Hotel in zona Babbacombe Model Village, Torquay

Basically I wanted to get away but I didn't like the vibe so I left. However, the staff were great, the rooms were clean and I was able to leave when I wanted to. There was also live music and the musician was good. There is a good dance floor.

The stay was pleasant, the room was basic but clean missed not having a bath and just a shower missed simple things like a hair dryer in the room although when requested at the reception I was given one and lack of choice of coffee and tea in the room. It was very nice that there was no noise at night and meant a decent night's sleep. Breakfast was acceptable, but you have to get there early when it comes out hot from the kitchen, or it is all cold from spending to long under the hot plates. The only big downside is it's a good 30mns walk from the town centre although buses seem to run outside the hotel but there is a good-sized car park if you drive. The room was small but fine for just my 2 nights stay and acceptable. I'm not sure the room size, lack of luxuries and breakfeast beng hit and miss would make it comfortable for a longer stay.

Amazing hotel and spa Amazing hotel, the reception manager was very welcoming. I visited in January (very quiet month in torquay) but he nevertheless offered to turn on the sauna and the whole spa just for me! I would highly recommend, rooms are spacious and clean, free parking onsite was ideal. I have visited torquay many times but I will always come back here!

Unfortunately for us , our stay at this hotel was marred badly by the dreadfully dirty room we had ; I am sure it was a health hazard . On arrival, the room we were allocated was very small, but more to the point it was MOULDY - walls, windows etc . :( I went to reception where the lady there was so lovely, she was very apologetic and sympathetic and called the Manager , who was equally as pleasant and helpful and very considerate . She showed us another 2 rooms , one of which seemed light and more airy - we thought . Sadly, upon further inspection, which came to light when I tried to open the windows for some air as it was very hot and stuffy and as I am asthmatic, it would have been good to get some fresh air through - but oh dear, this was not to be .The window frames were thick with black and we could not open any . The bathroom was very , very grubby , the bed frame worn right through, the bedroom chair full of dust and grime - we were not sure if we could see mites on one side of the chair- it was so dirty we would not sit in ti and the whole feel of the room made you feel cringy , like you needed a real good scrub! I could not believe it, it ruined the stay . The shower slip mat was mouldy , the windows rattled every time traffic went by . The pillows were biscuit thin . The bed was the worst I have ever slept in - hard, lumpy, could feel the springs , no mattress topper . :( Goodness, I didn't htink rooms like this existed in this day and age !! Absolute health hazard x 2 !! We had tried twice!! There was so much grime in the bathroom , I cringed having to wash in there. We would never use this hotel again ever, and that is a shame as their facilities are good , evening entertainment good , Bistro gets our vote entirely as all staff in there were lovely and friendly, and the food in there was excellent and very good value for money - I highly recommend ! But when you are staying, your room, to me , forms your home for the week, and ours , despite the hotel's efforts , was dreadful. Such a huge disappointment . I am not a person who would normally have this much to say - but our stay was, as I say , runied , knowing we had to go back to this awful grime ridden room each night . I did not see any point asking again - what would be next ?? So, sorry , Derwent , but keeping just your public area's clean and negelcting rooms to the point we had, we will not return, nor, so our 3 friends who were with us , say neither will they . We even considered going and booking another hotel whilst there but that would have meant, of course, we would have paid double for a stay ? Never seen such dirt . Food in restaurant = mmm , presentation not good, sloppy looking meals , tepid temperatures. Bistro food and service = 10 / 10 - Thank you , Aztec Bistro !

I’ve stayed here a few times before and not bothered reviewing every time as generally there’s not been much to add: really good mid-budget hotel, nice and modern with all modern cons. Good bathroom, comfy bed, and if you shell out for a room with view you get a great one of the harbour. What impressed me especially this time was that the online check in had allocated me a room with a pretty lame view (I paid for view). I knew there were better views on offer so I went to reception and asked if there was a better view available today. They did not quibble and immediately found one for me - I was really pleased with their professionalism. Also, the breakfast offering (included) is not at all bad. I’ve had very few hotel buffet breakfasts that I’d give 9 or 10 out of ten but this one is probably 7.5? Good variety, coffee decent, hot food not bad. The one thing that bugs me (not this hotel’s fault) is that the digital key is soooo unreliable! Hampton Techies: sort your tech or remove it as an option.

