Central Park Lagunas by Sandy Powerful

Was nearly arrested for going to the lockbox, front desk called security on me for following the correct process. When reaching the lock box, the code was wrong. Had to track down the owner. Then internet went down for 2 days, no tv or internet. No was to turn of the ceiling fan, front desk in their wisdom suggested changing batteries to a fan that did not have a remote in the room. Clown show of a place.

My wife and I had a great time here. Yes, the roads are bad, but a lot of Tulum is the same. If you do have a rental car, just drive slow, and you'll be fine. Suggestion, rent the ATVs to get around town if you do come, it's just easier, and you can have a lot of fun on the rougher roads. They're a bit expensive, but so is most of Tulum at this time. The location is south west of the Hotel Zone, but it's not in a terrible place, as there's nice restaurants within walking distance, including a FANTASTIC wood fire pizza place, and a pasta restaurant that you can walk to. Tulum beach is EXPENSIVE, so be prepared, $25 USD drinks, and shopping that's ridiculously priced. If you have a rental car, suggest stopping on the road to Coba, as the shops along the road to Coba were significantly lower priced, for similar products. We rented one of the penthouse units, our unit was a studio unit, with a small stove, a mini fridge, an outdoor patio grill & splash pool on the patio. One of the things that we were a bit disappointed at, was there wasn't a small pool cleaning tool, to clean the dead bugs out of our splash pool daily, so we used the pool once, just after the once a week cleaning on Friday. We have read some of the reviews of the location, and some of the reviews about poor staff, but that definitely was not our experience. All the staff was friendly, and very helpful, and we rather enjoyed our stay here. My wife and I even commented about how we would come back and stay here again. I was a bit confused on one day, as the power did go out on us, and that seems odd, because the location has solar panels, but the explanation we received, was that there was construction work next door, and they had to stop the power due to lines being installed. Still interesting, considering it's the "largest solar panel farm" in Tulum, which should mean we can keep power while disconnected from city power grid, but it's Mexico, and sometimes you just have to deal with how things are different there. When there, also check out the small taco stand connected to the location. It's actually really good, and well priced for breakfast or lunch, and the food was excellent for the kitchen they had available to them!

El complejo esta algo alejado del centro y se ve que por la cercanía están construyendo muchas cosas mas lo cual te deja a la incertidumbre de saber cuanto mas crecerá. Es todo muy nuevo la verdad los empleados estan todo el dia de aqui alla cuidando cada detalle de lo mismo, por parte de rececepcion siempre muy atento en saber si requieres algo. Lugar altamente recomendado y definitivamente regresare!!!

Espacios súper bonitos. La atención del personal es excelente, nos ayudaron con algunas dudas que tuvimos. Muy recomendable para pasar un rato lejos de la ciudad. Tienes gratuito que es una plus, ya que aunque no lo cobran es rápido. Si quieres hacer video conferencias o descargar películas es diferente, ya que al ser gratis no tiene una graaaan velocidad.