NOVOTEL WUXI

Recensioni su NOVOTEL WUXI

NOVOTEL WUXI

No. 7, Jincheng East Road, Jiangxi Street, Xinwu District, Wuxi, Jiangsu, ChinaDettagli hotel
NOVOTEL WUXI
NOVOTEL WUXINOVOTEL WUXINOVOTEL WUXI
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1 notte

Recensioni degli ospiti

4.8/5
Eccellente
1142 recensione
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.8
Servizio4.8
Pulizia4.9
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Tutte le recensioni(1142)
Recensioni positive(1136)
Recensioni con foto/video(299)
Ottimi servizi(184)
Reception gentilissima(145)
Ottima colazione(144)
Camere ampie(126)
Ben arredato(38)
Vicino alla metro(27)
Ottimo caffè(15)
Comodo per taxi(9)
Recensioni negative(6)
Utente anonimo
Camera Standard Queen
Soggiorno: dic 2024
Lavoro
8 recensione
4.5/5
Ottimo
Pubblicata: 12 dic 2024
Good room and nice breakfast. But it was quite cold in room, after all night of AC working temperature only rose from 17 to 20 degrees.
Traduci
Risposta dalla struttura: Dear guest, thank you for staying at the hotel and sharing with us. We are glad that every aspect of the hotel has been recognized by you. Through your meticulous description, we can feel the joy that this journey brings to you. This has always been the pursuit of our service staff, and it is also the driving force for us to continue to work hard and struggle. Unfortunately, we did not receive your full five-point rating this time, which shows that there are still some areas that we need to improve and strengthen. In the future, we will continue to provide comprehensive and detailed services, wholeheartedly focusing on the customer. I believe that through our efforts in the near future, we can bring you a different feeling and experience again. Looking forward to your visit again!
g_race
Camera Standard (2 letti)
Soggiorno: ott 2024
Famiglia
34 recensione
4.7/5
Fantastico
Pubblicata: 2 nov 2024
Enjoyed our stay here! Walkable distance from metro station. Some nice food downstairs (especially the xlb store). Hotel checked us in when we reached early. Service from the ladies at the reception was very good, fast delivery when requested for items to room as well. Free washing machine and dryers provided. When there was a queue for it, hotel sent a staff to help with the washing and drying. Very very good service! One thing that can be improved is the air conditioning. Booked 2 rooms, aircon in 1 room was faulty and checked room the 2nd night but that room had cigarette smell (inconsiderate guest). Reception applologied and sent us back with gift. Would definitely consider staying again when I'm back here!
Traduci
Risposta dalla struttura: Dear guest, thank you for staying at the hotel and sharing with us. We are pleased that every aspect of the hotel has been recognized by you. Through your meticulous description, we can feel the joy that this journey brought you. This is what our service personnel have been pursuing, and it is also the driving force for us to continue to work hard and struggle. Unfortunately, we did not receive your full five points this time, which shows that we still have some areas to improve and strengthen. In the future, we will continue to provide comprehensive detail services with a wholehearted focus on the customer. I believe that through our efforts in the near future, we can once again give you a different feeling and experience. Looking forward to your coming again!
Utente ospite
Soggiorno: set 2024
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 23 set 2024
I really loved the hotel. Everything from the helpful and friendly front desk staff to the room were perfect. Breakfast is reach and there weren’t many people so I could enjoy the meal in calm atmosphere. The smell in the lobby is the other thing, so nice, smells like a real vacation :) they even gave me a gift upon check-in. Good location: not far from the train station, not far from the pedestrian street. I would totally recommend it to my friends to stay. They even called me to notice about the breakfast busy hours and recommended me better time to come for breakfast. That’s was really nice.
