Leggi le recensioni degli ospiti sugli hotel di Tolosa

Novotel Toulouse Centre Compans Caffarelli
4/574 Recensioni
Toulouse City Center
The hotel is located a 15 minute stroll from the old city centre and a 15 minute bus or taxi ride from Toulouse airport and approx. 30 minutes walk from Toulouse Rugby stadium walking along the canal du midi On arrival check in was super quick and easy, the receptionist spoke good English. Our rooms were located on the third floor. The rooms are large and the beds are massive and were really comfortable so sleeping wasn't an issue. The whole hotel was immaculately clean. We ate dinner in the restaurant one evening and also had breakfast one morning and the food was good quality, portions were a good size and prices were comparable with restaurants in town. The hotel has a nice sun terrace where you can eat and drink and it is also by the pool which is a fair size (15 metres long) with comfortable sun chairs and foot rests. All of the staff we met in the hotel were super friendly and always wanted to have a conversation with you which was really personable. I would have not hesitation staying here again and I will definitely be returning to the beautiful city of Toulouse.
Novotel Toulouse Centre Wilson
4.2/560 Recensioni
Toulouse City Center
Don’t Bother! My husband and I booked one night here, thankfully, and the hotel check in guy was so horrible. We walked in and he said we owed for 3 nights before he would check us in. We had originally booked for 2 nights but we had cancelled one. He insisted we owed and would not back down. He was exceedingly rude. My husband went back to the car and found the cancellation so he said we owed for 2 nights one with hotels.com which we use and another from Expedia which we NEVER use. We argued and he finally looked at his watch and said, “Well you are lucky, it’s before 3:00pm so you can cancel. We were mortified at his rudeness and said we thought he owed us an apology which he flat out refused. This is supposed to be a 4 star hotel but when we got to the very cramped room the carpet was filthy. Disgustingly filthy! We only took off our shoes in the bathroom to shower. The next day the same ride young man was there again and still very unpleasant. We asked for the manager to make our feelings known. He went in and talked to her. We don’t know what he said to her but her attitude was cold as ice. Do yourself a favor and stay away.

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