Hotel in zona SpiceTopia, Ventura

Wow! I wasn’t prepared for how nice this motel was, even after reading the reviews. The rooms are truly wonderful, boutique style without the outrageous price of a boutique hotel. They are spacious and spotlessly clean, something that is really important to me! The bed was quite honestly the most comfortable bed I’ve slept in on this trip (a 3 week road trip) and the sheets etc. and towels are top quality. Although there aren’t mini fridges in the rooms, I imagine that the new owners will probably eventually install them - in my opinion, the most important things have been done, complete renovations to the rooms in what was an older motel (which I do love) and a level of comfort and cleanliness that is top notch. We went for a walk in the neighbourhood, which felt very safe, and had dinner in a fantastic Mexican restaurant a few blocks down the road, called Casa de Soria. Honestly, I can’t recommend this motel (and restaurant) enough!

What started out as a great visit ended up a great disappointment. We drove down from the Central Coast to attend a performance at a Comedy Club in Oxnard. As we were planning to head down to LA for the weekend, we decided to stay locally in Ventura. As a Lifetime Platinum Member, we were told that two of the three of us (my husband, his sister, and me) would receive a free breakfast. The next morning we preceded to the restaurant. We were asked if we were Elite and I answered affirmatively. We were told that we would all be charged for breakfast, but we could go to the lounge. So we went to the lounge. There they would only admit me and 1 other person. I offered to pay for the 3rd person. Not possible. They wanted me to choose between my husband and my sister-in-law! As a long time guest of the Marriott Corporation, I have often been given breakfast vouchers. In fact, we are at another Marriott right now where we go to the restaurant for breakfast in the morning. The refusal to let the 3 of us into the lounge or to honor our benefit at the restaurant is a sign of bad customer service. For me it is not about the money. It is the principle! I will certainly never be a guest there again and will steer my friends and family away.

Bella camera grande con letto confortevole. È stata nuovamente aggiornata e si è sentita pulita e moderna. L'hotel si trova a 15 minuti a piedi dal quartiere marina e di cena.

La sera 🌆 ora, dopo aver mangiato in un buon ristorante cinese, abbiamo guardato il bellissimo sole di Santa Tara 🌇 scena marina, e siamo arrivati bene a questa villa di vacanza [spazio] Ingresso nella stanza dell'hotel, che è profondamente spostato dalla vista sul balcone. Il porto che gli occhi hanno visto ⛵️ si trova su innumerevoli navi meccaniche bianche. Il significato di tornare a casa non c'è bisogno di più parole in questo momento. Tutto nella cena sembra molto tranquillo e tranquillo.

Abbiamo soggiornato qui per un paio di notti per il fine settimana della giornata dei ricordi. Le suite di fronte all'oceano che abbiamo soggiornato sono sul primo piano, che ci hanno dato un bel picnic davanti al nostro patio con una vista diretta sulla spiaggia sabbiosa e sull'oceano. Il ristorante Ox e Ocean era solo passi da qui, e questo rendeva molto conveniente ordinare il ritiro e mangiare nel nostro patio. Il parcheggio sotterraneo è stato anche molto conveniente, perché è stato solo un breve volo dalle scale o un ascensore a casa nostra. Mentre abbiamo avuto alcuni problemi minori con i controlli di temperatura nel tentare di mantenere la stanza fredda a notte, questo è stato facilmente risolto mantenendo le finestre aperte e lasciando entrare la brisa fredda. In generale, non si può battere l'udito guardando e udendo le onde tutto il giorno e la notte. Ci siamo davvero divertiti così tanto che abbiamo prenotato un'altra prenotazione di nuovo in poche settimane! Kudos al personale di Zachari Dunes per una fantastica esperienza!

Firstly I stayed three nights and was overcharged $120 per night--my mother stayed the first and third nights and was given a room rate of $224/night. My stay for the full three nights was billed at $344/night. Same room, same nights. We had changed the dates of our stay at the last minute due to the unexpected hurricane (!) and I was told on the phone that the rate would be $224/night (since we were no longer travelling at the weekend while the air show was on) but sadly didn't get written confirmation. We were in the middle of vacation so as happens, I let things slide I otherwise would have followed up. So when I checked out and found a massively larger bill than expected I raised this with the clerk who told me that's what the computer says, sorry, can't do anything, and only the accountant is the only person who can adjust the bill. The manager was 'out' (after the desk clerk was gone at least 10 minutes talking with someone) so I got her card so I could follow up the bill. The second problem was that my room had a malfunctioning fire alarm which woke me up twice the first night with five quick, loud chirps. The desk clerk said it sounded like the battery (in hindsight, obviously not--hotels have hardwired alarms) and she'd send maintenance to check it. I don't know if maintenance did check it, but what I do know is that it happened AGAIN the following night. The desk clerk the next day did give me a new room. No apology though. Home from vacation, I emailed the manager outlining how I had been overcharged and requested a refund for the $360 overcharge, and also suggested a goodwill gesture was in order given my poor experience with my room (not being able to sleep in a hotel = not good). I received a refund for the room fee in a pdf file. No letter, no message, not one line from the manager apologizing for the experience. Completely ignored my raising the issue of the fire alarm. Yes, I'm glad to have the blatant overcharge sorted at last (after having to take my own time to sort it, grr!) but ghosting me on the customer service experience? Come on. Not impressed and won't be returning, even though it's the cushiest place to stay near my family.

non c'è acqua disponibile nemmeno per l'acquisto e siamo arrivati lì a tarda notte e ci è stato detto che forniscono acqua solo alle 6 del mattino, non ce ne hanno nemmeno permesso di comprarne uno da loro! !

La posizione dell'hotel è molto vicina alla spiaggia. A piedi circa cinque minuti. È più grande di altre camere di hotel simili che ho vissuto. In generale, è molto comodo. Se il colazione è standard di colazione americana. L'altra parte della strada può essere trovato un ristorante

Il nostro soggiorno qui è stato buono. Non siamo stati in grado di goderci appieno a causa di alcune persone rumorose accanto a noi. Stavano diventando piuttosto rumorosi e sembravano persino violenti, quindi abbiamo chiamato la reception e hanno mandato qualcuno per calmarli e per fortuna lo hanno fatto. Le camere erano molto spaziose e confortevoli. I letti erano fantastici e ti danno persino un cuscino ”rigido” e ”morbido”! La colazione gratuita era molto blanda ed essenziale. Non abbiamo usato nessuno degli altri servizi. Consigliamo di soggiornare qui a causa del costo inferiore e per la buona posizione.