Hotel in zona Golden Mile Employment & Social Services, Toronto

di buona stanza e gentilezza. ma la lavatrice non è buona.. t.t. i nostri vestiti sono così bagnati e non asciutti. altri servizi e colazione così buono.

Siamo stati felici di trovare il posto e la posizione, dovevamo dare cinque stelle, ma un incidente è successo quando siamo partiti. Ho chiesto a un camion di portarci all'aeroporto di Billy Bishop e una signora ci ha aiutati bene. Ci è stato detto che la cabina era già fuori, abbiamo messo tutte le nostre cose nella cabina e siamo stati seduti dentro pronto a partire, ma un altro tizio ha chiesto anche una cabina subito dopo di noi. Un personale molto accogliente e amichevole (l'India) ci ha aiutato a portare fuori i bagagli. (Era molto gentile, ci ha aiutato indipendentemente dalla nostra nazionalità). Ma quando ci siamo quasi lasciati il tipo (Blanco, potrebbe essere America) che ha chiesto anche una rete di camion fuori presumendo che la nostra camion fosse sua. Il dipartimento di frontiera (Chino) ha chiesto all'altro personale (Indiano) di uscire dalla cabina, il ragazzo indiano ha spiegato che abbiamo chiesto una cabina prima, ma il ragazzo cinese non ha avuto alcuna difficoltà a ascoltare. Tutto quello che voleva era uscire dalla cabina, non si è nemmeno scusato.

I’d like to make it clear that the manager (Emeline) did everything in her power to make up for all the issues I experienced once she was made aware of them. Unfortunately for me, that wasn’t until my last day. This was my first solo trip. The hotel itself is beautiful, and it’s in a great location. It doesn’t have step free access - there is one step up from street level. I waited 10 mins to check in with the host Supriya and eventually found my way to my room (I was not given directions or any information outside of my room number) which turned out to have two single beds instead of the 1 queen bed I booked. When I went back down to politely resolve this, I was met with attitude and told that what I was given was what I booked. After showing proof of my booking, she admitted that I’d been moved because there was some kind of hockey event and they had a last minute group booking that they accommodated instead of me. After some back and forth, Supriya eventually agreed that I could have the cost of my breakfast covered in the morning to compensate for this inconvenience, as they didn’t have any rooms available that night to move me to. The next morning I came down for breakfast as we’d agreed, and after being greeted sat down by another staff member, Supriya decided that this was a good time to publicly humiliate me (breakfast is in a very public dining area and there were a fair amount of people also sat down eating or waiting to order) by telling me that actually, my breakfast wouldn’t be covered because the cost of the room I booked was equal to what I had been given. Please note, I had to walk past the front desk in order to get to the dining area, so she could have relayed this to me privately instead of letting me get sat down. Needless to say I was completely caught off guard by this after a long flight and a restless night of trying to sleep in a single bed for the first time in almost 20 years. I tried to get her to understand my frustration and she just kept saying she could show me screenshots of the cost if I wanted. I asked to speak to the manager repeatedly for the next few days and was told by Supriya that I couldn’t. On the morning of my last day, Supriya must have finally had a day off, because I got a call from Aisha at the front desk who had noticed the room issue on the system. She was so lovely, she apologised and called the manager for me instantly when I mentioned how I had been treated previously. The manager I spoke to (Emeline) is kind, compassionate and a true asset to this hotel. I only wish I could have met and spoken to her earlier in my stay. She apologised profusely and made sure the room issue was corrected as well as covering my dinner that night and giving me a later check out. She even went as far as to give me a ton of recommendations of what to see in the city once she’d understood what my interests were. So honestly my low rating actually has nothing to do with the hotel itself, or 98% of the staff.

This hotel was very easy to book through Titanium elite services. They made the process very easy and gave us a nice upgrade. They were very helpful with accommodating with the suite that offers a small full kitchen including dishwasher, silverware, microwave, regular size fridge, kitchen sink, coffee maker Lots of living room space and tv in living-room and bedroom. Easy for parking. They have space outside for large F250 trucks since a truck won’t fit in their covered parking.