Traduci
Risposta dalla struttura: Dear guest, thank you very much for choosing to stay at the Novotel Wuxi and leaving a review of your stay. Our hotel has a superior geographical location, large room area, and complete facilities, which is very suitable for business guests to travel, as well as for families and friends to travel and check-in. There are also self-made travel check-in guides at the front desk that can add color to your travel. Whether in terms of hardware or price, it is your cost-effective choice compared to hotels of the same level in the surrounding area. Thank you again for your valuable feedback and we look forward to your visit again. Thank you!
lilsheep
Camera Superior Queen
Soggiorno: lug 2024
Lavoro
36 recensione
4.7/5
Fantastico
Pubblicata: 22 lug 2024
Nice hotel. Newly opened. Shared building with another local hotel, so both addresses can be used when booking taxi. Very responsible and friendly staff. Lent me an umbrella when it was raining heavily and made me feel warm inside. Will stay again
Traduci
Risposta dalla struttura: Thank you! Thank you. Thank you. Say important things three times! Your satisfaction is our greatest pursuit, thank you very much for your support and trust. Look forward to your visit again, I wish you a happy life!
Captain John Lai
Camera Standard (2 letti)
Soggiorno: nov 2024
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 3 nov 2024
Very friendly and helpful staff. Rooms are big and clean n nice.Short walk to (6 mins) to Line 3. Very convenient. Lots of supermarket n food nearby . Highly recommended.👍
Traduci
Risposta dalla struttura: Dear guest, thank you for staying at the hotel and sharing with us. We are pleased that every aspect of the hotel has been recognized by you. Through your meticulous description, we can feel the joy that this journey brought you. This is what our service personnel have been pursuing, and it is also the driving force for us to continue to work hard and struggle. Unfortunately, we did not receive your full five points this time, which shows that we still have some areas to improve and strengthen. In the future, we will continue to provide comprehensive detail services with a wholehearted focus on the customer. I believe that through our efforts in the near future, we can once again give you a different feeling and experience. Looking forward to your coming again!
Utente ospite
Camera Standard (2 letti)
Soggiorno: ago 2024
Solo
3 recensione
4.5/5
Ottimo
Pubblicata: 5 set 2024
Great service from the front desk and the cleaning team! I appreciate that the front desk lady hailed a taxi for me as I did not have a Chinese cell phone.
Traduci
Risposta dalla struttura: Dear guest, thank you for staying at the hotel and sharing with us. We are pleased that every aspect of the hotel has been recognized by you. Through your detailed description, we can feel the joy that this journey brings you. This is what our service personnel have been pursuing, and it is also the motivation for us to continue to work hard and struggle. Unfortunately, we did not receive a full five from you this time, which shows that we still have some areas to improve and strengthen. In the future, we will continue to provide comprehensive detail services, wholeheartedly customer-centric. I believe that through our efforts in the near future, we can once again give you a different feeling and experience. Looking forward to your coming again!
Utente ospite
Camera Standard Queen
Soggiorno: set 2024
Solo
4 recensione
5.0/5
Eccezionale
Pubblicata: 30 set 2024
from check-in to breakfast to parking, everything was smooth. highly recommend
Traduci
Risposta dalla struttura: Dear guest: Hello! Thank you for choosing Novotel Wuxi, no amount of advertising, not as good as everyone's word of mouth, we always attach importance to word-of-mouth publicity, pay more attention to each guest's personal feelings, as long as you come to the hotel, is our guest, we are willing to do our best to make your Novotel trip easy and pleasant, looking forward to you visit again!
