4 Chome-37-1 Arakawa, Arakawa Ward, Tokyo, 116-0015, JapanDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4/5
Molto buono
96 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.9
Strutture e servizi4.3
Servizio3.7
Pulizia3.9
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Tutte le recensioni(96)
Recensioni positive(32)
Recensioni con foto/video(11)
Camere magnifiche(16)
Soggiorno meraviglioso!(9)
Camere ampie(8)
Comodo per lo shopping(7)
Vicino all'area commerciale(6)
Proprietario simpatico(3)
Recensioni negative(5)
Bird.Tp
Suite Spa (letto matrimoniale, con bagno)
Soggiorno: dic 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 10 gen 2025
Good hotel clean and large bed , bathtub is best
Traduci
Utente anonimo
Suite Deluxe Spa Moderna (con bagno)
Soggiorno: nov 2024
Famiglia
3 recensione
2.0/5
Pubblicata: 10 dic 2024
Moldy wall, whole place is fitted with small light and it make the whole place very dim. Worse is there isn't any soundproof at all. Can hear your neighbors talking, walking, bathing in the middle of the night when you are sleeping.
Traduci
Risposta dalla struttura: Thank you very much for staying with us.We sincerely apologize for any inconvenience caused by the inadequate soundproofing and darkness of your room.Regarding the use of the facilities, they are located in your room.We will make sure that your comments are known throughout the hotel, and we will make improvements to provide attentive service.We will continue to improve our facilities and services based on your feedback, and we look forward to your continued patronage.
Utente ospite
Suite dal Design Casual
Soggiorno: ago 2024
Viaggio con amici
6 recensione
4.5/5
Ottimo
Pubblicata: 21 dic 2024
Comfortable, i like it
Traduci
Risposta dalla struttura: Thank you very much for staying with us.We will continue to do our best to help make your stay with us a memorable one.We hope that you will continue to use our hotel in the future.We look forward to welcoming you again.
Cateyulo
Suite Executive Spa (con bagno)
Soggiorno: set 2024
Famiglia
6 recensione
4.5/5
Ottimo
Pubblicata: 24 ott 2024
We had a great stay at Randor Hotel with a family of 6. We stayed here for 5nights, the room is spacious with a lot of an amenities like cooking stove, pans and utensils for a quick bfast. It’s also around 7min walk to the train station and just across 7-11. 🤩
Traduci
Risposta dalla struttura: Thank you very much for staying with us.We are honored that you praised the size of our rooms and our cooking utensils and other facilities.We will continue to do our best to make your stay with us a memorable one.We hope that you will continue to use our hotel in the future.We look forward to welcoming you again.
Angelito
Suite di Lusso Design
Soggiorno: giu 2024
Famiglia
1 recensione
3.0/5
Pubblicata: 14 lug 2024
ALL BEDDING , PILLOWS NEED TO BE REPLACE
pillows are all dirty PLEASE CHANGE
FOAM BEDDING ARE DIRTY TOO
CARPET SMELLS LIKE FEET
COUCHES ARE SO DIRTY .
YOUR PLACE IS STILL NICE BUT NEED A LOT OF IMPROVEMENT SPECIALLY IN CLEANCLINESS
Traduci
Risposta dalla struttura: Thank you very much for choosing our hotel.Thank you for your comments about the cleanliness of our rooms.We will continue to make efforts to improve our cleaning services and look forward to serving you in the future.
Muhammad Salman
Suite di Lusso Design
Soggiorno: mag 2024
Famiglia
19 recensione
5.0/5
Eccezionale
Pubblicata: 7 set 2024
nice place, near to seven eleven, big room
Traduci
Risposta dalla struttura: Thank you very much for staying with us.We are honored that you praised our facility for your stay.We will continue to do our best to help make your stay with us a memorable one.We hope that you will continue to use our hotel in the future.We look forward to welcoming you again.
KennyC1
Suite Executive Spa (con bagno)
Soggiorno: giu 2024
Viaggio con amici
3 recensione
5.0/5
Eccezionale
Pubblicata: 30 lug 2024
Nice service, beautiful staff 😼
Traduci
Risposta dalla struttura: Thank you very much for staying with us.We are very honored that you praised our location,facilities and our staff during your stay.We will continue to do our utmost to help you have a memorable stay.We hope you will continue to use our hotel in the future.We look forward to seeing you again.
