Name: Tru by Hilton Williamsville Buffalo Airport
Address: 48 Freeman Rd Building B, Williamsville, New York State, 14221, 48 Freeman Rd Building B, Overseas, Stati Uniti d'America
Rating: 4.2

Tru by Hilton Williamsville Buffalo Airport

Recensioni su Tru by Hilton Williamsville Buffalo Airport

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(-) Noticed a stain on the bedsheet, they ran out of toothbrushes, also TRU Hilton hotels usually give complimentary waters on check ins; this did not provide any. 
(+) We had two comfy queen sized bed, spacious room, free breakfast but limited options, free coffee available 24/7. Overall stay was okay.

It’s good hotel with gym, swimming pool and free breakfast, staff is friendly.

nice location, very nice rooms, nice staff

I Basically, it's so good that it's very good

房價實惠，早餐很好，房子很新

pick-up

palestra

Reception 24 ore su 24

parcheggio

Deposito bagagli

piscina

internet

Area fumatori

Colazione

Accetta animali domestici

Camera non fumatori

Tutte le lingue

Inglese

Cinese

Tutti i tipi di camera

Camera King

Camera per Ospiti con 2 Letti Queen Size e Vasca da Bagno - Accessibile per Disabili

Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

We stayed at Tru by Hilton Williamsville on 8/25 and 8/26.  At check-in, a very well dressed woman, not in uniform, so I assumed was at a management level, was standing front and center at the computer. I thought that  she was about to check us in. Without eye contact she said, “I wasn’t, but, I will.” Clearly annoyed. (Strike one)  We requested she also check our Hilton points. Since we were going to use a credit card different than the one on record with the online reservation, the response was that she “wasn’t able to do it”. (Strike two.) That evening a very cordial uniformed desk staffer  very quickly verified  the points for us. Aside from our well dressed “friend” the rooms were spotless, the rest of the staff was very welcoming. We’ve stayed there twice.  The dismissive manner we received at check-in  means there won’t be a third time. (Strike three.)

This was going to be a poor review.  Except the people were so nice.  So I check in and go to my room.  Toilet broken.  It’s about 6pm.  I call down and there are no other rooms. Maintenance guys has left for the day.  They bring me a plunger (that wasn’t the problem).  So basically I’m in a hotel room with no toilet. I am on the third floor and have to take the elevator to the lobby to use the bathroom. That’s pretty bad. But like I said the people were super nice.

In fondo, è così buono che è molto buono

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4.5km from Buffalo Niagara International Airport

21.7km from Buffalo-Exchange Street Railway Station

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Dai un'occhiata alle 99 recensioni su Tru by Hilton Williamsville Buffalo Airport, valutate 4.2 da viaggiatori reali su Trip.com. Scopri che cosa hanno apprezzato di più i precedenti ospiti dell'hotel, tra cui servizi, posizione, camere e tanto altro!

99 recensioni verificate degli ospiti di Tru by Hilton Williamsville Buffalo Airport - 2024 | Trip.com

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