Hotel a 3 stelle a Whickham

Travelled as a group of friends for one night stay. Limited free parking but managed to get the last space. Hotel had no lifts and there were a lot of steps to the reception and then rooms were on 2nd floor. Staff did allow us to use a service lift which was helpful. Generally the hotel isn’t great for accessibility if you have mobility issues. Overall the cleanliness of the hotel was excellent and staff very welcoming and friendly. En-suite bathrooms modern but other elements in the room were very dated. Mattresses not very comfortable and felt they needed a significant upgrade. For what we paid though and for 1 night it was good value for money. £15 in a taxi to Quayside in the city centre.