Hotel Aima

帶小孩家庭留意： 在trip.com訂2大人2小童並付款雙人床房俾Hotel Aima, 到酒店check in時酒店話房間只容許2成人，所以企硬我的2位小朋友需要付附加費3000yen。我話訂房並付款時已指明2大2細，價格應包含小童premium，但酒店堅持要附加費。平時訂咁多酒店都知道指明有小朋友時，價格已反映（調升），但唯獨呢一間硬要額外收。我立即致電trip.com 客服，佢地check左小童政策都話我訂房時已指明2大2小，亦解釋小童政策係不加床而同大人佔同一床就沒有附加費，trip.com再揾agent同酒店相討，但呢間酒店企硬必須要俾附加費，ok fine就施捨俾酒店。但令我成個日本旅程最後一晚劃上不愉快。在日本訂其他酒店我都一早輸入2大2小，並根據訂房畫面的價格付款，從來沒有酒店（任何星級）硬要收我小童費，仲要我兩位幼兒都收費。呢個酒店職員用 Google translate話，只要大過0歲就要收附加費，即係手抱嬰兒都需要。各位帶小孩旅行的家長要三思。 位置： 位置理想，近上野站，行去橫商店街要7-8分鐘。酒店在內街，四圍都係2-3星的細型酒店。 設施： 呢間係公寓多過酒店，沒有保安，任何人隨時可以上樓，電梯沒有拍卡才可以到各樓層的保安設備，自己最好記得鎖房門。酒店“大堂”只有2-30呎，一張梳化或櫈都沒有俾人坐，反而旁邊的超grandmother的舊酒店，大堂都叫做有梳化同櫈俾人坐。房間有洗衣機微波爐電池爐煮食用具及餐具，要煮食的話要買食油調味料，但我只留一晚所以沒有用呢d設施。枕頭好硬好實，唔知用咩做。 清潔： 其實房間內部好新淨，木地板，就係可能有別於一般的地毯酒店，所以一入房你好容易見到四週的頭髮，地板，廁所，走廊都係前人留下的頭髮、毛髮。另外，房間有提供即棄拖鞋，就係我拖鞋常常被踢入床下底，我才發現床下底有前人留下的舊拖鞋，証明沒有用心清潔。另外，垃圾桶奇細，個桶口闊度只有一部iPhone 電話咁闊，要放垃圾好不容易。 整體而言，不推薦帶小童的家庭，就算有一位嬰兒都要附加費，或者2大1小你可以訂三床房。只有2大人又需要洗衣煮食又不怕沒有保安同衞生的話，可以考慮。

Overall stay was exellent it has a small kitchen, fridge and shower/tub. If you have only a party of 3 would be comfortable. If its more than 3 might be a little tight for some guests.

The room is roomy and comes with fully equipped kitchen. The down side is the washing machine do not have drying option. So, u got to hang dry your clothes. There is a fan option in the bathroom to dry your clothes

The room is roomy. There is a balcony for a stand out drink. The room is fully equipped with high grade appliances and amenities. The location is fantastic. Exit at Ueno metro 5b to use the elevator. Then turn left and right to walk across a traffic light. Is about 3-4 min walk. There is 3 beds for 3 people.

Location is perfect, close to dining and shopping area, even subway stations.

Let's start with the positive. The location close to Ueno station was perfect for us; easily accessible, but still relatively quiet. The room felt almost brand new, with no signs of wear and tear, and having the laundry machine right in the room is a big plus. Unfortunately, the rest of the experience left us pretty disappointed. The sole member of staff wasn't very professional, and seemed mainly confused by the check-in process. What's worse, we didn't see a single staff member at the premises during the rest of our stay. There was no-one at the check-in counter, just a note with a phone number. With open doors, no-one at the check-in, and an elevator that didn't require a key card, anyone could have walked inside, so we didn't really feel comfortable leaving our valuables in the room. Furthermore, the room's balcony had some trash lying around, and the drying rack in the bathroom was covered in dust. Not an experience we want to go through again.

CHECK IN 時服務員十分有禮貌,雖然服務帶著口罩,但可以感覺到有笑容。 房間十分淨潔，但廚具(平底鑊)就有花痕、白色杯子有咖啡印。

下次還會再入住，洗衣機在房間內，對於旅遊多天的旅客非常方便！

きれいかつ清潔で、立地も最高でしたが、洗面所の排水溝の臭いがきつかったので、それだけマイナスポイントでした。