Utente ospite
Camera Standard Queen
Soggiorno: lug 2024
Lavoro
1 recensione
4.2/5
Molto buono
Pubblicata: 15 lug 2024
Spacious Room and well maintain. Hotel is not close to the city but you can easily take Metro and reach in 20 minutes time.
Traduci
Risposta dalla struttura: Thank you for your generous praise. May you shine like a star and not be alone. With your support, we will continue to work hard! I dare not ask you to give us a five-star review next time!!!
selahiddin
Suite
Soggiorno: ott 2024
Lavoro
17 recensione
5.0/5
Eccezionale
Pubblicata: 21 ott 2024
Hotel is very new and very comfortable. Breakfast is quite enough.
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you for taking time out of your busy schedule to share your stay experience with us, and for your praise and support. Your encouragement is our motivation. Breakfast is available in a variety of options. There is a lounge area in the lobby and a Shanghai Benbang restaurant nearby. The hotel is fully equipped with robot delivery and free 24-hour laundry and gym. We will always provide the best service for every guest and look forward to your next stay. Guests' satisfaction is the common wish of Viennese people. All the staff of Novotel Wuxi wish you every success!
Tanti
Camera Deluxe Queen
Soggiorno: nov 2024
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 10 nov 2024
Overall nice stay.
Traduci
Risposta dalla struttura: Dear guests, hello! Thank you for taking the time to share your stay with us, and give praise and support. Your encouragement is our motivation. There are many kinds of breakfast to choose from. There is a lounge area in the hall and a Shanghai local restaurant nearby. The hotel is well equipped, With robot deliveries and free 24-hour laundry and fitness room, we are sure to provide the best service to every guest as always. Looking forward to your next stay. To satisfy the guests is the common wish of the Chinese residents. All the staff of Novotel Wuxi wish you every success and success
Utente ospite
Camera Superior Queen
Soggiorno: dic 2024
Lavoro
37 recensione
5.0/5
Eccezionale
Pubblicata: 16 dic 2024
good!!!
Traduci
Risposta dalla struttura: 感謝您贈予毫不吝嗇的五顆小星星,願您如同星星一般,閃耀而不孤單。在您的支持下,我們將持續努力!
Utente ospite
Camera Standard (2 letti)
Soggiorno: dic 2024
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: 24 dic 2024
這次住酒店真的出乎意料了 酒店是6月份剛開業 設施十分貼合大眾審美 住的很舒心 衞生設施也是很齊全的 衹要給前台發一個消息 基本是有求必應 張恆瑞小哥哥也是十分貼心 給我送了奶茶和水果 下次再來 還是我的首選
Traduci
Risposta dalla struttura: 感謝您選擇我們並對無錫諾富特酒店給予支持與厚愛。您對酒店服務的滿意是酒店全體員工工作的動力,讓賓客享有美好入住體驗是我們義不容辭的責任,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,期待您的再次下榻
Utente anonimo
Camera Standard (2 letti)
Soggiorno: dic 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 9 dic 2024
這家酒店給我留下了非常好的印象。工作人員服務熱情周到,無論是辦理入住還是解答疑問都非常耐心,讓人感到賓至如歸。酒店設施齊全,房間寬敞舒適,清潔維護也非常到位,每個細節都展現了高品質。環境安靜優雅,裝修簡約大方,是商務或度假的理想選擇。我非常滿意,並願意推薦給朋友。
Traduci
Risposta dalla struttura: 尊敬的賓客:您好!非常感謝您入住無錫諾富特酒店並給予高度的評價,前台小夥伴看到您的評價,工作更加有動力了,酒店每一個部門都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
Utente ospite
Camera Standard (2 letti)
Soggiorno: dic 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 7 dic 2024
房間整潔乾淨衞生,前台接待熱情周到 感謝前台王小姐的熱情接待,第一次入住無錫諾富特,還給我升了房 。過年打算帶小朋友來玩玩 今天退房後,前台的兩位小哥還特地把温的礦泉水送到我們手裡,感謝!
Traduci
Risposta dalla struttura: 尊敬的賓客:您好!非常感謝您入住無錫諾富特酒店並給予高度的評價,前台小夥伴看到您的評價,工作更加有動力了,酒店每一個部門都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
Utente ospite
Camera Standard (2 letti)
Soggiorno: nov 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 4 dic 2024
房間舒適,衞生乾淨,環境很好,前台服務員熱情,耐心,周到,加了微信讓有問題隨時諮詢,每次諮詢問題都能很快解答。搞衞生的服務人員態度很好,每次的要求都能圓滿解決。特別要讚的是自助早餐,品種多,味道好,還有蘑菇湯,鮮榨果汁,自製酸奶。我們這次旅遊住了五間酒店,都是同等擋次的,可以説綜合分它們排第一。下次去無錫必須首選這間酒店。
Traduci
6/9
Risposta dalla struttura: 尊敬的賓客:您好!很高興您選擇入住無錫諾富特酒店,看到您的評價真的很感動!我們只是做了我們應該做的,得到您的認可真的更有信心做好服務了,酒店二樓自助中西式的早餐品種豐盛,美味可口,希望能夠給您帶來家的感覺,酒店一直希望會用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!