Baoase Luxury Resort

My stay at Baoase Luxury Resort in Curaçao was truly memorable. From the moment we arrived, we were greeted by a warm team of friendly hosts who made us feel at home. The lush landscaping surrounding the property creates a tranquil and enchanting atmosphere. The main beach was pristine, offering the perfect relaxing spot to soak up the warm weather. The staff was consistently charming and attentive, making our stay feel both welcoming and pampered. Our Superior Beachfront Pool Suite was impeccably designed, seamlessly blending luxury and comfort, with thoughtful touches like daily turn-down service adding to the experience. However, one significant drawback was the view from our villa. Although we booked the Superior Beachfront Pool Suite, advertised as offering privacy, a private plunge pool, and a small private beach, our expectations were impacted by construction. We were notified eight days before arrival about the construction, but upon arriving, we realized the view from our villa faced an active construction site with workers, which compromised our privacy. The manager, Franco, was invaluable in addressing our concerns and made a sincere effort to find alternative accommodations, though the resort was fully booked. We really appreciate the discount provided as compensation, but the experience left room for improvement. Additionally, consistency in housekeeping could have been improved. On some days, housekeeping came automatically; on others, we had to request it, and one day it was done at bedtime. The mini-bar was also not refilled, and while we didn’t request replenishment, this seemed inconsistent with the level of service expected. These minor lapses, while not major, could be areas for enhancement. That said, the overall experience at Baoase was elevated by the genuinely friendly staff and the world-class food. Every meal we enjoyed was exquisite, comparable to dining experiences from top chefs worldwide. Despite the setbacks, I would recommend this property, albeit with caution regarding potential construction disruptions.

This was by far the BEST resort I’ve ever stayed! From the moment you arrive you are greeted at the doors by the staff into a tropical paradise. Everyone is so welcoming and kind. You can tell they truly love their jobs and that also reflects on management. We booked a Private Pool, Oceanfront Villa and loved it. Having the pool oasis in your room is the best. We added one of the enhancement packages to our booking and it was so worth it. From the private beach picnic to the couples massage and Romantic Gazebo Dinner, I couldn’t have asked for a better experience! The food is top notch and we never ate anywhere except the resort. They do have a few dinner theme nights and we loved the Asian and Italian nights the best! My husband doesn’t really eat sushi, but he throughly enjoyed it that night. Also, the beach picnic was a fun experience. Kudos to Chef Rene and his team! The Massage Therapists are great! That was probably the best massage I’ve ever had. We went back for a second massage before we left. We also enjoyed the bartenders and all the conversations had. David kept us laughing a lot. The drink menu is fantastic. I’d highly recommend this resort to anyone. It’s the best ever and I can’t wait to come back! Thank you to all of the staff and management at Baoase for making this an unforgettable trip!

Awful experience for us with Baoase... don't trust Baoase with any meaningful trips. If something goes wrong, even if it's their fault, Baoase will leave you out in the cold. TL;DR, Baoase overbooked us on an important and personally meaningful trip, then offered us nothing to compensate for what happened or our additional costs. I couldn't believe this was the hotel everyone raved about. Details: the Baoase website was super glitchy, so we booked through the Chase Reserve concierge instead. After we'd booked our flights, arranged childcare and booked those flights, the hotel told us they'd overbooked our $1,300/night Honeymoon suite and offered to put us in a Loft Room (huge downgrade) and give us the difference in price as a resort credit. When we tried to get Chase involved, they offered us an additional $200 resort credit to compensate but gave us the runaround, saying "it's not our fault". This was a very personally meaningful trip to us, so we said we'd prefer to rebook to different dates. The hotel responded that in that case, they accepted absolutely no responsibility for the overbooking (which I hardly believe given our ill-fated attempts to book through Baoase) and they would offer us absolutely nothing, even though we would incur fees to change our flights, childcare flights, and go through the ringer to move this trip. I had been so excited to visit Baoase, and I wish I'd listened more to reviews saying that they can be stingy and overcharge. The magic is completely gone from this resort. Given how much they pride themselves on guest experience, to leave us out in the cold with no choices but to either take a huge downgrade in room or incur lots of additional costs to rebook with no compensation feels awful.

