Vanessa S
6 agosto 2024
Ana y Jose staff made our weekend in Tulum one of the best experiences. I did a lot of research on where to stay in Tulum for a group of girls celebrating a birthday. We wanted to be near the nightlife so we can easily walk to places to avoid taxis. Ana y Jose is the best choice for a luxurious beach vacation. There are plenty of restaurants and beach clubs to walk to via the beach. We had the opportunity to stay first in the Villa Coba and then the Casa de Agua. Both places exceeded our expectations. Rooms are spacious, A/C was blasting which felt amazing, wifi was great, water was lukewarm in the shower, but heard getting hot water in Tulum is rare, food and service at Ana y Jose was TOP NOTCH!! The quantity and quality of food was of great value in comparison to other restaurants we dined at (Azulik, Taboo). With a group of 9 adults, our private dining experience in the wine cellar of Ana y José was the best dining experience of our trip. Luis Miguel, our server, was very attentive & funny. Our concierge, Paulina and Melissa were The Absolute BEST!! It was very easy to communicate with them before our trip to make sure all of our questions and requests were answered, and during our stay, they were one text away and made sure our stay was PERFECT and SAFE! The Casa de Agua house is AMAZING!! So beautiful, screams LUXURIOUS, Tulum Vibes in there for sure! Loved the Infiniti pool & steps away from the beach and the Ana y Jose restaurant and bar. All the staff including Luis and Rafael were at our beck and call when we needed more drinks and snacks. ALL the Staff were so ATTENTIVE to our needs and requests and truly made us feel VIP from the start to the end of our stay. I have nothing but amazing and positive comments to say about Ana y Jose hotel. Thank you for making our first trip to Tulum the very best experience.
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