Recensioni su Sofitel Angkor Phokeethra Golf & Spa Resort
Sofitel Angkor Phokeethra Golf & Spa Resort
Khum, Vithei Charles De Gaulle, Krong, Siem Reap, Siem Reap Province, 17252, CambodiaDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
4.7/5
Fantastico
57 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.6
Servizio4.6
Pulizia4.8
Filtra per:
Ordina per:
Tutte le recensioni(57)
Recensioni positive(28)
Recensioni con foto/video(11)
Ottimo servizio(6)
Recensioni negative(1)
LIN PICHRAKSMEKHEMRA
Camera Superior King
Soggiorno: giu 2024
Lavoro
11 recensione
5.0/5
Eccezionale
Pubblicata: 30 giu 2024
Hotel's Delicious food...Clean room and Friendly service 👍 There is no toothbrush in the bathroom😄
Traduci
Risposta dalla struttura: Dear Khema,Thank you for sharing your feedback about your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort.I am delighted to hear that you enjoyed our delicious food, found your room clean, and experienced friendly service from our team. We strive to provide exceptional hospitality and are pleased to know that these aspects met your expectations.I apologize for the oversight regarding the toothbrush in the bathroom. Your feedback is valuable to us, and we will ensure that our housekeeping team addresses this issue to prevent it from happening in the future.Thank you once again for your comments. We look forward to welcoming you back for another wonderful stay.Warm regards,Pascal Tadin, General Manager
Lux Vattey
Camera Superior King
Soggiorno: set 2024
Lavoro
2 recensione
4.7/5
Fantastico
Pubblicata: 28 set 2024
Highly recommend this hotel for everyone who interested in going to SR
Traduci
Risposta dalla struttura: Dear Lux Vattey,Thank you for your kind recommendation and for sharing your positive experience at Sofitel Angkor Phokeethra Golf & Spa Resort.We are thrilled to hear that you enjoyed your stay and appreciate your endorsement for those considering a visit to Siem Reap. It is always our goal to provide an exceptional experience to all of our guests, and your recommendation means a lot to us.We hope to have the pleasure of welcoming you back to our resort in the near future.Warm regards,Pascal TadinGeneral Manager
Oleg
Camera Superior King
Soggiorno: dic 2022
Coppia
15 recensione
4.7/5
Fantastico
Pubblicata: 5 gen 2023
This hotel is somewhat tired and needs a bit of renovation. We suggest to modernize conditioners in the rooms. We were not able to adjust temperatures. Breakfasts almost perfect , but you would expect croissants a bit better in Sofitel.
Traduci
Risposta dalla struttura: Dear Oleg,We very much appreciate your comments regarding your stay at the Sofitel Angkor Phokeethra Golf & Spa Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.However, we also take note of your comment and assure you that we are addressing it to ensure a seamless experience for our valued guests like you.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pascal Tadin,General Manager
Ota
Camera Superior Club (2 letti)
Soggiorno: dic 2022
Famiglia
1 recensione
2.0/5
Pubblicata: 11 dic 2022
I have stayed at Sofitel hotels in SR many times. The service this time was very poor. The room was not ready when it was time to check in. I booked a twin bed but got a king bed. I asked for a crib but it wasn't provided. The suitcase is not brought to the room even after an hour. It was a very bad stay. I felt the incompetence of the manager.
Traduci
Risposta dalla struttura: Dear Ota,Thank you for taking the time to tell us about your experience at the Sofitel Angkor Phokeethra Golf & Spa Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pascal Tadin,General Manager
AM - Htl
Camera Superior con due letti singoli
Soggiorno: set 2023
Lavoro
419 recensione
5.0/5
Eccezionale
Pubblicata: 9 nov 2023
Had Wonferful time here
Traduci
Risposta dalla struttura: Dear AM Tsj, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
umut suna Uygun
Camera Superior con due letti singoli
Soggiorno: ott 2023
Coppia
9 recensione
3.5/5
Pubblicata: 6 gen 2024
Excellent💫
Traduci
Risposta dalla struttura: Dear umut suna Uygun, We very much appreciate your comments regarding your stay at the Sofitel Angkor Phokeethra Golf & Spa Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we also take note of your comment and assure you that we are addressing it to ensure a seamless experience for our valued guests like you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal Tadin, General Manager
芳123
Camera Superior King
Soggiorno: lug 2022
Famiglia
25 recensione
5.0/5
Eccezionale
Pubblicata: 12 lug 2022
Very nice hotel. I will visit it again
Traduci
Risposta dalla struttura: Dear 芳123,We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience.Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services.Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future.Warm regards,Pascal TadinGeneral Manager
Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your experience at Sofitel Angkor Phokeethra Golf & Spa Resort.We are delighted to hear that you found our facilities to be well-maintained and up to five-star standards. It’s wonderful to know that you enjoyed our pleasant environment and appreciated the cleanliness throughout the hotel. Your kind words about our friendly and responsive service team mean a lot to us, as we strive to ensure every guest feels welcomed and cared for.We look forward to welcoming you back to our resort for another exceptional stay.Warm regards,Pascal TadinGeneral Manager
Risposta dalla struttura: Dear esteemed guest,We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience.Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services.Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future.Warm regards,Pascal TadinGeneral Manager
Risposta dalla struttura: Dear Qiuqiumami,We very much appreciate your comments regarding your stay at the Sofitel Angkor Phokeethra Golf & Spa Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.However, we also take note of your comment and assure you that we are addressing it to ensure a seamless experience for our valued guests like you.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pascal Tadin,General Manager
Risposta dalla struttura: Dear Jiateqina,Thank you for your lovely review of Sofitel Angkor Phokeethra Golf & Spa Resort.We are thrilled to hear that you enjoyed your time with us and appreciated the beauty of our lush, garden-like surroundings. Creating an oasis of tranquility and luxury is at the heart of what we do, and it’s wonderful to know you found the scenery so captivating.We are also delighted that you took advantage of our wide range of facilities, including the pool, restaurants, spa, and gym, and that our team’s attentive service enhanced your experience. Your kind words inspire us to continue delivering exceptional moments for our guests.We look forward to welcoming you back for another relaxing and memorable stay in the future.Warm regards,Pascal TadinGeneral Manager
Utente ospite
Camera Superior con due letti singoli
Soggiorno: dic 2023
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 4 gen 2024
房間乾淨,泳池大,餐廳價格比國內同類酒店便宜不少;個人感覺是暹粒最好的酒店
Traduci
Risposta dalla struttura: Dear esteemed guest, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
Risposta dalla struttura: Dear Hopeppp, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
Risposta dalla struttura: Dear esteemed guest, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
Risposta dalla struttura: Dear esteemed guest, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager