Hotel a Toledo, Filippine

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

Ho prenotato un soggiorno lo stesso giorno, perché voglio una breve fuga da casa. Ho cercato un soggiorno breve a buon bilancio e mi sono sorpreso di finire in questo accogliente posto. Il ricevitore ha fatto una visita di intrattenimento e ha accolto con piacere.Ho prenotato una camera condivisa di 4 letti e mi sembrava bene, anche se lo spazio era un po' difficile, ma le strutture erano complete e fornite. Con la somma, mi sorprendeva che ci fosse un colazione, questo posto era davvero un grande trovato.

When you stay at Pulchra - Philippines in San Fernando, you'll be on the beach and 10 minutes by car from Mancao Ancestral House. This luxury resort is 17.5 mi (28.2 km) from SM City Cebu and 15.7 mi (25.2 km) from SM Seaside City Cebu.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and wedding services.Enjoy international cuisine at Ventus, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary local cuisine breakfast is served daily from 6:30 AM to 10:30 AM.Featured amenities include dry cleaning/laundry services and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 37 air-conditioned rooms featuring private pools. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as minibars and refrigerators.

New building, nice and spacious rooms, they clean everyday and change towels. Refills of coffee and water. Complete amenities with your own kitchen refrigerator water kettle and dining area. Nice double beds. City view 😍 and nice swimming pool. They have great restaurant at the roof deck with great menu and 360 view of the city. Accomodating and helpful staff. It would be nice to be back.

Me and my friend stayed at mad monkey for 5 days which was far too long but we didn’t know when we booked that there wasn’t much to do. When we arrived we didn’t get the most friendly welcome from reception we didn’t get told about any events going on in the hostel or any trips that the hostel were offering We found the room was quite dirty and very loud on the road side. The air con made the loudest noises and half the time it was hot. The room smelt very mouldy and damp. The floors looked like they haven’t been cleaned for months especially looking under the beds. The walls were cracked and the paints hanging of the walls. No one cleaned the room in 5 days but we did get toilet roll delivery’s. We found it quite hard to chill near the pool as there wasn’t any comfy chairs and it was a greenhouse in there and soo hot we couldn’t sit there for long. It’s all enclosed and we was told on a very occasions that they couldn’t turn on the aircon. We was pretty disappointed with the food prices(the food was nice) although the pizza doughs were a bit undercooked they were so expensive to say it’s a hostel with backpackers on a budget staying there. For 2 meals it cost us £15. And we spent £3 getting a can of red bull which would cost less in England. We wanted to join in on the beer pong one night and we was told we wasn’t aloud to play if we didn’t buy a bucket of beer which was a big of a money making scheme really so we didn’t end up playing and we didn’t want to drink that night to save on money. Everyone should be able to play as some people don’t drink alcohol. We enjoyed to music quiz we found that was a good laugh. The music was very good in the bar and the dj was great. We also found out you couldn’t buy bottled water which was disappointing so we went to the shop to get bottles. They only have one water dispenser in the full building which is very inconvenient and should have one on every floor. we thought the monkey punch was great and did get you drunk with the free shots. Our only recommendation is that you do this promotion later as 7-8 is still quite early if you don’t go out till 12. Overall wasn’t the best and wouldn’t recommend for backpackers on a budget.