Hotel in zona Willowdale Presbyterian Church, Toronto

This hotel was very easy to book through Titanium elite services. They made the process very easy and gave us a nice upgrade. They were very helpful with accommodating with the suite that offers a small full kitchen including dishwasher, silverware, microwave, regular size fridge, kitchen sink, coffee maker Lots of living room space and tv in living-room and bedroom. Easy for parking. They have space outside for large F250 trucks since a truck won’t fit in their covered parking.

L'hotel è carino e la camera in cui ho alloggiato era bellissima con una bella vista. Il personale è per lo più eccezionale, tranne una persona alla reception che ha mostrato un atteggiamento spiacevole nei miei confronti, ma tutti gli altri, dal concierge al personale del ristorante, alle adorabili cameriere, erano gentili e professionali. Gli orari del ristorante sono un po' strani, quindi è una buona idea informarsi in anticipo se avete intenzione di pranzare lì, a volte chiude a mezzogiorno. Strano. Oltre a questo, è una bella esperienza.

Questo hotel si trova in una posizione fantastica, convenientemente vicina al trasporto pubblico. Le camere sono impeccabilmente pulite, assicurando un soggiorno confortevole. Tuttavia, si prega di notare che può diventare molto occupato a causa della sua popolarità.

Non ci siamo! Abbiamo soggiornato qui 4 notti, tempo sufficiente ossia x farsi un'opinione. Accolti alla reception da personale monolingua che nn dimostra la volontà necessaria di farsi capire dai clienti. Abbiamo preso un'appartamento con doppio comodissimo letto ed angolo cottura. Privo di ogni stoviglia anche se con tutti i macchinari possibili. Avevamo bisogno di usare la lavoratrice chiusa dentro apposito ripostiglio che abbiamo dovuto chiedere di aprire. In 3 tutte le volte che hanno pensato alle dotazioni lo hanno fatto x 2! Disattenzioni inammissibili x un hotel che ha questi prezzi!

Great location to explore the city. The hotel breakfast was a good start to the day, the staff worked hard to keep everything refreshed ready for the next guest. The room was cleaned every day to a high standard.

I’d like to make it clear that the manager (Emeline) did everything in her power to make up for all the issues I experienced once she was made aware of them. Unfortunately for me, that wasn’t until my last day. This was my first solo trip. The hotel itself is beautiful, and it’s in a great location. It doesn’t have step free access - there is one step up from street level. I waited 10 mins to check in with the host Supriya and eventually found my way to my room (I was not given directions or any information outside of my room number) which turned out to have two single beds instead of the 1 queen bed I booked. When I went back down to politely resolve this, I was met with attitude and told that what I was given was what I booked. After showing proof of my booking, she admitted that I’d been moved because there was some kind of hockey event and they had a last minute group booking that they accommodated instead of me. After some back and forth, Supriya eventually agreed that I could have the cost of my breakfast covered in the morning to compensate for this inconvenience, as they didn’t have any rooms available that night to move me to. The next morning I came down for breakfast as we’d agreed, and after being greeted sat down by another staff member, Supriya decided that this was a good time to publicly humiliate me (breakfast is in a very public dining area and there were a fair amount of people also sat down eating or waiting to order) by telling me that actually, my breakfast wouldn’t be covered because the cost of the room I booked was equal to what I had been given. Please note, I had to walk past the front desk in order to get to the dining area, so she could have relayed this to me privately instead of letting me get sat down. Needless to say I was completely caught off guard by this after a long flight and a restless night of trying to sleep in a single bed for the first time in almost 20 years. I tried to get her to understand my frustration and she just kept saying she could show me screenshots of the cost if I wanted. I asked to speak to the manager repeatedly for the next few days and was told by Supriya that I couldn’t. On the morning of my last day, Supriya must have finally had a day off, because I got a call from Aisha at the front desk who had noticed the room issue on the system. She was so lovely, she apologised and called the manager for me instantly when I mentioned how I had been treated previously. The manager I spoke to (Emeline) is kind, compassionate and a true asset to this hotel. I only wish I could have met and spoken to her earlier in my stay. She apologised profusely and made sure the room issue was corrected as well as covering my dinner that night and giving me a later check out. She even went as far as to give me a ton of recommendations of what to see in the city once she’d understood what my interests were. So honestly my low rating actually has nothing to do with the hotel itself, or 98% of the staff.

Check-in was easy after hours even though will be charged a late check in fee. Staff are okay, some not too friendly but night security guy was very helpful at welcoming. The location is awesome as you have close access to the streetcar, metro stations 5-10 minutes' walk and easy access to fast food and grocery stores. The dorms are spacious; however, the downside is if you end up with a top bunk there is not power outlet access as they are all on the bottom so you may have to power up in the sitting area outside the dorm or next door in the common area (kitchen and lounges). There have been complaints about the unhoused encampment across the street in the park, but it wasn't as much as expected but still quite the eye sore for the business but it's manageable as its pretty much people walking their dogs. The place is very clean, which is strictly enforced and a good thing (especially the kitchen). I like that! The next time I am in Toronto I will definitely stay here and would recommend. Clarence Park saved me hundreds of dollars on a near the airport hotel.

The Tv is big and with high resolution. Bed is tidied up neatly and the room is cleaned. Feel comfortable when I walk in the room. There are lotion and facial wash in the bathroom. All the furniture seems simple but great.

This hotel is a glorified Holiday Inn. For $550 for one night staring at a parking lot we were not able to get glass stemware unless we paid for them or ordered an overpriced drink Room was sparse and very very bland So unless you’re company is paying for your room and you don’t have a choice do not pay to stay here .

Stayed for one night before my flight. Good location, close to the airport and lots of restaurants within a reasonable walking distance. Rooms are well equipped, although the air conditioning was a disappointment. There is a control on the wall, which is misleading because the air conditioner is a separate unit. However, the air conditioner shuts off when the area near it reaches the temperature setting, while the room will be warmer. Setting the air conditioner at the coldest setting created a reasonable temperature but I would be concerned on a very hot day. I found the service to be generally polite, although not always helpful in accommodating requests. I asked for a quiet room with a bathtub. While I got the bathtub, the room faced the road, which was noisy at times. I had called the hotel a few days in advance so it should not have been an issue to accommodate both requests. I arranged the shuttle to the airport the day before required, but when inquiring about it, to make sure I didn't miss it, one of the front desk attendants (white woman with a Slavic name if I remember correctly) was quite rude. Apparently she doesn't understand the worry about getting to the airport on time since the shuttle only runs every 40 minutes so it would be an issue to miss it. The common facilities are good. The lobby lounge and breakfast area are nice and there is a beautiful courtyard in the centre of the hotel. The pool area was nice and there is a sauna, although note that it is on a timer so you need to get there early to let it warm up. The pool and sauna close at 10pm, which I thought was early as an 11pm closing would be helpful. The menu of the restaurant looked good, prices reasonable and a decent selection of beer for discerning drinkers. Breakfast was good but for the price, they should provide some vegetables for a salad. Overall, a reasonable stay and I would give the hotel another opportunity. I would pass on the breakfast though next time, provided there is time in the morning, as there is a Denny's nearby