Torcy: hotel con bar

Hotel pulito e ben posizionato, a 20 metri da Disney e di fronte alla Baia 2. D'altra parte, il grande punto negativo è l'isolamento, vieni svegliato a qualsiasi ora del giorno e della notte dalle persone che passano nella tua stanza.

Abbiamo scelto questo hotel soprattutto perché volevamo essere vicini a Disneyland senza spendere troppo. Ma a parte questo non trovo altri punti a favore. In fase di prenotazione avevo richiesto una culla per il piccolo ma al nostro arrivo non c’era e la scusa è stata che chi si era occupato della nostra prenotazione stava ancora imparando il mestiere. Ce lo hanno poi aggiunto subito ma non è incluso un materasso quindi ho dovuto chiedere un piumone da usare come tale. Camera non pulitissima, sanitari del bagno vecchi e usurati, capelli nella vasca, pochissime prese elettriche e lontane dal letto, nessuno spazio per riporre i vestiti se non delle mensole strettissime (tant’è che li abbiamo tenuti in valigia). Tutto il personale tranne una parla solo in francese. Pulizia giornaliera, o meglio, ci rifacevano il letto e cambiavano gli asciugamani. Ultima cosa, a mio parere gravissima, alla nostra partenza abbiamo chiesto alla reception se potevano chiamarci un TAXI che ci portasse all’areoporto. Solo al suo arrivo ci siamo accorti che ci hanno chiamato un autista privato e non un taxi, ma per questioni di tempo non abbiamo potuto richiamarne uno per conto nostro. Per 20min di tragitto ci ha fatto spendere 80€ contro i 60€ che abbiamo pagato per l’andata col taxi. Assurdo. Non penso di tornare più in questo hotel nè mi sento di consigliarlo.

We stayed at this hotel for 4 nights towards the end of May 2023 and wow, was it a terrible choice! The only pro is the location. It is very close to the Torcy station where you can take the train to either Paris or Disneyland. You are in Disneyland in less than 30 mins and the station itself is like 5 mins from the hotel. The hotel itself is in a shopping center so you also have quite a lot of shops and restaurants nearby. Otherwise the hotel was terrible: dated look, super small room, quite dirty, noisy area and very poor breakfast choice. No vegetables, only a few slices of salami and such, some single wrapped cheese blocks, some usual butter and spread varieties, yogurt, cereal, cold hard boiled eggs and some breads. There’s also some fruits (about 3 pears and plums and I think I saw oranges the last day) and then some very not fresh croissant varieties, the kind that come frozen in bags and you just reheat. I complained about the lack of vegetables or any warm food or any vegetarian options and I was told initially that “there is bread”, followed by the gluten free bread. Then, I was told that there is soy milk too. I was literally shocked at this response and I did not insist on it anymore as it was obvious the girl did not actually comprehend why I was so annoyed. The coffee is terrible as well, I mean, it doesn't even taste like coffee but very watered down. On the first day we had breakfast a bit later than the other days so the coffee was a bit better than when we were earlier, so I think they literally did not have enough coffee available for all their guests. And on the second day we had to wait for a table to become available in the breakfast area (which is next to the reception), because they had a larger group that they had to sit together and they also did not have enough tables for all their guests. We did not wait long and they were apologetic and acted fast, but this should not even have been a problem in the first place. And we were not the only ones, several other people after us (and maybe even before?) had to wait as well, some quite some time. The room as mentioned was very tiny, so was the bathroom and the shower. But it was just dirty overall as well. Cannot understand why it is scored so well on hygiene. There was dust on the furniture, dirt on the floor, the shower had scum, the curtains and rails were broken. The room we stayed at, #118, also had a “lovely” view of all the dirt and bird remains that were on the plastic canopy outside. My overall impression is that this is supposed to be a very cheap hotel - however, not actually cheap as we paid 350 euros for 4 nights. The quality is subpar and what you get for the money is not worth it - avoid!