Utente ospite
12 agosto 2024
Loved the location and the suite was perfect for 3-4 people. Elevator didn’t work the entire time we were there and no additional staff to help carry bags, or any kind of concession to the rate for the inconvenience of having to carry all of our bags/food/toys, up and down the stairs on arrival and departure. Daughter fell in the stairwell and chipped her tooth. Yes, accidents happen, but tired kids in flip flops having to go up and down concrete stairs, add to the odds of these types of accidents happening. Again, no warning or concessions, made that even harder to swallow. The condo itself was very nice. The staff at the inn, not so much. Remarkably unpleasant. Beach club is close by and the staff there are incredibly nice, which helped soften the experience. We usually stay in Watercolor, but I enjoyed the less hectic vibe at Watersound. If the inn can get a bit of customer service training, I think it could live up to, and probably exceed the expectations I had.
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