Novotel Xi'an Xinxing

We really enjoy our stay in Novotel. The metro station is just 2 minutes away (around 5 metro station from all the famous temples), taxi to the Bell tower takes around 10 minutes in the morning and cost only 8¥. Room was really clean and had everything what we needed. The stuff was really nice 😊

This Novotel Xian Hotel is in a very strategic location near the MRT station, next to a mall and surrounded by restaurants and grocery stores. Love this place. Overall the service is good, there are only a few comments: * if you like going to karaoke or going to the cinema, then you will like the dimly lit room theme with very minimal lighting, unfortunately my family and I are not comfortable with minimal room lighting, the room is dark. * If you like going to the SPA to soak in hot and cold water, then you will like the unstable condition of the hot water for bathing (shower) because it sometimes flows hot and cold water alternately. Unfortunately, my family and I don't like going to SPA, so this condition is a little annoying. * The thing that is very disturbing is that THE ROOM HAVE NO AC (Air Conditioner)... I have asked the staff, the information is that the AC facilities have not been activated in April, and please open a small window if the room feels hot. I thought it was April Fool's Day, but it turned out that staying 3 nights without AC made me sleep uncomfortable because it was hot even though the window was open, not to mention the noise of traffic at night which disturbed my sleep. Maybe I was careless in not reading the information when booking this room, but it seems I didn't find clear information that there were no AC facilities in April. This is the first time in my life that I have stayed in a 4 star hotel or above that doesn't have AC, LOL. My advice to potential guests is to be careful if you want to book this hotel, better check and recheck. Breakfast so so, you can try Xian traditional food here.

Candy Tang, one of the Front Desk staff, she was so professional, sleek and very customer friendly, especially that I am a foreigner and my Chinese Language is limited. very quiet room, floor and surroundings. My special requests were granted since it is not peak season. The rooms and bathrooms are spot on and amenities inside the room works and their Wi-Fi connection speed is great! Overall, five star rating to this Hotel! Strongly recommended.

Clean and modern hotel at a very reasonable price. There is a metro stop nearby too.

設施：相對舊了一點 衞生：比較乾淨 環境：還行 服務：服務比較熱情 一點就是便宜 ，離地鐵近。很方便。確實對於出行又不想花費太多的話是非常合適

酒店位置好找，周邊有漢堡王和盒馬。房間裏衞生乾淨，設施有些舊，房間不隔音，晚上各種隔壁的聲音，睡眠質量堪憂，周圍居民區交通亂一些，服務周到會及時添加需要的物品