Pros: 1. Food was delicious, fresh, and highly nutritious. Broad selection of proteins and lots of fresh fruit/vegetables. A piece of fresh fruit was also delivered to the room each day. 2. The fitness center was exceptional. Lots of free weights, squat racks, rower, ski erg, kettle bells, dumbbells up to 40kg, pull-up bar, treadmill, and stationary bike. Staff at the fitness center was also extremely welcoming and nice. 3. The beach was private and consists of a inlet with multiple exits around a small island that go out to the open ocean. You can borrow snorkeling equipment from the resort. The area around the central island in the beach has a beautiful reef with lots of fish to look at (you need to go on to the open ocean side to see the reef) 4. The room was beautiful. The outdoor garden area attached to our "superior beach front suite" was our favorite part. 5. Staff was helpful in arranging diving adventures Cons: 1. The service was average at best. If you are used to being anywhere where staff makes you feel "special" or goes out of their way to make you feel pampered, this resort will leave you feeling disappointed. While the other resorts we have stayed at in the past (Jamacia, St. Lucia, Maldives) assigned us a dedicated "butler" or staff member who would often arrange fun things such as a bubble bath, fresh flowers, a sweet treat, or even just coming to check to see how the stay is going, this was not the case here. You are given a Whatsapp number you can text if you want something arranged/a drink etc. They are responsive to texts. However, we never experienced any unsolicited efforts to make our stay more special. This may also just be cultural/customary to Curaçao. Additionally, when we ordered breakfast or lunch to the room, without exception, the food arrived 10-30 minutes late and was frequently cold by the time it arrived. The orders were also almost universally missing an item. At the beach there are buttons you can hit if you would like to order a drink or a snack. However, we often had to push the button 2-3 times and wait 20-30 minutes before a staff member would come. 2. The wifi is extremely slow to the point of being unusable. If you are planning to make video calls to family I recommend that you plan to pay for a international SIM card or use your carrier's international plan while you are here. 3. Baoase is not a secluded resort. It is nestled right in a neighborhood/community. This means you will occasionally hear traffic/city noise, soccer games, etc. The only time this became a true issue was at night. On two occasions during our stay the beach adjacent to the resort held a party/rave with loud music/booming bass until 2am in the morning. The resort does provide you ear plugs but the level of noise made these minimally effective. 4. The staff around the resort is not terribly warm/welcoming. They generally do not say hello/greet you or say anything as you walk past. They also do not make an

This intimate, charming, hidden gem of a boutique resort was a perfect fit for us. An oasis from the larger resorts, Boase gives you the true Curaçao experience with a Balinés flare. We loved our room, in the Treehouse, ensconced next to a beautiful Banyan Tree. Our daughter and her husband stayed in the upstairs loft and we stayed on the bottom floor. Beautiful beach. Within walking distance to Punda and Otrabanda we had many destinations to choose from. Each day was an adventure not knowing where we'd end up. Exceptional food. Exceptional service. Exceptional experience. We'd like to acknowledge the staff that are not often recognized because they remain in the background and yet perform the most vital tasks each day at the resort. Namely, the front desk, chefs, servers, maintenance, launderers, housekeepers, and security. These are the unsung heroes of the resort and most worthy of our recognition. We see you. And we thank you for all you do. Unfortunately, my little notebook of the names of these incredible staff was lost. We made sure that we acknowledged them during our stay. Thank you.

Everyone was courteous, helpful and knowledgeable. Requests verbally passed to an individual sometimes had to be followed up with on WhatsApp. Maybe a little too much furniture packed into each room. Only complaint. Overall it was a great experience.