Novotel Jakarta Gajah Mada

Recensioni su Novotel Jakarta Gajah Mada

Novotel Jakarta Gajah Mada

Jl. Gajah Mada No.188, RW.5, Glodok, Kec. Taman Sari, Kota, Taman Sari, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11120, IndonesiaDettagli hotel
Novotel Jakarta Gajah Mada
Novotel Jakarta Gajah MadaNovotel Jakarta Gajah MadaNovotel Jakarta Gajah Mada
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.4/10
Molto buono
193 recensione
Recensioni verificate
Ubicazione8.7
Strutture e servizi8.1
Servizio8.5
Pulizia8.5
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Tutte le recensioni(193)
Recensioni positive(169)
Recensioni con foto/video(32)
Soggiorno meraviglioso!(23)
Personale amichevole(19)
Posizione ideale(19)
Camere magnifiche(16)
Posizione conveniente(10)
Doccia difficile da usare(7)
Trasporti comodi(5)
Ideale per viaggi di lavoro(3)
Recensioni negative(24)
El Z
Camera Superior King - non fumatori
Soggiorno: mar 2025
Solo
1 recensione
8.5/10
Molto buono
Pubblicata: 30 apr 2025
I stayed here for just one night as a quick change of scenery, and overall, it was a pleasant experience. I was given a room on the 21st floor, which offered a nice view and a quiet atmosphere. The breakfast was decent — buffet style, with a good enough variety for a short stay. Nothing too fancy, but it did the job. The pool isn’t huge, but it’s enough to relax and cool off, especially if you’re not looking for anything too fancy. A solid option for a short stay in central Jakarta. The only downside was the air conditioning — it seems outdated and didn’t cool the room properly at all.
Traduci
6/9
Risposta dalla struttura: Dear Valued Guest,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our cleanliness, had complemented well to provide you with an exceptional stay with us.Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours Sincerely,Christiaan JONESGeneral Manager
Alexander Chong
Camera Superior King - non fumatori
Soggiorno: feb 2025
Lavoro
3 recensione
7.0/10
Pubblicata: 30 mar 2025
Locatiin near to glodok, in genereal is clean however the aircond need to be upgraded.
Traduci
Risposta dalla struttura: Dear Mr. Alexander Chong, Thank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada. Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with some of our air conditioner had fallen short of your expectations. Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests. Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future. We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly. Yours Sincerely, Christiaan JONES General Manager
Rezco
Camera Superior King - non fumatori
Soggiorno: apr 2025
Lavoro
5 recensione
7.5/10
Pubblicata: 30 mag 2025
Booked for king bed room but the reception guy gave me the twin bed room as the king bed room was not available. I complained to him as i booked in advance and i was not a walk in guest. After hardly complained he gave me room that i deserved. I dont understand why he said the room was not available and then it was available after i complained.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely,Christiaan JONESGeneral Manager
Weikai Li
Camera Superior King - non fumatori
Soggiorno: mar 2025
Solo
3 recensione
9.0/10
Ottimo
Pubblicata: 15 apr 2025
Room is comfortable, staff are nice, and location is convenient. However, some lights do not work and the shower is not hot enough
Traduci
Risposta dalla struttura: Dear Mr. Marto,Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with room facilities fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
Utente anonimo
Camera Superior con 2 letti singoli - non fumatori
Soggiorno: feb 2025
Solo
5 recensione
8.5/10
Molto buono
Pubblicata: 9 apr 2025
A good location, on walk distance, for visiting the historical / old city. Friendly staff and good service Value for money..
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our location wise, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
yuki2025648
Camera Superior King - non fumatori
Soggiorno: apr 2025
Lavoro
34 recensione
8.0/10
Molto buono
Pubblicata: 1 giu 2025
The smell in the hallway is not very good. Other than that, there were no problems.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation and feedbacks.We are sure that this feedback will serve as an encouragement to all of our staff and as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours Sincerely,Christiaan JONESGeneral Manager
