Hotel in zona Le Monde Emporium, Ventura

Pulito e confortevole, buon caffè. Il parcheggio costa 8 dollari al giorno. Situato in un punto panoramico, è a pochi minuti a piedi dalla strada principale e dal molo dei pescatori, il che è molto comodo.

Wow! I wasn’t prepared for how nice this motel was, even after reading the reviews. The rooms are truly wonderful, boutique style without the outrageous price of a boutique hotel. They are spacious and spotlessly clean, something that is really important to me! The bed was quite honestly the most comfortable bed I’ve slept in on this trip (a 3 week road trip) and the sheets etc. and towels are top quality. Although there aren’t mini fridges in the rooms, I imagine that the new owners will probably eventually install them - in my opinion, the most important things have been done, complete renovations to the rooms in what was an older motel (which I do love) and a level of comfort and cleanliness that is top notch. We went for a walk in the neighbourhood, which felt very safe, and had dinner in a fantastic Mexican restaurant a few blocks down the road, called Casa de Soria. Honestly, I can’t recommend this motel (and restaurant) enough!

What started out as a great visit ended up a great disappointment. We drove down from the Central Coast to attend a performance at a Comedy Club in Oxnard. As we were planning to head down to LA for the weekend, we decided to stay locally in Ventura. As a Lifetime Platinum Member, we were told that two of the three of us (my husband, his sister, and me) would receive a free breakfast. The next morning we preceded to the restaurant. We were asked if we were Elite and I answered affirmatively. We were told that we would all be charged for breakfast, but we could go to the lounge. So we went to the lounge. There they would only admit me and 1 other person. I offered to pay for the 3rd person. Not possible. They wanted me to choose between my husband and my sister-in-law! As a long time guest of the Marriott Corporation, I have often been given breakfast vouchers. In fact, we are at another Marriott right now where we go to the restaurant for breakfast in the morning. The refusal to let the 3 of us into the lounge or to honor our benefit at the restaurant is a sign of bad customer service. For me it is not about the money. It is the principle! I will certainly never be a guest there again and will steer my friends and family away.

Descriverei questo come un motel compatto, che si trova contro la 101 autostrada, ma che può andare fino alla costa oceanica, perché l'accesso ad essa è vicino, c'è un po' di traffico intorno. Ma una volta in strada, sei nel quartiere di Pierpont, molto divertente, e non troppo occupato nei fine settimana. La mia stanza era buona, ma, come dico, c'è un po' di rumore di autostrada. Non molto nel modo di bagno e di custodia era solo in chiamata. Il Denny's all'interno della strada offre un colazione gratuito agli ospiti. Ma era troppo grosso per me. La mia prima mattina l'ho mangiata, ma l'ho trascurata sul mio secondo (e ultimo). Qualcosa di cui sapere è la piccola zona di parcheggio. Se avete un veicolo più grande, probabilmente dovrete fare altre disposizioni.E se arrivate tardi, forse dovrete spruzzare. Gli negozi sono intorno, tra cui un supermercato; il centro e il tipo fresco di Covid era cena è a circa 1.5 miglia da, e l'accesso alla spiaggia è un po' in fondo alla strada. Per un passo, cerca di raggiungere la spiaggia o di accedere alla pista di moto da San Pedro nella zona di spiaggia statale.

La sera 🌆 ora, dopo aver mangiato in un buon ristorante cinese, abbiamo guardato il bellissimo sole di Santa Tara 🌇 scena marina, e siamo arrivati bene a questa villa di vacanza [spazio] Ingresso nella stanza dell'hotel, che è profondamente spostato dalla vista sul balcone. Il porto che gli occhi hanno visto ⛵️ si trova su innumerevoli navi meccaniche bianche. Il significato di tornare a casa non c'è bisogno di più parole in questo momento. Tutto nella cena sembra molto tranquillo e tranquillo.

Firstly I stayed three nights and was overcharged $120 per night--my mother stayed the first and third nights and was given a room rate of $224/night. My stay for the full three nights was billed at $344/night. Same room, same nights. We had changed the dates of our stay at the last minute due to the unexpected hurricane (!) and I was told on the phone that the rate would be $224/night (since we were no longer travelling at the weekend while the air show was on) but sadly didn't get written confirmation. We were in the middle of vacation so as happens, I let things slide I otherwise would have followed up. So when I checked out and found a massively larger bill than expected I raised this with the clerk who told me that's what the computer says, sorry, can't do anything, and only the accountant is the only person who can adjust the bill. The manager was 'out' (after the desk clerk was gone at least 10 minutes talking with someone) so I got her card so I could follow up the bill. The second problem was that my room had a malfunctioning fire alarm which woke me up twice the first night with five quick, loud chirps. The desk clerk said it sounded like the battery (in hindsight, obviously not--hotels have hardwired alarms) and she'd send maintenance to check it. I don't know if maintenance did check it, but what I do know is that it happened AGAIN the following night. The desk clerk the next day did give me a new room. No apology though. Home from vacation, I emailed the manager outlining how I had been overcharged and requested a refund for the $360 overcharge, and also suggested a goodwill gesture was in order given my poor experience with my room (not being able to sleep in a hotel = not good). I received a refund for the room fee in a pdf file. No letter, no message, not one line from the manager apologizing for the experience. Completely ignored my raising the issue of the fire alarm. Yes, I'm glad to have the blatant overcharge sorted at last (after having to take my own time to sort it, grr!) but ghosting me on the customer service experience? Come on. Not impressed and won't be returning, even though it's the cushiest place to stay near my family.

non c'è acqua disponibile nemmeno per l'acquisto e siamo arrivati lì a tarda notte e ci è stato detto che forniscono acqua solo alle 6 del mattino, non ce ne hanno nemmeno permesso di comprarne uno da loro! !

Sono così deluso nei Hilton per aver consentito a tutte le camere di avere animali. Non mi importa quanto l'animale sia pulito e che si prenda un deposito.Gli animali lasciano i capelli e profumo. La nostra stanza ha un po' profumato quando siamo entrati, ma si profuma come la pulizia chimica. Mio marito andò a letto subito e mi sedei intorno per un po', e cominciai a sniffare. Poi pensai a un pepe profumato. Sono andato a letto. Mi sono svegliata tutta la notte profumando pepe e cane. Poi mi sono alzato per andare in bagno e il tessuto era bagnato. Immagino che avessero appena pulito i pavimenti e cercato di ottenere l'odore. Non funzionava. Era disgustoso. Mi sono svegliato con un orribile mal di testa, ci hanno dato un'altra stanza il giorno dopo che non avevano l'odore di animali. Vieni Hilton, devi designare alcune stanze per gli animali.

The front desk person was incredibly rude/disrespectful at check in- I hope there isn't a racism issue. There was another check in person at the same time that sounded absolutely wonderful (I noticed how she was interacting with those that checked in and she was very professional/wonderful!)- I regret not waiting for her to check-in instead. It was awful watching the couple who was checking in front of me needing to request/begging for the bottles of water and chocolate that is complimentry for hilton honors members when it really should have been offered to begin with (how embarressing to have to ask when it is normally offered for those that qualify)- the other front desk person had offered it to everyone she checked in without the need to ask which is much more professional. There was an issue with my room that was never addressed, paying about $200 per night, this is unacceptable. That check in person either needs to be re-trained with professionalism classes or needs another career that doesn't involve interacting with people. As for the hotel itself, it's a good stay for the location, professionalism with that one front desk check in person needs to be addressed, other than that the stay would have been wonderful.