Hotel in zona Wanderweg Schönhofen Eichhofen, Upper Palatinate

I stayed (luckily) one night in this hotel with my family (2 little girls and a small dog) in a junior suite Let's start with the positive aspects: the room was large and the double bed was comfortable, staff in restaurant was very nice during breakfast time What I didn't like 1) lack of courtesy and unprofessionalism from the receptionist To be more precise: as soon as i entered i went to the reception (i was equipped with a covid mask as required and i was close to the counter in order to say Hello and show our reservation ) Receptionist (a lady) said Hello and give us key and asked about which time we prefer for breakfast, then kind lady, looking my wife that was slowing entering , (she was near entrance door) holding a little girl, peremptorily ”asked” her to put on the mask. Obviously my wife immediately wore the mask, but there was no need to be so rude, we haven't even asked for a welcoming committee on our arrival... probably our expectations of receiving a smile and a welcome were too high 20 minutes later, after placing our luggage in the room, we walked to the garden, crossing the lobby, with the intention of having something to drink and consume in the garden while we were looking at the garden by the door, suddenly kind lady from reception (the same person who had welcomed us) ran to us saying that the restaurant was closed and abruptly closed the door to access the lounge and garden:we were speechless Half an hour later there were numerous people sipping beers in the garden, nobody was able to explain us the reasons for this behavior and frankly at that point we were no longer interested and we decided to go to the city to eat and drink something rather than stay there. 2) WI-fi was NOT present , while in reservation is present - i called reception from my room asking information about that, answer was literally that Wifi is down, i am sorry 3) There is NO air conditioning, if you decide to open the window you'll hear the noise of trains (yes, it is in front of the railway) 4) Cleanliness the carpet was stained in several parts, probably spots date back to the last century ; curtains were very dirty (see pictures) and stains looked very old NB we were in Junior Suite.. 5)Restaurant was closed (no explanations were given about it, I suppose it is due to the covid situation, but, I repeat, no explanation has been provided. 6) breakfast was really the bare minimum (a tray with cold cuts, cheese, a jug of coffee), I asked for 2 cappuccinos and paid them separately (without flavor, being made by an automatic machine) 7) the baby's crib was without a mattress (we made fun of using the blanket they gave us) so considering above points i don't really know how this hotel has been classified with 4 stars, we did not ask the moon, we expected nothing else than a normal standard service with courtesy and attention to the customer i suggest to look elsewhere

Wir buchten 3 Übernachtungen mit Frühstück und Donauschifffahrt Weltenburg als Gesamtpaket. Zimmer super, sauber und täglich gereinigt. Dusche Vorsicht Rutschgefahr!!! Parkplatz direkt kostenfrei neben dem Hotel. Kleiner Teich neben dem Hotel (Enten füttern Verboten). Frühstück auch ok. Abends an der Bar konnte man was trinken mit Wartezeiten. Alles soweit ok. Aber dann kam ein Bus voll älterer Gäste, die sich nicht zu benehmen wussten. Sehr laute Unterhaltung beim Frühstück. Man konnte alles über den gesamten Raum verstehen was am anderen Ende posaunt wurde und darüber hinaus um mehrere Ecken bis zum Aufzug und Treppenhaus. Abends wieder sehr laut in der kleinen Bar. Da Stühle nicht reichten wurde diese aus dem Essbereich geholt und in den Eingangsbereich gestellt und dazu laute Musik. Laut bis in die Nacht bis nach 24 Uhr, auch von außen vor dem Eingang. Der Lärm war bis in den 4 Stock bei geschlossenen Fenster zu hören und über das gesamte Treppenhaus. Bei Reklamation wurde uns gesagt, diese sind Stammgäste und kommen öfters. Super!!! Auch anderen Gäste hatte dieser Lärm nicht gefallen. Anderes Problem: Zu der gebuchten Donauschifffahrt wurde uns ein falscher Anlegeplatz aufgezeichnet. Nur durch Zufall bekamen wir den richtigen heraus der in einer anderen Gegend war. Dann nächstes Problem: Das Hotel hatte vergessen uns für die Schifffahrt da anzumelden. Wir hätten nicht mitfahren dürfen. Nur weil andere Gäste sich weigerten einzusteigen auf das 80 Jahre alte Schiff, dass kein Urlauberschiff war, konnten wir mit. Uns wurde da gesagt es gab schon vermehrt Probleme da gebuchte Personen nicht angemeldet wurden. Dann kam teils Regen. In einen kleinen Raum passten nur 8 Personen von den über 40 Gästen. Andere hatten Schirme oder waren unter einer gespannten Folie oder standen ungeschützt da. Das Schiff als solches war keines für Personenschifffahrt. Wir gingen auch nur mit, weil gebucht und wir eine Anfahrt von über 185 km hatten. Meine Frau wollte sich nach langer schwerer Krankheit ein paar Tage erholen. Leider gelang dies durch die beschriebenen Unannehmlichkeiten nicht. Deshalb nicht die volle Punktezahl