Un edificio magnifico in un luogo perfetto per noi. Siamo stati in una stanza con una splendida vista sul mare per svegliarsi fino a ogni mattina. La colazione era di alta qualità e ci ha dato un grande inizio al giorno. In generale l'hotel è molto pulito e ogni struttura utilizzata sembra essere mantenuta a buon livello. La nostra camera era molto spaziosa rispetto a molte altre camere d'albergo che ho soggiornato. La camera era certamente più grande della media e comprendeva una doccia di buona dimensione, con molta acqua calda a buona pressione. Anche quando si usavano le altre coperte, la doccia sembrava essere completamente intatta. Un paio di dettagli piccoli che avrebbero migliorato il nostro soggiorno. Un ascensore di lavoro, durante la nostra visita era fuori ordine. Ma questo non ha rovinato il nostro soggiorno. L'altro dettaglio sarebbe un piccolo sedile (o simile) nel bagno. Tutti i membri del personale si sono incontrati in modo amichevole, accurato e utile, e tutti sembravano disposti a garantire che ci fosse il piacere del nostro soggiorno a The Osborne. Abbiamo camminato intorno a alcuni dei terreni che sembravano essere mantenuti, e abbiamo camminato anche fuori dai terreni e attraverso la baia a Meadfoot, un luogo grande per andare a piedi e godere dell'aria fresca del mare. Rimaniamo qui? Abbiamo certamente già discusso della nostra prossima visita.

Location and view are fantastic, facilities are good, there's no denying it's an old hotel and that comes with some quirks and even a few areas that are a bit rough round the edges but it's not advertised as the 5 star hotel it once was. So as a 4 star I'd recommend it to anyone, the staff and cleanliness of room couldn't be faulted!! My only real gripe / area that needs some more immediate attention is please get an EV charger or two!

If there was one thing the hotel lacked its guest information, right across the whole stay we had to keep asking the staff who all looked very busy as it was a weekend stay with a Wedding party booked . On arrival the car park over the road at the railway was full as was the hotel reserved Garage so we found a space driving around at the back of the station so please do not presume its easy finding parking. The reserved spaces in the railway are not part of the hotel so dont use them. We arrived at 1pm hoping to grab a sandwich or lunch but were informed the hotel was catering for a conference so there was no food available until 6pm that evening but they offered us a selection of crisp. Why didnt they email or phone before hand to inform the resident guests there was no food? There were guests arriving asking about Afternoon teas but had to be turned away. The room on the 4th floor was recently decorated and very clean and served us well for a 3 night stay. But again no information in the room about spa/gym/ restaurant etc . Surely a pre printed laminate would be a good addition and might encourage resident guests to book extras. Our final evening we did manage to book into the 1881 Restaurant, dress code is casual and the Roast Topside of beef was awful, chef should not have served that and even the serving staff agreed. The staff though right across the hotel were very good and trying their very best to support the 'Not so Grand Hotel ' .

Il personale è brillante, grazie speciali a Karolina sulla ricezione e Charlize sul bar, non menzionare Katie e Owen (direttore Ops) il personale del ristorante è anche brillante e molto utile. È possibile godere le vostre bevande sia nella grande zona bar o fuori sulla bella terrazza che guarda il mare. La cena è sorprendente che si può mangiare ancora nel ristorante o nella zona bar. Il colazione è stile buffet e estremamente buono. La mia stanza era un singolo e tutto funzionava. Senza sostanza pulita e molto comoda. Scrivo molte recensioni e cerco sempre di mantenerle accurate. Un punteggio di 10 è molto raro da me, di solito trovo un nigger da qualche parte, come in morto ho qui prima. Ma in questa occasione, un punteggio di dieci è ben meritato.