Recensioni su Sakura Sky Hotel

Risposta dalla struttura: この度はSAKURA SKY HOTELにご宿泊頂きまして、誠にありがとうございます。朝6時から9時の間はロビーに無料のパンのご用意をしております。24時間ご利用頂けるドリンクバーをご一緒にお楽しみ頂ければと思います。またの機会がございましたら是非お待ちしております。SAKURA SKY HOTEL

Risposta dalla struttura: Thank you for choosing our hotel. Thank you again for taking the time out of your busy schedule to write this review. We are honored to hear that you enjoyed your stay with us. As you mentioned, we are located within a 5-minute walk from Kinshicho Station, so you can quickly take a train to go sightseeing in Tokyo. We appreciate your compliments about our rooms and staff, and your warm words are an encouragement to us. We look forward to welcoming you again.SAKURA SKY HOTEL

Risposta dalla struttura: Thank you for staying with us.We are very pleased with your review of our hotel.We look forward to welcoming you again when you visit Japan.SAKURA SKY HOTEL

Risposta dalla struttura: 感謝您的入住。收到這樣的反饋我們感到非常難過。我們的退房時間是上午 10:00，這在日本的酒店中並不罕見。如果您願意，我們可以將退房時間延長 30 分鐘，費用為 1,000 日元。我們在預訂詳情中也註明了退房時間為上午 10:00，在辦理入住手續時，我們會向您解釋這一點，同時向您展示訊息表，最後我們會將訊息表交給您，其中也包括有關延期費用的訊息。這一次，客人沒有在退房時間出現，也沒有接聽房間內的電話延長線，因此我們打電話和發訊息讓客人知道該怎麼做，客人回覆延長了 1 小時 30 分鐘。我們很抱歉您對我們的答覆不滿意。由於清潔原因，我們很難更改退房時間，但我們會在今後考慮您的反饋意見。另請注意，我們的房價比東京同等面積的雙床房低 20%。我們將繼續努力，讓客人滿意。非常感謝您的反饋。Thank you for your stay.We are very sorry to receive this kind of feedback.Check-out time is 10:00 a.m., which is not unusual for hotels in Japan.It is possible to extend the check-out time by 30 minutes for 1000 yen.We clearly state in the reservation details that the check-out time is 10:00 a.m. We will explain this to you at check-in, and the information sheet you will receive at the end of your stay will also include information about the extended check-out time.On this occasion, the guest did not show up for check-out time and the room extension phone was not answered, so we informed the guest by phone and message and received a reply with an extension of 1 hour and 30 minutes.We are sorry to hear that you were not satisfied with our service.Due to cleaning reasons, it is difficult to change the check-out time, but we will take your feedback into consideration in the future.In addition, our room rates are 20% lower than similarly sized twin rooms in Tokyo.We will continue to make every effort to satisfy our guests.Thank you very much for your feedback.SAKURA SKY HOTEL

Risposta dalla struttura: Thank you for choosing SAKURA SKY HOTEL.We are very happy to have your word of mouth.We apologize for the inconvenience regarding Wi-Fi.Please ask at the front desk if the Wi-Fi speed will be restored by rebooting the system when the usage becomes too high.We would be happy to hear anything you have to say.We look forward to welcoming you again.SAKURA SKY HOTEL

Risposta dalla struttura: Thank you for your stay.We are glad you shared your photos with us.However, we are sorry about the construction.There is no construction work by us, there is public electrical work going on right in front of the hotel.We protested several times to the electric company about this matter, but they continued the work because it is an important project.The work was done at night because of the heavy traffic during the daytime, but we will request that the work be done during the daytime in the future.Since the hotel is located in the middle of the downtown area, the guest rooms have double-paned windows, so there is usually no problem.The construction will last until January 31, so next time it will be fine.We look forward to seeing you again.SAKURA SKY HOTEL

Risposta dalla struttura: Thank you for staying with us.We look forward to welcoming you again when you visit Tokyo.SAKURA SKY HOTEL

Risposta dalla struttura: Thank you for choosing SAKURA SKY HOTEL.We appreciate very much your review.Kinshicho is a location with convenient transportation, various stores, restaurants, movie theaters and other entertainment facilities.We can provide additional pillows upon request.Sorry about the water supply.In Japan, you have to turn the water tap to the left to get hot water, but it was difficult to understand. We will think about how to guide our guests in the future.We will do our best to satisfy our customers even more in the future.We look forward to serving you again when you visit Tokyo.SAKURA SKY HOTEL

Risposta dalla struttura: Thank you for staying at SAKURA SKY HOTEL. We are glad you took the time to leave us a review. Drinks and amenities are available in the lobby on the first floor. Bread is also served from 6:00 am to 9:00 am. It has been well received by everyone. We will continue to work hard to satisfy our customers, although we still have some things to work on. We hope you will visit us again when you come to Japan. SAKURA SKY HOTEL

Risposta dalla struttura: Thank you for choosing SAKURA SKY HOTEL.We are very glad that you have noticed the quality of our hotel.Our guest rooms are larger than those of similarly priced hotels in Tokyo.We hope you will visit us again when you come to Tokyo.SAKURA SKY HOTEL

Risposta dalla struttura: Thank you for staying at SAKURA SKY HOTEL.We are glad you enjoyed your stay in Kinshicho.There are many restaurants and stores around the area, and new stores are opening all the time.We hope you will enjoy your stay again when you come back.SAKURA SKY HOTEL

Risposta dalla struttura: Thank you for staying with us.We look forward to welcoming you again.SAKURA SKY HOTEL

Risposta dalla struttura: Thank you for staying at SAKURA SKY HOTEL. We are very happy that you had a pleasant stay. We will continue to make every effort to make your stay with us as comfortable as possible, and we look forward to your continued patronage. Please visit us again when you come to Japan! SAKURA SKY HOTEL

Risposta dalla struttura: ありがとうございます。また是非お越し下さい。お待ちしております。SAKURA SKY HOTEL