Hotel con piscina a Torla

This review is difficult as some things were great and others were not. Overall I think the Hotel is great and with a little effort could be brilliant. Its geographical position is stunning and positioned in such a beautiful area. sadly some of the reviewers comment on staff and interaction - they are correct. Our check-in was originally not going to be friendly but the lady seemed to get it right when I persevered in a happy manner - when she turned she was exceptionally good - but I had to work to get her there. The next young lady on reception was rude and sullen and all my attempts to get her to smile and be helpful did not work. The young man in the cafeteria was superb and one other lady was excellent along with one other lady who was abrupt. Their dog policies are all over the place and not coherent and indeed if they are coherent all the staff have a different understanding of them. Would I revisit this Hotel? Absolutely - All I hope is they get their staffing right and their policies uniform.