Il controllo è stato rapido e ha portato due acque complementari, la struttura del lobby è stata bella e la stanza è stata molto spaziosa e ben attrezzata, soprattutto per la sua posizione nelle aree più occupate della città. Mi piaceva il modo in cui c'era uno specchio corporeo completo nella stanza e in molti altri luoghi dell'hotel. Ci sono un buon numero di ristoranti e opzioni di trasporto vicino, quindi è stato molto facile navigare come turista. Purtroppo, le porte/pareti erano isolate dal rumore, così ho continuato a sbagliare il suono delle porte/keys per le persone che cercavano di entrare nella mia stanza, che mi facevano sentire molto incomodo e paranoico. Ecco l'unica ragione per cui una stella ha tolto ogni categoria di questo rating.

慕名前往Toronto地標打卡，近百年歷史的古董古堡式酒店，是當年全球最大的she華酒店，每年有20多部影視作品取景地。伊麗莎白女王夫婦、奧巴馬伕婦、克林頓、默克爾等眾多頂流名人曾經陸續入住的御用酒店。酒店細節處處彰顯she華本質和聲望，走廊牆上安靜精緻的藝術品，低調的色彩設計，主樓10部電梯以及等待電梯時的沙發，各種雅緻的鮮花擺放，房間的傢俱，大大壁爐的酒吧，特別是非常優雅温柔的服務，效率真的很高，果然名不虛傳的低奢品質，令人流連忘返。美食也值得信賴。Fairmont Royal York～一定會再次入住。推薦帶淋浴房的豪華大床房，

Abbiamo dormito una sola notte ma ci è bastata per capire l eccellenza di questa struttura.. Comodissima poiché a due passi dalle attrazioni principali della città..personale gentilissimo..camera esagerata e pulitissima..la migliore struttura fino ad ora tra le maggiori catene alberghiere..consigliatissimo..inoltre ha vicino una serie di posti dove mangiare molto carini..ottima esperienza

The Tv is big and with high resolution. Bed is tidied up neatly and the room is cleaned. Feel comfortable when I walk in the room. There are lotion and facial wash in the bathroom. All the furniture seems simple but great.

L'hotel è molto grande, il primo piano è **, e il teatro, il campo di corsa, è molto buono!La stanza è molto grande, le strutture sono molto nuove, pulite, comode per il trasporto, c'è un parcheggio sotterraneo gratuito, il rapporto costo-benefici!

Stayed for one night before my flight. Good location, close to the airport and lots of restaurants within a reasonable walking distance. Rooms are well equipped, although the air conditioning was a disappointment. There is a control on the wall, which is misleading because the air conditioner is a separate unit. However, the air conditioner shuts off when the area near it reaches the temperature setting, while the room will be warmer. Setting the air conditioner at the coldest setting created a reasonable temperature but I would be concerned on a very hot day. I found the service to be generally polite, although not always helpful in accommodating requests. I asked for a quiet room with a bathtub. While I got the bathtub, the room faced the road, which was noisy at times. I had called the hotel a few days in advance so it should not have been an issue to accommodate both requests. I arranged the shuttle to the airport the day before required, but when inquiring about it, to make sure I didn't miss it, one of the front desk attendants (white woman with a Slavic name if I remember correctly) was quite rude. Apparently she doesn't understand the worry about getting to the airport on time since the shuttle only runs every 40 minutes so it would be an issue to miss it. The common facilities are good. The lobby lounge and breakfast area are nice and there is a beautiful courtyard in the centre of the hotel. The pool area was nice and there is a sauna, although note that it is on a timer so you need to get there early to let it warm up. The pool and sauna close at 10pm, which I thought was early as an 11pm closing would be helpful. The menu of the restaurant looked good, prices reasonable and a decent selection of beer for discerning drinkers. Breakfast was good but for the price, they should provide some vegetables for a salad. Overall, a reasonable stay and I would give the hotel another opportunity. I would pass on the breakfast though next time, provided there is time in the morning, as there is a Denny's nearby