Waterside Resort

Its our 2nd time in Wuzhen, so we prefer staying a night is the best way or the only way for tourist to enjoy wonders of Wuzhen Watertown. This hotel is located inside the watertown so you have the privilege to roam till late and as early in the morning. Since its our first time staying in the hotel, we are not aware that the hotel has 2 entrances. We checked in at the common area, while our luggages will be transported to our designated hotels, since we only had a day to explore, without dropping to our hotel we go straight to the West part of Wuzhen water town. This time we almost finish the whole area, and we felt so amazed with bands singing inside restaurants, and it turned out so well. During the day, you can enjoy the old stone alley. We stayed in East gate, one unit has 3 rooms, 1 on the 1st floor (which we had), while 2 more rooms upstairs. Ground floor has a common area for morning tea time. We choose the lower ground since it has balcony overlooking a part of the watertown. While for the room, definitely its expected to be old style, but its clean, with typical Chinese decor of 4 posts bed frame, which practically makes the room a bit crowded. Breakfast is typical buffet type, good taste. Servers are very efficient, since guests coming in continuously. They're so attentive as soon as you finished your food, they'll surely cleans your plate out. Overall, we did enjoy our stay.

Very great location inside the Wuzhen ancient town.......

Most centric hotel in the area. Extremely big and with beautiful traditional Chinese decoration. Outside pool was not open and service in English was difficult. But definitely worth the stay.

Good to stay within the wuzhen town. Located inside the town. Convenient for stay.

bad experiences: the front desk lady who handled the reservation was very unprofessional, I was not blaming her, because she was a trainee (from her name tag) by herself without supervising, it took at least 30 minutes to settle down my reservation without smiling from her face; the room I stayed was old and strong odor smell. From 1 to 10, I think the Waterside Resort only worth 3 point in my opinion.

Lovely hotel though reception could have explained the rooming options better and proposed better arrangements for 3 ladies in single rooms to share a villa

Great location and services. The room is in classic Chinese style and very clean.

Our 2nd stay here. First one was 8 yrs ago. Good service, clean room, good water pressure and cozy bed. Breakfast also excellent. Highly recommend!

We had great stay! The included breakfast was delicious, lots of choices. The front desk people were very friendly and helpful. One thing need especially mention was the young man (too bad, I didn't get his work number), helped our luggage to parking lot after our checking out. He was very helpful and nice. My uncle forgot his reading glasses after we start to driving, this service guy called for people checked, found it's in my uncle's room and you guys arrange someone send the glasses to us while we were waiting in our car. We appreciate your help very much.