 recensione
4.0/5
Molto buono
Pubblicata: 11 gen 2025
Жил в режиме утром ушел, вечером пришел. Чисто, недорого. Чай, кофе, вода в наличии. Помогли ночью с вызовом такси. Желание помочь присутствовало. Хотя может стоило попробовать заказать с Алипэй. 146 юаней обошлось до аэропорта. В 5-00. В общем причин быть недовольным нет. 
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TomChan1028
Camera Standard per due persone
Soggiorno: nov 2024
Solo
6 recensione
4.2/5
Molto buono
Pubblicata: 2 gen 2025
酒店的旁邊就是西安新興廣場,基本商店在旁邊是有的,而交通鄰接地鐵站也算是不錯的選擇,房間衞生滿意但天冷時空調未能有暖氣。
Traduci
Risposta dalla struttura: 尊敬的賓客: 您好!十分感謝您能夠選擇併入住我們酒店,也很感謝您對酒店位置的認可,您反映的空調問題。我們已通知工程去排查。十分感謝您對我們的反饋,我們努力提升自己,爭取給每一位客人都能帶來一個相對滿意的入住環境與體驗。期待您的再次選擇,希望您能感受到我們的改變。祝您生活愉快,萬事順心!
Alex_ns
Camera Superior Queen
Soggiorno: ott 2024
Lavoro
40 recensione
3.7/5
Pubblicata: 8 nov 2024
設施:相對舊了一點 衞生:比較乾淨 環境:還行 服務:服務比較熱情 一點就是便宜 ,離地鐵近。很方便。確實對於出行又不想花費太多的話是非常合適
Traduci
Risposta dalla struttura: 尊敬的賓客: 您好!很感謝您能夠選擇併入住我們酒店,感謝您對我們的真實點評,但是這次沒能得到您的五星好評,一定是我們還有待提升!我們會繼續加強自身管理,提升對每位客人的服務水平,期待您的再次選擇入住,能夠繼續督促我們前行!祝您生活愉快,萬事順心!
Xiaobaobei696
Camera Superior (2 letti)
Soggiorno: set 2024
Lavoro
10 recensione
3.5/5
Pubblicata: 16 ott 2024
酒店位置好找,周邊有漢堡王和盒馬。房間裏衞生乾淨,設施有些舊,房間不隔音,晚上各種隔壁的聲音,睡眠質量堪憂,周圍居民區交通亂一些,服務周到會及時添加需要的物品
Traduci
Risposta dalla struttura: 尊敬的賓客:您好!感謝您選擇新興諾富特酒店,我們很高興您在酒店有一段愉快的入住經歷,感謝您對酒店的支持與信任,同時感謝您對酒店提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待着您的再次光臨和惠顧!
nj3cjp
Deluxe Double Bed Room (100-Inch Screen Cinema Room)
Soggiorno: lug 2024
Famiglia
18 recensione
4.5/5
Ottimo
Pubblicata: 10 ago 2024
總體來説還不錯,離西安北站地鐵45分鐘左右,離大雁塔,鐘樓,大唐不夜城等打車20多元。但是離五星水準似乎有不少差距,首先在服務上,跟隨後我們入住的老牌標準五星差距非常明顯,即使跟亞朵相比也有一定差距,其次在設施上,沒有泳池 沒有掛他機,送東西都很遲緩,另外早餐品種不太多,真的衹能算一般般。但是大廳裝修很不錯,有榻榻米的房間還是不錯的,榻榻米相當於是個獨立空間,孩子很喜歡,入住首日沒歡迎水果跟前台提出後又補送了牛奶和堅果。總體來説還不錯,可以符合四星入住的標準
Traduci
6/7
Risposta dalla struttura: 尊敬的賓客: 您好!很感謝您能夠選擇併入住我們酒店,也很感謝您對我們的真實點評,但是這次沒能得到您的五星好評,那一定是我們還有待提升!我們會繼續加強自身管理,提升對每位客人的服務水平,期待您的再次選擇入住,能夠繼續督促我們前行!祝您生活愉快,萬事順心!
Xinfuyinzhanlong
Camera Standard per due persone
Soggiorno: ago 2024
Famiglia
33 recensione
4.0/5
Molto buono
Pubblicata: 22 set 2024
不到200住Novotel 超值 雖然沒有鐘樓商圈附近方便 魚和熊掌不可兼得 房間蠻大 外地面清潔下或許更好 位置方便
Traduci
Risposta dalla struttura: 尊敬的朋友,您好!感謝您對酒店的褒獎!酒店一直致力為客人提供盡善盡美的服務,您的滿意是檢驗我們服務的唯一標準。我們會繼續努力的,新興諾富特酒店始終把客人的感受放在第一位,您反饋的衞生問題我們也和客房部進行了溝通。員工更是始終如一的待顧客如初戀,就是為了將最好的產品奉獻給千千萬萬喜歡諾富特的客户,一切衹為您滿意。我們會繼續努力,期待常回家來看看呦
Utente anonimo
Camera Superior (2 letti)
Soggiorno: apr 2024
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 7 mag 2024
首先酒店位置優越,交通便利附近就是地鐵三號線離酒店約100米,位置很好繁華附近就是盒馬,酒店免停車,大廳簡潔大氣有畫廊,我老婆拍了好多照片,真不錯呀!有輕音樂可以聽,喝個咖啡,談談心,時光流逝的很舒服。前台橙汁也非常不錯(就是經常口口堵住,哈哈!不前台效率非常高,我剛反饋就處理好了!十分周到,黃油服務很不錯(為什麼要叫黃油呢?那麼可愛的小姐姐👧,房間採光非常好,房間明亮,安靜,衞生非常乾淨,床墊很舒服,房間出水快非常快,水温也好,網速也比較快,辦公方便,房間阿姨打掃衞生的話也比較乾淨。房間大。強力推薦!
Traduci
Risposta dalla struttura: 尊敬的朋友,您好!感謝您對酒店的褒獎!酒店一直致力為客人提供盡善盡美的服務,您的滿意是檢驗我們服務的唯一標準。我們會繼續努力的,新興諾富特酒店始終把客人的感受放在第一位,前廳員工更是始終如一的待顧客如初戀,就是為了將最好的產品奉獻給千千萬萬喜歡諾富特的客户,一切衹為您滿意。我們會繼續努力,期待常回家來看看呦