Hôtel Les Campanules by Les Etincelles

We had a wonderful stay in this hotel. It's well located for the slopes and village. The staff were super friendly and helpful, the spa is lovely after a days skiing and the food is excellent! we had a mezzanine suite for 4 people that was pretty tight and there weren't enough staff on to deal with the busy breakfast times. Otherwise we would thoroughly recommend.

Terrible food and service tonight, shame as some staff are polite and helpful. But the end product is poor. One choice of starter, the slops from the bottom of a vat of onion soup. When we complained the head waiter was rude, sarcastic and condescending. Took some drinks off our bill, a few beers and a bottle of water, insulting. We are here half board, rarely do things go well, breakfast often limited clean tables, food has not been replenished, dinner reservations a fiasco. Now this. Avoid.

Rooms and beds are comfortable, breakfast is decent although little account is taken of vegans, bar and lounge are nice, spa is small but adequate, service level is good but not outstanding.

Very attentive staff always willing to help. Great location very close to the ski lift. Lovely Hotel.

The hotel has character, is clean, warm and spacious with sitting areas, logfire, bar,stunning views, a great restaurant and spa. It's just a short walk down some steps to the shops and ski slope. We stayed on the 4th floor, our room was lovely with a balcony, bathroom and separate toilet. It had everything you could want. The staff were amazing, so friendly and considerate, nothing was too much trouble. The food was fantastic. I've read some negative reviews about the food and wonder if these people ate at the same place i did? We were half board. Breakfast was a self-serve buffet with a selection of breads, cereals, yoghurts, cold meats, cheese, salad, pastries and sausage, bacon, eggs and hashbrowns. It was so filling, we skied all day and didn't need to stop for lunch! Evening meal changed daily, there was a choice between 2 starters and then a main course, if they didn't take your fancy there's a standard menu with a choice of 3 starters and 3 different mains. Desert is a selection of cakes. The portions don't look huge but were rich and filling, certainly don't leave feeling hungry! It's traditional Fench dishes so I guess if you are a pie and mash/fish and chips person maybe the food wouldn't be for you. Part of our half board package included eating at 3 other very local "sister" hotels, we tried them all and found the food to be of an equally high standard, bookings need to be made through reception the night before, we had no problem getting a table on each occasion. The spa was clean and well maintained. There's a small outdoor pool, not really big enough to swim lengths but perfect for relaxing in and enjoying the views. Also a sauna and steam room which was just what I needed at the end of the day. You can book various massage treatments but we didn't so can't comment. We had a wonderful week, would highly recommend and 100% will be returning.