Jl. Gajah Mada No.188, RW.5, Glodok, Kec. Taman Sari, Kota, Taman Sari, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11120, IndonesiaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.2/5
Molto buono
175 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.0
Servizio4.3
Pulizia4.3
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Tutte le recensioni(175)
Recensioni positive(152)
Recensioni con foto/video(29)
Soggiorno meraviglioso!(19)
Personale amichevole(16)
Posizione ideale(16)
Camere magnifiche(15)
Posizione conveniente(10)
Doccia difficile da usare(6)
Trasporti comodi(5)
Recensioni negative(23)
Jeric Chen
Camera Superior King - non fumatori
Soggiorno: gen 2025
Lavoro
34 recensione
3.2/5
Pubblicata: 21 feb 2025
There’s no hot shower
Traduci
Ryan
Camera Superior King - non fumatori
Soggiorno: set 2024
Lavoro
51 recensione
5.0/5
Eccezionale
Pubblicata: 15 ott 2024
Nice hotel, staff is good and location is strategic in the near of entertainment
Traduci
Risposta dalla struttura: Dear Mr. Ryan,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our location wise. We are also glad that our staff hospitality, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
Sze Khi
Camera Superior con 2 letti singoli - non fumatori
Soggiorno: gen 2025
Viaggio con amici
17 recensione
4.5/5
Ottimo
Pubblicata: 26 feb 2025
The shower room's glass partition is shaky and a bit run down..the breakfast has a good varieties but, but are mostly foods that served the local.community. there are virtually no meats provided except for the half cut sausage and chicken stripe meant for the porridge. Quiet a poor breakfas menu as compare to other hotels that we stayed from Jogja to Bandung.
Traduci
Risposta dalla struttura: Dear Mr./Mrs. Sze KhiThank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada.Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with some of our facilities and breakfast had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
Utente ospite
Camera Superior King - non fumatori
Soggiorno: nov 2024
Viaggio con amici
3 recensione
5.0/5
Eccezionale
Pubblicata: 7 gen 2025
Thumbs up for the staffs… great location and very accessible to travel anywhere. Will confirm come again and book NOVOTEL GAJAH MADA!! Gracias!
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of location wise. We are also glad that our staff hospitality, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
Utente ospite
Camera Superior King - non fumatori
Soggiorno: feb 2024
Lavoro
3 recensione
4.0/5
Molto buono
Pubblicata: 9 mar 2024
This hotel is in good location. The room is clean. Breakfast is good. However the biggest problem is too dark. Lobby, lift, room.... I can barely see things clearly.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with our lighting and ambience had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
Alexanderltw85.1
Suite Superior (non fumatori)
Soggiorno: ago 2024
Lavoro
4 recensione
4.7/5
Fantastico
Pubblicata: 10 set 2024
Everything was good, especially the service from the staff. However, i recommend that the rooms, living room, toilets to have some yellow lighting instead of normal white lighting.
This might create a more soothing ambience.
Traduci
Risposta dalla struttura: Dear Mr. Alexanderltw,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our services and staff hospitality, had complemented well to provide you with an exceptional stay with us. Thank you very much for your kind advice related with the rooms lighting.Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
ganesh zore
Camera Superior King - non fumatori
Soggiorno: giu 2024
Lavoro
52 recensione
5.0/5
Eccezionale
Pubblicata: 28 lug 2024
The best hotel
Traduci
Risposta dalla struttura: Dear Mr. Ganesh Zore,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our staff hospitality and facilities. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
ee
Camera Superior King - non fumatori
Soggiorno: giu 2024
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: 8 ago 2024
Staffs managed to make checkout time longer for free. I appreciate their kindness. I will book the hotel again.
Traduci
Risposta dalla struttura: Dear Mr. Ee,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our staff hospitality, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
Utente anonimo
Camera Superior King - non fumatori
Soggiorno: ott 2024
Coppia
2 recensione
4.0/5
Molto buono
Pubblicata: 16 gen 2025
Old building, price is quite expensive for these service
Traduci
Risposta dalla struttura: Dear Guest,Thank you for having taken the time to share your stay experience with us, and we regret to learn that your experience had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
Rico V
Camera Superior King - non fumatori
Soggiorno: apr 2024
Solo
9 recensione
3.7/5
Pubblicata: 25 mag 2024
Overall good experience while staying 5 nights here. room was a bit noisy because its connected to the neighbor room and also beside a crowded road. Lobby was hot, elevator was slow. And male receptionists could be more friendly :)
Traduci
Risposta dalla struttura: Dear Mr. Rico V,Thank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada.Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with our room lay-out, lobby and elevator ambience had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
King’s son
Camera Superior con 2 letti singoli - non fumatori
Soggiorno: ago 2024
Lavoro
20 recensione
5.0/5
Eccezionale
Pubblicata: 14 dic 2024
Good location near to many restaurants and cafes
Traduci
Risposta dalla struttura: Dear Mr. King’s son,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our location wise and hotel surrounding area. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
Olivia
Camera Superior King - non fumatori
Soggiorno: dic 2023
Viaggio con amici
1 recensione
3.7/5
Pubblicata: 11 feb 2024
the hotel was okay but the furnitures r bit old and not well maintained such as the sink in the bathroom has some unremovable black stain, n it would be great if they have international sockets near beds
Traduci
Risposta dalla struttura: Dear Mrs. Olivia,Thank you for having taken the time to share your stay experience with us, and we regret to learn that your experience related with our room's furnitures and some of facilities had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
Khiew
Camera Superior con 2 letti singoli - non fumatori
Soggiorno: nov 2023
Lavoro
70 recensione
5.0/5
Eccezionale
Pubblicata: 17 gen 2024
Great place to stay! Clean, great location and great customer service. Very easy to check in, and the elderly gentleman at the counter was so sweet!
Traduci
Risposta dalla struttura: Dear Mr/s. Khiew,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our staff hospitality and facilities. We are also glad that our cleanliness and location wise, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
Utente ospite
Camera Superior King - non fumatori
Soggiorno: nov 2023
Lavoro
62 recensione
4.0/5
Molto buono
Pubblicata: 11 gen 2024
Had a fantastic stay at Novotel Jakarta Gajah Mada. Impeccably clean room, excellent facilities, and top-notch service. The staff went above and beyond. Change in service date was accommodated seamlessly. Highly recommend!
Traduci
Risposta dalla struttura: Dear our Guest, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada and we are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food. We are also glad that our Breakfast is meet your expectation. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. Rest assured that we will share your kind compliments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager
Chang Jeng Quang
Camera Superior King - non fumatori
Soggiorno: ott 2024
Viaggio con amici
14 recensione
4.0/5
Molto buono
Pubblicata: 30 dic 2024
Slightly run down.
Traduci
Risposta dalla struttura: Dear Mr. Chang Jeng,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Yours Sincerely, Christiaan JONESGeneral Manager