Hotel in zona CBD, Melbourne

Camere pulite, personale amichevole e posizione perfetta. Facile accesso ai punti di trasporto pubblico e di pasto. Grande valore per i soldi. Buona opzione di bilancio per una breve visita. Mi piacerebbe tornare.

Perfect choice for an hotel in Melbourne. They are located in the heart of China Town, which is very crowded in the evening/night, so could be a bit time consuming to reach at that time of the day. They have an agreement with a near Wilson Parking, so you’ll always know where to leave your car.

pros: Good situation, Convenient transportation nearby. cons: Maybe cause of detergent or disinfectant of bed sets, I felt my skin was itchy that never happened the hotels I lived before. After I lay down in the bed for 20mins, the itchy feeling came. When I went out, no itchy feeling came. We three people lived in this hotel, I was the first person to feel that. lateron, other two felt like I was. Alo, one of staffs at the front desk is not professional, my room number is 339, I said three thirty nine, he didn't know; I said double three nine, he didn't get it ether and he said I said wrong number. These number expressions are common in the North America

We didn’t look to the hotel for more than just a bed for the night, so didn’t check out the other facilities. The bed was comfortable, the shower was nice, and the room was set up in a modern and pleasant way. The room has most of what you need but it is very small, with very little space to even set down a suitcase. I would have preferred access to a full size ironing board rather than a desktop one.

Non mi aspettavo che la nostra stanza avesse una vista su un muro dal prossimo edificio. Avrei dovuto prendere una foto per mostrare. Hallway è stretta. Buffet - la stessa cena serve ogni giorno e non molte scelte. Il primo giorno dopo la colazione a buffet, ho avuto un buffet. sospetto che sia la macchina del caffè. Su una nota positiva, la posizione è perfetta e vicino a un bel ristorante.

The Deluxe room we were allocated was possibly the worst view you could get for the most expensive price you could pay. We were allocated a room ( 210) directly opposite the lifts and in the room out view consisted of overlooking a persons apartment and as they were having drinks on the balcony and we were maybe 2metres away from that building there was zero privacy . The curtains were very fine materiel so in order to have some distance between us and them we were forced to keep the heavy drapes closed all day and night . This made the small room very claustrophobic, the windows don’t appear to be doubled glazed so on the lower levels you can hear the bins being emptied and the general rough and tumble of the lower laneways and the residents in the adjacent building having late night drinks . When we enquired about moving rooms we were offered a room two doors down . The annoying thing was they said they were fully booked so there was no rooms on higher floors we could move too . A quick check on Wotif revealed that there were actually rooms available that you could book so there were vacancies , but l guess it was better to hold them open to get top dollar rather than to accommodate current guests who’d paid upfront 2months prior . I would have moved current guests who had a legitimate concern if it had been me making the decision as a gesture of support, but l guess they weren’t to concerned because we’d paid already but that type of contempt for guests who chose to stay in good faith wears thin . Not a pleasant stay wouldn’t recommend and will be happy for a refund !

Ho prenotato questo hotel perché avevo ottenuto prezzi decenti rispetto ad altri hotel della zona. Dopo la prenotazione, ho letto le recensioni orribili sull'hotel. dopo aver pensato di cancellare il soggiorno, ho deciso di dargli un tentativo. E' stato superiore alle mie aspettative. Sono rimasto in una suite da letto e era brillante. La custodia era alle mie aspettative. Il bagno con la struttura del jacuzzi (SPA) nel bagno era molto buono. Il servizio, in generale, era buono, pensavo di non chiamare servizio in camera, ecc. Ho fatto in modo di non avere difficoltà a comprare e mangiare alcuno degli oggetti (come ho avuto l'esperienza di Las Vegas, dove se avete toccato qualcosa, i sensori potrebbero rilevarlo e si potrebbe essere caricati). La posizione era brillante, vicino a una linea di tram e nel cuore della città. Il suo vicino al centro di Biz principale di Collins (puoi camminare lì). Non ho provato il colazione. Si', si', si', l'hotel sembra un po' vecchio con un po' vecchio (ma accettabile per me) carpette, ma non mi aspettavo di camminare in una Quattro Sessioni o in una Sofitel. Sono un viaggiatore frequente (5-6 viaggia al mese); e per il prezzo, nel cuore di MEL, questo posto è un furto. Non andare con la speranza sbagliata e ti piacerà il posto. Insomma - BRILLIANT & più certamente VALUTA PER MONETA. Io VADE DI RITORNO. Grazie, squadra Stamford!

We stayed at the Alto for 3 nights while relocating a family member to the Melbourne CBD. The staff were helpful, personable and friendly. We had a one bedroom apartment for 2 nights on the first floor which included a well equipped kitchenette with toaster, kettle, dishwasher, decent sized fridge, stove and kitchen utensils, crockery, etc. This room faced on to a quiet laneway at the rear of the hotel and thanks to double glazed windows was very quiet. The bed particularly was so comfortable. We moved to a 4th floor apartment on the 3rd night as we opted to extend our stay. This room had a more compact kitchenette but a fabulous living area and bedroom featuring character stained glass windows. It was noisier as it faced Bourke Street and the ever present Melbourne trams but still absolutely perfect for our needs. Alto is so well located near public transport and within easy walking distance of the Victoria Markets, shopping, cafes, etc. It's a no smoking property which we really appreciated. There was a refurbished breakfast room on the ground floor which we didn't use, but offered complimentary tea and coffee. The coin operated guest laundry was a bonus. There is a short term loading zone out the front and offsite parking is available for additional cost. We would definitely stay at Alto again and highly recommend it.

I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

I was booking for Selina Central Melbourne but i get told that there are flood, so my booking has change to Selina St.Kilda. i was come so late but the staff still in receptionist. All the staff are nice. Its goof for backpacker.