Jeric Chen
Camera Superior King - non fumatori
Soggiorno: gen 2025
Lavoro
34 recensione
6.5/10
Pubblicata: 21 feb 2025
There’s no hot shower
Traduci
Risposta dalla struttura: Dear Mr. Jeric Chen,Warmest Greetings from Novotel Jakarta Gajah Mada,Thank you for taking the time to tell us about your experience at the Novotel Jakarta Gajah Mada. We do apologize that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again, thank you so much for your valuable feedback and it is our hope that you will give us the opportunity to better serve you in the near future.Yours sincerely,Christiaan JONESGeneral Manager
Blue Venom
Camera Superior King - non fumatori
Soggiorno: set 2024
Lavoro
57 recensione
10.0/10
Eccezionale
Pubblicata: 15 ott 2024
Nice hotel, staff is good and location is strategic in the near of entertainment
Traduci
Risposta dalla struttura: Dear Mr. Ryan,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our location wise. We are also glad that our staff hospitality, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
Sze Khi
Camera Superior con 2 letti singoli - non fumatori
Soggiorno: gen 2025
Viaggio con amici
19 recensione
9.0/10
Ottimo
Pubblicata: 26 feb 2025
The shower room's glass partition is shaky and a bit run down..the breakfast has a good varieties but, but are mostly foods that served the local.community. there are virtually no meats provided except for the half cut sausage and chicken stripe meant for the porridge. Quiet a poor breakfas menu as compare to other hotels that we stayed from Jogja to Bandung.
Traduci
Risposta dalla struttura: Dear Mr./Mrs. Sze KhiThank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada.Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with some of our facilities and breakfast had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
Utente ospite
Camera Superior King - non fumatori
Soggiorno: feb 2025
Lavoro
5 recensione
8.5/10
Molto buono
Pubblicata: 4 apr 2025
my colleague is very satisfy with this hotel for its cleanliness and service
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager
Utente ospite
Camera Superior King - non fumatori
Soggiorno: nov 2024
Viaggio con amici
3 recensione
10.0/10
Eccezionale
Pubblicata: 7 gen 2025
Thumbs up for the staffs… great location and very accessible to travel anywhere. Will confirm come again and book NOVOTEL GAJAH MADA!! Gracias!
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of location wise. We are also glad that our staff hospitality, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
Utente ospite
Camera Superior King - non fumatori
Soggiorno: feb 2024
Lavoro
3 recensione
8.0/10
Molto buono
Pubblicata: 9 mar 2024
This hotel is in good location. The room is clean. Breakfast is good. However the biggest problem is too dark. Lobby, lift, room.... I can barely see things clearly.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with our lighting and ambience had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
Alexanderltw85.1
Suite Superior (non fumatori)
Soggiorno: ago 2024
Lavoro
4 recensione
9.5/10
Fantastico
Pubblicata: 10 set 2024
Everything was good, especially the service from the staff. However, i recommend that the rooms, living room, toilets to have some yellow lighting instead of normal white lighting. This might create a more soothing ambience.
Traduci
Risposta dalla struttura: Dear Mr. Alexanderltw,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our services and staff hospitality, had complemented well to provide you with an exceptional stay with us. Thank you very much for your kind advice related with the rooms lighting.Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
ganesh zore
Camera Superior King - non fumatori
Soggiorno: giu 2024
Lavoro
52 recensione
10.0/10
Eccezionale
Pubblicata: 28 lug 2024
The best hotel
Traduci
Risposta dalla struttura: Dear Mr. Ganesh Zore,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our staff hospitality and facilities. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
ee
Camera Superior King - non fumatori
Soggiorno: giu 2024
Lavoro
2 recensione
10.0/10
Eccezionale
Pubblicata: 8 ago 2024
Staffs managed to make checkout time longer for free. I appreciate their kindness. I will book the hotel again.
Traduci
Risposta dalla struttura: Dear Mr. Ee,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our staff hospitality, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager