W XIAN

A causa dell'epidemia, l'hotel sembra un po' deserto. La maggior parte del personale di servizio è molto cordiale. Il motivo principale è portare i bambini a nuotare, ma non è aperto durante l'epidemia. Il personale alla porta era un uomo che indossava scarpe bianche Gucci e il suo atteggiamento di servizio era un po' scomodo. Mancanza di qualità, troppo rumoroso e non molto amichevole con gli ospiti. Siamo andati a fare colazione tardi, la varietà era ok e il gusto era ok. [Vista notturna in movimento]

Ho deciso di fare il check-in a Xi'an temporaneamente e ho scelto una camera con vista sul lago quando ho effettuato l'ordine. Al momento del check-in, l'adorabile nobildonna alla reception ha fornito i migliori suggerimenti per il trasloco in base al nostro numero di viaggiatori e ha temporaneamente aggiornato a una suite doppia. Non mi aspettavo che questa decisione temporanea ci facesse rimanere La migliore esperienza di soggiorno di questo viaggio?

La reception di W ci ha fornito un ottimo servizio. Abbiamo provato a portare il nostro animale domestico ma ci siamo dimenticati di portare i documenti di immunizzazione. Hanno chiamato e ci hanno fornito indicazioni per un hotel per animali domestici e hanno chiamato un taxi per noi. Abbiamo richiesto alcune piccole cose e sono stati sempre molto disponibili. La palestra e la piscina dell'hotel sono sempre mantenute pulite e belle. Anche il buffet Hotpot al terzo piano era delizioso. Anche se potrebbe esserci stato uno sconto per gli ospiti per il ristorante, ma non lo sapevamo fino a quando non siamo tornati nella nostra camera. Consiglierei il W ed è sempre un soggiorno molto piacevole.

Its a common sense that W is the best hotel in Xi’an , the only thing disappointed me is the hair dryer is not Dyson, you must press it continuously to keep it blowing. It used to be an all Dyson hotel. The rest is perfect, if you want a splendid view of Qujiang Lake and the urban atmosphere and that’s it. 这是一个常识，W是西安最好的酒店，唯一让我失望的是吹风机不是戴森的，你必须不断地按压它来保持它的吹风。以前这里全是戴森酒店。如果你想欣赏曲江的壮丽景色和城市的氛围，其他的都是完美的。

really great hotel and miss there a lot when come back to hometown

My 3rd time to Xi’an this year and my 3rd stay at W Xi’an. W maintained their high standards as usual. The room is great, view is nice, people are friendly, kind and professional . Located at the best location in the city, I can said W is the best hotel in this city. Special thanks to Kiki and Shawn during the help, they are keen to help and always put a smile on their face. Looking forward to travel Xi’an again and back to W again! 今年第三次來西安旅遊，第三次住W。特別感謝Kiki韓女士和小帥哥Shawn！期待再來西安和W！

Wonderful service, room is clean, decoration is awesome, location is great. Enjoyed my stay at W and will definitely come again.

Dear Team at Xi'an's W Hotel, I wanted to take a moment to express my sincere appreciation for the amazing service and warm hospitality I experienced during my stay at your fantastic hotel. My time at your property has left a lasting impression on me, and I couldn't have been happier with every aspect of my visit, from the outstanding service and top-notch facilities to the overall atmosphere. First and foremost, I'd like to give a special shout-out to Ms. Phoebe Gao, whose assistance and care throughout my stay were absolutely exceptional. Not only did she help arrange a wonderful anniversary surprise for my partner before our arrival, but she also went the extra mile by upgrading us to a stunning suite that perfectly suited our preferences and timing. Her thoughtful service truly warmed my heart. I also want to express my gratitude to Ms.杨玉荣 and the entire team at Xi'an's W Hotel for their attentive care. From assisting with my travel preparations before coming to Xi'an to ensuring a smooth check-in process, they consistently provided a welcoming and hassle-free experience. They were always ready to lend a hand, answer my questions, and ensure I had a comfortable and enjoyable stay. Furthermore, I'd like to extend my heartfelt thanks for the birthday cake that was prepared for me. It added a delightful touch to my birthday celebrations. The hotel's facilities are truly outstanding, with spacious and impeccably organized guest rooms that offered a comfortable retreat during my stay. While I didn't have a chance to explore the bar and dining options this time, and there are still some sights in Xi'an that I haven't had the opportunity to visit, I'm confident that these will be highlights of my next trip. I eagerly look forward to returning to Xi'an's W Hotel in the near future to continue exploring this beautiful city. Most importantly, the hotel's prime location and convenient transportation options made it easy for me to visit the major attractions of Xi'an, including the Ancient City Wall and the Tang Dynasty Night Market. This visit has become a cherished memory, and coming back to such a comfortable haven at the end of the day was a true pleasure. In conclusion, my overall impression of Xi'an's W Hotel is extremely positive, and I won't hesitate to recommend it to my friends and family. Once again, thank you for your warm hospitality and exceptional service. I can't wait for my next stay at your remarkable establishment. Wishing your team continued success in providing exceptional experiences for your guests in the days ahead. Warmest regards, J

Amazing!!! It’s the best hotel I never been there. You have many comfortable rooms! Delicious meal and perfect hygiene condition!