Foto Sparks Life Jakarta, ARTOTEL Curated

Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your feedback about your recent stay with us. We apologize that the facilities and room did not meet your expectations. We appreciate your appreciation for our courtyard, breakfast, and location. Regarding the room rate increase, we understand that it may have been a factor in your decision not to extend your stay. We'll take your feedback into consideration and work on improving our facilities and services to better meet the needs of our guests in the future.Sincerely,Sparks LIfe Jakarta

Risposta dalla struttura: Dear Guest,Thank you for your detailed feedback. We apologize for the inconvenience of not having slippers available and will look into restocking them. We'll also investigate the uneven floors to ensure our facilities are safe and comfortable for all guests. We're glad to hear that our staff, including the waiters and front desk team, provided excellent service and made a positive impression. We appreciate your input and look forward to serving you better in the future!Sincerely,Sparks Life Jakarta