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5 stelle

Hotel Warszawa
4.5/568 Recensioni

Hotel Warszawa

Varsavia|1.74km dal Monument of Ignacy Jan Paderewski
The hotel is luxurious, has a boutique feel and everything about the design and decor is 5 star+. However, our weekend family stay got off to a bad start when the reception didn’t have our reservation. There was no apology and almost an attitude by the unfriendly and arrogant young lady at reception of it being my fault. At breakfast the next day, the restaurant and the quality of the food was excellent but the staff were untrained, unfriendly and on occasion could not communicate in Polish or English. Food was removed from our table when we were half way through, nobody explained the concept, ie no buffet, which was great and what could have been a wonderful experience, was let down by the staff. They saved the best for last at checkout. I was asked if I had anything from the minibar. I replied to say that I had not but reminded the lady that we had drinks at the bar that should be added to our bill. I was then shocked to be told that I would now have to wait to checkout whilst a member of staff checked the minibar in my room. I felt like a criminal at a 1 star hotel in a mass tourist resort. Again, not what you expect from a 5 star boutique hotel paying USD 300 a night and having reminded them of my bar bill. One, more senior member of staff ultimately realized my frustration and took over the checkout process, although by this point, the damage was done. Really disappointing to see this beautiful and luxurious hotel ruined by staff with no training but most of all with such an arrogant attitude that it made the whole experience feel very uncomfortable. The doormen were however extremely polite and helpful. Not enjoying writing such a negative review, I truly hope managements take action as we have been staying and eating at hotels in the Likus chain for years and have always had an enjoyable experience until hotel Warszawa.

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Hotel Mercure Warszawa Grand
4.4/5110 Recensioni
Abbiamo soggiornato per 3 notti in questo hotel nella nostra visita a Varsavia... Reception gentile ed eccelle, camere pulite e spaziose con tutti i comfort. Colazione ottima ed abbondante per tutti i gusti ed le esigenze. Consigliatissimo
Sheraton Grand Warsaw
4.4/549 Recensioni
Great location and service and bar drinks. The staff are very helpful and speak great English as well.
Hotel Mdm City Centre
4.5/5105 Recensioni
Tra i tre hotel che ho soggiornato durante il mio 9 giorni di soggiorno in Polonia, questo è stato il migliore di lontano. La stanza era grande con servizio di pulizia giornaliera e acqua. Ha anche un mini frigo per raffreddare i prodotti. Il condizionamento d'aria è spazioso con mobili decente per il relax, con tutte le strutture di base, compresa l'acqua calda per la doccia e la rasatura. E anche il caffè è decente. Il servizio è molto buono. Forniscono un ottimo consiglio ai turisti. L'unico posto a discesa dell'hotel che ho trovato è che non offrono alcun servizio di lavanderia. Ma questo è un ottimo hotel a un prezzo ragionevole.
P&O Apartments Plac Zbawiciela
3.5/52 Recensioni
Molto pulito e accogliente. L’appartamento risultava come da fotografie
Hostel Lwowska 11
4/511 Recensioni
ワルシャワ中央駅から徒歩15分の好立地。建物内はとても広く、トイレやシャワーの数は余裕があり、部屋も共同部屋ですがスーツケースを広げっぱなしにできる広さで満足です。唯一の不満は、建物のブロックに入るためにはロックを解除しないといけないのですが、最初はその番号がわからないので入ることができず、指示どおりインターコムを使っても誰も応答しないため、外に置き去りにされました。大問題なので改善していただきたい。
Chillout Hostel
4/536 Recensioni
I wish I could leave a good review. Unfortunately I cannot really. I do wanna start off by saying that the female receptionist was truly lovely. There have been a number of things however that make it impossible for me to leave a good review. Firstly, they decided to change the code you need to get back into the building after 11pm, but they didn’t change it on the keys. They also forgot to change it on the paper on the inside of the door in the rooms. They just give you a piece of paper when you check in, which I didn’t realize had a different code on it than the one on my key. So I was stuck outside at 11.30 or so. I rung reception, but no one was there. I’d booked this hostel cause on Hostelworld it says there is 24 hour reception. Also when I tried calling them using the phone number on google maps, no one picked up. Secondly, I asked if they could wash my clothes in the evening. The Ukrainian guy who works behind reception told me that was possible and that it would be ready the same evening at about 10.45 pm. When I got there, it turned out the wash wasn’t ready yet, so he asked me if I wanted to pick it up the next day. I told him that was ok. The next day I picked up my wash, only to find out it’s still wet. So the other guy who was working that day put it into the bag while he must have felt that it was still wet and decided nonetheless to proceed putting it into my bag. Then the third point is even more ridiculous in my opinion. I was staying in the most expensive (4 bed) dorm, but it didn’t have a bathroom in it. As we were having drinks at one of the bars that looks out over the hostel, my friend told me that when he stayed at the hostel a few days before he stayed in the dorm one floor below mine - and that that one did have a bathroom in it and that he even paid less for it. So the next day I asked the receptionist if that room was still available. I even asked for that specific room. He told me that was a private room, even though my friend had stayed in it a few nights before. I told him I would be checking out instead. Then he told my friend the same thing, but my friend told him that that was obviously not true as he had stayed in that dorm himself a few nights before. Then he had to basically confess that what he said had been a lie. Then he came up to me and told me that I could stay in that room after all. I told him I was gonna stick to my plan to check out, as honestly, this guy was getting on my nerve. He had clearly been lying to me, he obviously hadn’t cared about my wet wash a few days before and generally his attitude was anything but what you’d expect from a receptionist. Then to add insult to injury he refused to let me store my bags in the storage area, claiming that it was only for current guests and not for former guests. Obviously this is ridiculous. I’ve stayed at hundreds of hostels in my life and the very room serves to store the baggage of former guests. I also had previously stored baggage in that very

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