Se soggiorni in Crowne Plaza Kitchener-Waterloo by IHG, ti troverai al centro di Kitchener e in 10 minuti a piedi potrai raggiungere Kitchener-Waterloo Art Gallery e Centre In The Square. Questo hotel con spa dista 2 km da Complesso Kitchener Memorial Auditorium e 4,4 km da Wilfrid Laurier University.
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e servizi per matrimoni.
Per mangiare, visita Aqua Lounge Restaurant, eccellente ristorante che propone cucina americana. In alternativa, fermati al bar/lounge o richiedi il servizio in camera con orario limitato.
Potrai usufruire di accesso gratuito a Internet via cavo, un business center e check-out veloce. Stai pianificando un evento a Kitchener? Presso un hotel avrai a disposizione 1394 metri quadrati di spazio con un centro congressi e 11 sale riunioni. Il un parcheggio (a pagamento) è disponibile in loco.
Rilassati in una delle 201 camere della struttura, complete di frigorifero e microonde. La connessione Internet inclusa, wireless e via cavo, e la TV LED da 37 pollici con canali via cavo sono l'ideale per concedersi un po' di svago. Il bagno in camera è dotato di vasca da bagno a immersione totale e soffione a pioggia. I comfort includono telefoni, scrivanie e accessori per la preparazione di caffè/tè.
"The room was clean but quite outdated, with a musty odor, reminiscent of damp towels. The bed and pillows were comfortable, which was a plus. However, there were no toothbrushes, toothpaste, or slippers provided. The coffee machine in the room had water pooled in the tray, likely from the previous guest's usage and it appeared never have been cleaned. Additionally , there was no hot water kettle or bottled water provided in the room which was disappointing. The lobby, corridors, and other public areas had a strong smell of bleach, which was overwhelming.
The buffet breakfast was a highlight. For CAD$20, it offered a wide selection, and the quality was excellent, making it a great value.
Service was a bit of a mixed bag. Restaurant staff, especially Erica, was fantastic—attentive, polite, and thoughtful. She checked in with every guest to ensure they were satisfied with their meal. Unfortunately, some of the male staff seemed to be less eager to serve non-Caucasian guests, which was disappointing and made the experience feel less welcoming.
I also want to give a special mention to Chitra at reception. I arrived early, and she went out of her way to accommodate me, even managing to arrange an early check-in. She also informed me about the late check-out benefit available to IHG members, which the other male receptionist had not explained when he simply rejected my request.
Overall, the hotel is somewhat pricey, but the breakfast and service (especially from Erica and Chitra) made up for some of the other shortcomings."