Hotel in zona VIrginia Legends Walk, Virginia Beach

Sono arrivato un'ora e mezza prima del check-in e la mia camera non era ancora pronta. Mi è stato detto che sarei dovuto tornare. Non mi è stato dato l'accesso al garage quindi ho dovuto pagare per parcheggiare la mia auto per aspettare un'ora e mezza. Quando la mia camera era pronta, ho dovuto aspettare in coda alla macchina per 45 minuti solo per fare il check-in perché erano così pieni di backup. Al momento del check-in mi sono state consegnate 2 chiavi della camera e nient'altro. Ho pensato che ci sarebbe stato un pacchetto di benvenuto in camera ma non c'era niente. Quando è arrivata anche l'altra metà del mio gruppo, hanno dovuto aspettare in macchina per 45 minuti. Le piscine erano sporche e avevano maschere per il viso galleggianti. La prima notte l'aria condizionata non funzionava e c'erano 80 gradi nella stanza. Una mattina mi sono avvicinato alla reception alle 9 e ho chiesto alle pulizie di portare nuovi asciugamani e carta igienica in camera perché eravamo fuori, ho anche chiesto se potevano prendere i vecchi asciugamani e la spazzatura che era ordinatamente accatastati in 1 posizione per la rimozione. Mi è stato detto che dovevi richiedere questo servizio con 24 ore di anticipo, ma che avrebbero portato nuovi asciugamani e carta igienica. Sono tornato alle 18:00 per scoprire che non c'erano asciugamani o carta igienica in camera. Quando ho chiamato la reception mi è stato detto ancora una volta che dovevo richiedere questi articoli con 24 ore di anticipo, ma che avrebbero comunque mandato qualcuno. Avevo 4 persone che soggiornavano nella stanza e hanno portato 2 asciugamani, quindi ho dovuto fare un altro viaggio per prendermene altri 2. Quando ho fatto il check-out c'era solo 1 vallet funzionante, quindi ho dovuto aspettare più di un'ora solo per partire. C'erano 2 file di macchine accatastate e il povero ragazzo si stava facendo il culo ma poteva fare solo così tanto. Ero estremamente insoddisfatto del servizio clienti.

Questo è di solito un facile andare per i miei compleanni, ma questa gita era povera! Ho prenotato una suite re e solo ho una camera con un letto regine, hanno detto che non avevano suite re! O qualsiasi camera in tutto l'hotel con letti re!!! Mi sono sconvolta per quello che ho pagato e non ne valeva la pena! Anche il check-in è stato molto lungo e tratto fuori! Ero in linea per oltre 45 minuti! Non sono di solito una persona che si lamenta o persino scrive un recensione per lamentarmi, se non ho niente di buono da dire non si lamenta, ma sono stato molto gettato indietro da questo soggiorno! Chiamero' il servizio clienti domani con la mia denuncia!

Hello and welcome to my review. While we didn't use all of the amenities, this can still serve to help you make an informed decision. We checked in about 830 on a Friday night prior to the NAS Oceana Airshow. We were welcomed by Izzy at the front desk. She was extremely sweet and helpful. When she found out there were children in my travel party, she gave them each a nylon drawstring bag with a snack, coloring book, and crayons. We were on the 18th floor and best I can tell, there were four rooms, broken into suite A and B so they can be combined. We didn't hear any noise on the floor at all. The bathroom had plenty of towels and the tub was quite deep. The room had a microwave, mini-fridge, toaster, and coffee maker. A definite plus was the fact there was actual silverware and plates. Most places with that size only provide plastic and paper utensils. The beds and pillows were comfortable, but the bed didn't seem to be long enough. I'm 5'11 and my feet hung just over the bed. Additionally, the room did seem a little small to me as well. The downside in our room was that the A/C sounded like a jet engine spooling up and once running, sounded like an inbound helicopter. I cannot say if that is common across all rooms. This hotel does not offer free breakfast but there are plenty of places to eat right there along Virginia Beach, While parking is part of your resort fee, the garage is one block away. As I said, we didn't use any amenities, so I have no idea how the pools and fitness center are. All in all, the hotel is clean, it's on the beach, and the staff is friendly. I hope that helps.

