Hotel Guest1 Ueno Ekimae

Staff are very attentive and helpful, truly of Japanese culture. The place is on a quiet area and very safe for a solo woman traveler like me.

Hotel was great overall. Breakfast, although simple, was surprisingly good and the menu was different each of the 4 days I stayed.

Good location. Clean good amenities. Breakfast room is too small

Small room, if you have big luggages then is hard for you to pack your luggage. Small toilet but you still have hot tub that’s how this Japanese design Superb prime location everything walking distance

Nice advice. Very close to Metro I haven’t brought my room key, they kindly assist me to open the door.

Service was pretty good by the first Japanese uncle that we met upon check-in, all smiles and really helped us a lot. The other female staff were quite meh, no smiles, just normal service given, nothing exceptional. Room cleanliness wise, except the dust that was present (I'm allergic to dust hence the low cleanliness rating), it was fine. Location 10/10, near two convenience stores, one supermarket, and lift access to the Ueno station. Lots of shops and restaurants nearby as well. Basic facilities, coin-operated laundromat, iron pressing board etc. Enjoyed the free welcome drink though. Free breakfast was alright, pretty basic.