Parth
Suite presidenziale
Soggiorno: feb 2024
Viaggio con amici
14 recensione
4.0/5
Molto buono
Pubblicata: 12 giu 2024
Amazing room but location is average
Traduci
Risposta dalla struttura: Thank you very much for staying with us.We are very honoured that you praised our room during your stay with us.On the other hand, we would like to express our sincere apologies for any discomfort you may have experienced as a result of our inadequacies in point of location.We will make your comments known within the hotel and make improvements in order to provide you with attentive service.Although we may not be the best at what we do, we will continue to improve our facilities and services based on your feedback, and we look forward to your continued patronage.We look forward to welcoming you to our hotel in the future.We look forward to welcoming you again.Translated with DeepL.com (free version)
징빙윤
Suite Spa (letto matrimoniale, con bagno)
Soggiorno: nov 2024
Coppia
9 recensione
3.2/5
Pubblicata: 17 dic 2024
방은 사진과 같이 시설도 충분히 좋고 엄청 넓습니다.
전자렌지,커피포트,큰 침대,와인바같이 앉을 수 있는 곳까지 플러스 바로 숙소앞 편의점까지.. 시설은 매우만족합니다.
다음번에도 기회가 된다면 이용할 의향도 있습니다만 몇가지 느낀 단점이 있습니다.
1. 방음이 전혀 되지 않습니다.
2.2층은 엘리베이터가 운행하지않습니다.
3.웃풍이 들어 창가는 추울수 있습니다.
4.가장 짜증났던 것으로 오후 늦게 체크인 했습니다만 프론트 여자 직원이 전화를하며 응대를 하지 않았습니다. 전화가 급해 그럴수있다 생각하여 기다리니 전화를 받으며 셀프 체크인을 하라길래 옆에 테블릿통해 했습니다. 체크인 종이가 나오면 거기에 비밀번호를 찍고 번호를 누르고 방에 들어가는 방식인데, 직원이 전혀 설명없었기에 저희는 종이만 받고 올라갔고 엘리베이터가 안된다는 설명도 없어서 엘베를 기다렸다 내렸다 다시 계단으로 올라가서 비밀번호가 추가로 필요하다는 것을 알고 프론트로 내려갔을땐 그새 직원은 퇴근하고 없었습니다. 비밀번호를 모른채로 발만 구르다 트립닷컴 고객센터 덕분에 들어갈수 있었습니다. 시설 이용에 대해서도 전혀 설명을 못들었기에 쓰레기나 세탁물 교환방식도 셋째날 아침에서야 복도를 보고 눈칫밥으로 때려맞춰 교환했습니다.
직원 한 명 때문에 매우 불쾌한 경험을 했고 이것에 대해선 시정이 필요해보입니다.
사진으로 비밀번호가 안찍힌 체크인 종이 첨부합니다.
Traduci
Risposta dalla struttura: Thank you very much for staying with us.We sincerely apologize for any inconvenience caused by your check-in during your stay.Regarding the use of the facilities, they are located in your room.We will make sure that your comments are known throughout the hotel, and we will make improvements to provide attentive service.We will continue to improve our facilities and services based on your feedback, and we look forward to your continued patronage.
Risposta dalla struttura: Thank you very much for staying with us.We are very honored that you rated our hotel so highly during your stay.We will continue to do our best to make your stay with us a memorable one.We hope that you will continue to use our hotel in the future.We look forward to welcoming you again.
Utente ospite
Suite Deluxe con Letto Queen Size e vasca in cipresso
Risposta dalla struttura: 非常感謝您這次與我們在一起。我們非常榮幸您在入住期間對工作人員的反應和舒適度表示讚賞。另一方面,對於衞生方面給您帶來的任何不便,我們深表歉意。我們會將您的意見與我們酒店的其他人員分享,我們將不斷改進,以便為您提供周到的服務。對於給您帶來的不便,我們深表歉意,但我們將根據客户的反饋繼續努力改善我們的設施服務,感謝您的持續惠顧。我們希望您將來繼續使用我們的酒店。我們期待再次見到您。
Chunxiang
Suite Deluxe con Letto Queen Size e vasca in cipresso
Risposta dalla struttura: この度はご宿泊いただきまして、誠にありがとうございます。ご滞在に際しましては、設備や立地をお褒めいただき、大変光栄に存じます。これからも、お客様の想い出に残るご滞在のお手伝いが出来ますよう精一杯努めて参ります。今後とも、是非当ホテルをご利用くださいましたら幸いでございます。お客様のまたのお越しをお待ちしております。