Wat wij misten, geen badjassen(voor suite?) en keukentje met 2 pitten maar geen pan of iets dergelijks en geheel geen bestek. Beetje jammer voor een ruime fijne suite. Geen extra kussens, Nederlanders slapen niet graag op deze slappe dingen. Verder waren er veel zaken op het diner menu niet te verkrijgen, jammer.

PROS: + buon colazione e buon colazione (caffè, cioccolato caldo, uova, salsaglie, pane, miele, giochi, cereali, yogurt, succhi, ecc.), solo 10€ per persona + personale gentile (esp il ricevitore che ha risposto a tutte le nostre domande su Regensburg! ) + molti supermercati nelle vicinanze + parcheggio gratuito CONS: - persone bevute sedute all'hotel la sera, sentono molto incomode fuori - un po' lontano da Regensburg (recommandato per le persone che viaggiano in auto!)

Un piacevole hotel nel cuore del verde! Solo 300 m dalla città antica. Camere molto belle, pulite con vista sul parco! Colazione buffet con prodotti regionali e bio, per tutti qualcosa in questo! Il personale è carino e molto amichevole. Il manager dell'hotel dalla regione e molto impegnato! Bella squadra e atmosfera collegiale. Molte mani di aiuto, come si trova sul camice. Hotel a buon mercato! Sempre vale la pena un viaggio!

The service at Hotel Brunner was amazing! The staff was very friendly and accommodating, and the breakfast was excellent. I stayed in a doppelzimmer (double room). The room was very comfortable and well-equipped. The bathroom was very clean and modern, and everything in the room was top-notch. If you stay in one of the annex rooms, be advised there is no elevator. My room had a security safe, minibar/fridge, spacious desk, king-sized bed with warm duvets and fluffy pillows, and a nice view. The shower had a rainfall showerhead and was perfect after a long day at work. Parking is limited, but the provided garage parking option is inexpensive compared to the train station and community parking garages just a short walk away. The spaces in the hotel garage are very tight, and navigating the garage can be challenging if you are in an SUV or station wagon. Despite this, I did not have any problems parking every night. The hotel also has EV charging. Downtown dining and shopping are very close by. I will definitely be staying here again on my next business trip to the area.

L'hotel Fronfeste ha reso la festa di compleanno di mia moglie un evento inoltrabile. Quando ci sono arrivati, siamo stati sorpresi con una setta e un fiore in camera, che è stato un gesto meraviglioso. L'atmosfera unica dell'hotel, combinata con l'ospitalità e il servizio attento, ha reso la nostra permanenza particolarmente interessante. Il punto di punta è stato il condotto privato con vestiti, che era informativo e, al contempo, incredibilmente divertente. Siamo molto grati all'Hotel Fronfeste per questa fantastica esperienza e per i dettagli carini che hanno arricchito il nostro soggiorno. Questo hotel è una scelta eccellente per chi cerca un soggiorno speciale a Amberg.