I came here for a reunion with my girlfriend. She came from Georgia. I came from massachusetts we both had 13 hour drive and drove down. It was a long ride when we got here we got our rooms. We had a problem with that so I was going down to the front desk to see if I could fix it and I met Robert Savage who’s your director engineering director here at Marriott on just Sundays thank God I ran into him and I told him my problem and he came down and between him Kay and Shantavia who are awesome people they fixed my problem. I am so happy we use Marriott all the time. My husband is a Goldmember has traveled all over the world stayed in marriot south korea his company only sends their people to marriot residence for month stays all year and even though it took a while for them to fix the problem. It was the best room that I could’ve possibly wanted I thank all of them Kay and shay’s and Robert for all the hard work and making this reunion the best thing that we could possibly have . we are older so we were also very exhausted and appreciate the kindness and caring of your staff we will let my husbands company know how great these people are

Disappointing isn't quite strong enough of a word. We were excited to try this property as we haven't found a Marriott in Virginia Beach that we liked. The location and rooms looked great on the app and it seemed there were several good dining choices. As a bonus the Tides restaurant advertised a 'pop-up bar' with a Beetlejuice theme that looked really fun. We were really looking forward to it! No one knew anything about a Beetlejuice pop-up bar. It ended up being two seasonal drinks on the menu that had pumpkin puree in them. We had one of those and smoked drink. That was the highlight of our stay. The drinks were tastey and our waitress was the single employee we met that was both friendly and took any interest whatever in serving us. The room was nice and very spacious. It was not what I would call immaculate but it was clean. The view was quite nice, even a partial view. We were not given an upgrade as the rooms were not ready - we did get there before three. There was a fridge, micro, and safe along with a coffeemaker. We had two regular coffees up there which got us going to our next adventure, after hearing our neighbors partying into the night. Sigh. The property does have its own 'private beach' but it's part of the greater beach along the Chesapeake Bay so it is not private. That having been said, it's a pretty beach. There are no lifeguards but it appears to be very shallow quite a ways out. If you love dogs running free, you will love this beach. There were a LOT of dogs out and there is no leash requirement. Big dogs, small dogs, crazy hyper pups, horse-dogs, you had it all. I know a lot of you folks love this, but I don't relish digging my toes into the sand where your dog just peed! Also, some of the owners had no control whatever over their animals. It was not a relaxing walk for us. We got going a bit late (for us) and headed down to 'the Pantry'. This is a lower end, 'M club'. We are supposed to get breakfast as Platinum elite members, but if there is a club, that counts as breakfast. There should be bread and/or bagels, fruit, yogurt, and various snacks. We were told to expect continental breakfast at 7:00. Upon arrival around 8:00, we saw exactly what we had seen the night before, and no breakfast foods out but dry cereal and some yogurt. And to top it off, coffee maker was out of order! My husband managed to find a worker with a cart full of bagels and such, but she promptly disappeared, after telling him the bagels were coming to us. After another wait and trying to empty the grinds and thus fix the coffeemaker ourselves, he approached said worker again and asked to have the coffeemaker set up. She passed the buck to last night's workers and told us it would 35-40 minutes to get the coffee working again. What?! At that point we gave up.

This is a brand new property. So everything was clean and fresh and new. I was very impressed by our stay. The room had standard amenities. The beds were cozy with clean crisp sheets. My daughter and I both loved the shower. It had a fridge and microwave and real plates and cups, silverware too. Had dishwasher as I’m sure some people do stay longer than one night. An interesting space with a curtain divider between sitting/work area and beds. Breakfast was what I expect from Hilton properties. Real plates here too. Angela was wonderful in the morning, she really made our morning. I was enjoying some peace and coffee while the teenager slept, we chatted a minute or two and then both went about our morning, when teenager was awake and hangry and came done for breakfast she remembered us. It’s these little things that make me love staying at Hilton properties. Check in and out was a breeze and while I did speak with a young lady and a young man on our way out I do not remember their names but they were both very friendly. While I don’t get to Virginia often as we only came for a concert if I ever come this way again I will definitely stay here.

This was such a nice hotel, I would definitely stay here again. We had a smooth check-in, and the person working the front desk was friendly and helpful. My room was clean and comfortable and was perfect for business travel. I was only there for one night, so I didn't use the kitchen, but it was fully stocked and would be perfect if you were staying for a longer trip and didn't want to eat out every day. It had a fridge/freezer, sink, microwave, stovetop, and dishwasher, plus plenty of counter space - including a few counter stools. The room also had a big couch, large desk area, a really nice walk-in shower, a closet, and a nice built-in with a countertop that was perfect getting ready. The hotel looked new, so I was surprised when the front desk clerk said it was 4 years old. The finishes were nice, it was well-maintained, and it was clean. The hotel is about half a mile from an area with a lot of shops and restaurants. From friendly staff to the clean and comfortable rooms, I definitely recommend staying at this hotel.