Park Hyatt Tokyo

We booked Park Hyatt very last minute due to issue with our original hotel that we booked in Tokyo. We travelled with a 3 & 4 years old and the hotel was amazing. The playground across the hotel is a big plus. From the moment we arrived the staff made us feel very welcome and the process was very seamlessly. We left the first hotel fairly early and knew we couldn't get into the room but our plan was to go through Shinjuku and knew we wouldn't be back until later that day. The hotel lobby is on the 41st floor, you can see the entire city view and at night the sight is amazing. The hotel location is about a 15min walk to Shinjuku station which is not bad and there is a shuttle that runs every 30min as well. Concierge was very helpful with everything during our stay. Breakfast service was professional and efficient. The staff were very friendly with kids and not snobbish at all. The hotel is an iconic place, most of the time we took a taxi or delivery they know the hotel by name. I highly recommend anyone that would like to pamper themselves in Tokyo. The hotel is a bit dated by the upkeep of the hotel is very good. Only thing that was a bit annoying was the light switches since it's not modern you can't control some lights individually.

1、疫情後東京的酒店價格實在是嚇人。 2、之前來出差住過一次，這次來整體感覺服務質量沒以前好，電梯口迎面而見，工作人員也沒跟你打招呼，不知道是不是酒店領導這麼傲。所謂的日式服務也是堪憂。工作人員素質參差不齊。 3、訂的含早的，早餐半自助加點單，中規中矩。 4、客房服務每天就兩瓶礦泉水，我怎麼記得以前不是的，現在這麼吝嗇嘛。 5、整體價格跟服務不成正比。

服務可以説是業界的天花板，細緻周到而不留痕跡，待在酒店的時間還挺長，經常在房間喝茶喝酒看風景，卻從未見過打掃衞生的工作人員，然而每天兩次都整理的十分細緻。餐廳有好幾個工作人員會説中文，溝通很方便。特別讚揚孫筱琪，幫助找回了首飾。club的工作人員也很温柔。至於房間的視野，看富士山，看夜東京，無敵！裝修雖舊但也有特色。很喜歡圖書館。 但是二樓的入口時常有濃重的汽油味，那裡一直有不少工作人員守候，有點心疼他們，也拉低了酒店的感官。希望今年重新裝修的時候改進這個問題。

打卡《迷失東京》同款酒店，開業30年，依舊設計感十足，日式服務熱情周到，非常喜歡，期待明年翻新後重啟的樣子。

缺點是服務生硬，大家好像都很着急似的，反應速度卻比較遲滯。早餐也很普通。優點是的確很美，老而彌新。未來裝修後會再去住住看。

不用多説啦 趕在重新裝修前 補一波回憶 細節 審美 依然很棒 設施和傢俱作為開業30年的酒店也是沒話説 2024年5月就要暫時歇業重新裝修啦 期待新生 ！

在東京來説 房間絕對算相當的大了 酒店雖然老了 但不會覺得很陳舊 服務非常好 很熱情 特別感謝一位台灣的小姐姐 人非常好 很熱情 也很耐心的帶我們參觀並詳細介紹酒店的設施和環境 還幫助我們完成了西餐廳的點餐 讓我們吃得很滿意 西餐廳用餐環境非常好 服務也特別周到 酒店有免費接駁班車到地鐵站 還是很推薦的 明年要停業裝修了 期待開業後的見面

柏悦就是柏悦的氣派，儘管裝修老了，但質地檔次在那裡。服務非常好，雖然入住晚了，但還給我們升房送甜點。早飯單點的法式吐司非常nice。

체크인부터 체크아웃까지 내 인생에 최고의 서비스를 받아봤습니다 적극추천합니다~ 다음에 다시 꼭 묶을 예정입니다~