Hotel a Ubiarco, Spagna

Having spent five weeks travelling throughout Spain, and having experienced first class welcome and service at every establishment from the smallest roadside cafe, to five star hotels and restaurants, we were extremely disappointed by the ”welcome” (or lack of!!) that we received when we arrived at the Gran Hotel. No eye contact from the male receptionist, a brusque, mumbled ”hello”, and even though my command of Spanish is far better than his of English, he insisted on trying to communicate in English. We were issued with key cards, absolutely no information given to us about facilities at hotel, eyebrow raising and pen tapping when I asked my husband which dining slots he'd prefer as they had to be pre-booked, and we even had to ask where the lift was - a pointed finger directed somewhere behind us and a sharply uttered ”there” were all we got. Room was adequate - nothing special and no extras. Cheap toiletries and an expensive minibar. Dinner in the restaurant was excellent and the staff were fabulous. It was a really excellent experience and the food was wonderful - very, very highly recommended. Another redeeming factor was breakfast the following morning which I must admit was first-class, apart from the female member of staff who was very hostile and unhelpful and barked at me to get out of the way so she could adjust the coffee machine which had developed a fault. In mitigation, she was run ragged as she seemed to be doing everything on her own, but was joined half way through by a very friendly and helpful male colleague which was a blessing. If only they could train their staff that they'll never get the opportunity again to make the best first impression, I'd have given this establishment 5 stars and we'd love to return, BUT, we really don't want to risk being greeted as a nuisance rather than a welcome and valued guest.

Stayed here for 3 nights and had an absolutely wonderful stay. Gracious, friendly, and accommodating staff not just at front desk, but at breakfast in the morning and for drinks in the evening. Santillana can get very busy with tourists during the day, but staying here felt like a true retreat and at night it becomes magical. Rooms and beds were clean and comfortable, and the bathroom spotless. We had a fanastic time in Cantabria, and Hotel Casa del Marques only heightened the experience, would recommend to anyone.

due notti in coppia in questo hotel dove abbiamo trovato quello che ci aspettavamo dalle recensioni che avevamo visto. buon rapporto qualità/prezzo, check in e out semplice e veloce, gentile la receptionist, soddisfacente la pulizia e l'arredo, un pò piccolo il lavandino del bagno ma niente di grave, serve la macchina ma il parcheggio non è un problema. il centro città è a cinque minuti di auto. non c'è frigobar in camera e un solo distributore automatico all'ingresso

Hemos estado mi esposo, mi cuñada, mi cuñado y yo. El hotel muy auténtico con una decoración original. El personal es profesional y a la vez cercano. La habitación bastante espaciosa, la cama cómoda y confortable. La zona del bar muy curiosa y decorada con gusto. La zona de la piscina también muy bonita. Nos ha encantado.

Parti: di piastrelle, si ascolta tutto. Colazione: Giusto ma bene, vario. Quando si uniscono gruppi non c'è posto per sent**** e si deve andare. Sono momenti puntuali in hotel ma in quel momento non è pronto per rispondere a tante persone. Room Service: solo fino alle 22.30. La ragazza ci ha detto che non c'è fretta. Se stai in vacanza guardando la città e arrivando un po' tardi, non ci mangi. Posizione: super lontano dal centro di tavola per andare a piedi. Camera: ci hanno messo per il mio partner e per i miei due letti singoli. Siamo scesi alla reception e ci hanno messo problemi a cambiare una casalinga, anche se c'è possibilità. Le camere sono ampie e belle. con guardia si deve mettere i puntini per vedere il paesaggio. Fitness: completo. Ristorante: cibo regolare e costoso.

Es la segunda vez que vamos después de estrenarnos en febrero y tenemos intención de repetir. El check-in y check-out se realiza en el hotel, a poca distancia de los apartamentos y con personal muy educado y agradable. El apartamento básico dispone de un salón comedor amplio con sofá-cama y terraza grande, cocina independiente con terraza y jardín, un dormitorio, una habitación con dos camas y baño. Está decorado moderno y con gusto, totalmente equipado con menaje de cocina y mesa, placa de inducción, micro, tostador, cafetera italiana, plancha, secador, televisores en salón y dormitorio... La parte que afea el apartamento en las dos ocasiones que hemos estado es el baño, con evidentes señales de desgaste en bañera y puertas, tamaño reducido y sin extractor. Atención con la cocina: hay un interruptor para el uso de microondas/extractor y agua caliente/calefacción por separado. Viene todo perfectamente explicado en una hoja de bienvenida con información importante que te proporcionan en el check-in o dejan a la vista en el salón comedor. He leído algún comentario donde este punto lo ponen a parir y no es ningún defecto de ABBA sino una medida de seguridad regulada por la comunidad autónoma de Cantabria. Por favor, lean esa información para evitar sorpresas y comentarios desagradables sin razón de ser. El sofá con tejido anti-manchas suavísimo y las camas comodísimas a más no poder, las almohadas bajitas pero cómodas, dos por persona. Sólo utilizan sábana bajera, agradable al tacto. El edredón, ligero, parecía el mismo en febrero y en junio y sólo hemos visto una manta ligera por habitación. Las toallas son una pasada. La presión del agua, genial, de diez. Y el suelo es comodísimo también, con baldosa tipo rústico y madera en las habitaciones, muy agradable para quienes nos encanta ir descalzos. Por poner un pero, y en realidad tiene su importancia: se oye todo. Las paredes parecen de papel, puertas, pasos, uso del baño... se oye el más mínimo ruido de los vecinos. Limpieza absoluta en todos los rincones. No tan presente en el menaje, entiendo que depende más de la limpieza de cada huésped. No hay problema de aparcamiento, disponen de uno privado bajo los apartamentos pero en la calle hay plazas gratuitas alrededor y es una zona muy amplia y tranquila, a unos 5 minutillos del centro en coche.

With a stay at La Casona de Revolgo, you'll be centrally located in Santillana del Mar, a 7-minute walk from Collegiate Church of Santillana del Mar and 12 minutes by foot from Santillana del Mar Zoo. This upscale hotel is 1.3 mi (2.1 km) from Caves of Altamira and 3.6 mi (5.8 km) from Laberinto de Villapresente.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Planning an event in Santillana del Mar? This hotel has 70 square feet (7 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 14 air-conditioned rooms featuring private spa tubs. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Estábamos preocupados antes de llegar a la Posada después de haber leído todos los comentarios (polvo, moho, suciedad). Nos quedamos en familia, dos niños y una persona de edad y en ningún momento estuve de acuerdo con los comentarios que había leído: todo está impecable, la casa es muy bonita, el desayuno agradable y los que trabajan en la Posada son muy cordiales. Merecen las 3 estrellas y volveremos sin dudarlo.

With a stay at Posada Araceli, you'll be centrally located in Santillana del Mar, a 9-minute walk from Collegiate Church of Santillana del Mar and 14 minutes by foot from Santillana del Mar Zoo. This guesthouse is 1.5 mi (2.4 km) from National Museum and Research Center of Altamira and 12.4 mi (20 km) from Dunas de Liencres.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Colonial guesthouse include a fireplace in the lobby and tour/ticket assistance. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).Take advantage of the guesthouse's room service (during limited hours). Relax with a refreshing drink at one of the 5 beach bars. Continental breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.Featured amenities include luggage storage and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 11 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Set in a prime location of Santillana del Mar, Posada Camino de Altamira puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at the Posada Camino de Altamira. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like heating, television. Access to the hotel's garden will further enhance your satisfying stay. A welcoming atmosphere and excellent service are what you can expect during your stay at Posada Camino de Altamira.