Recensioni su Electra Palace Thessaloniki

Risposta dalla struttura: Dear Guest,Thank you for taking the time to rate your experience with us and we are very happy to know everything was to your satisfaction.We hope to welcome you again soon.Best regards,Alexia KolatskouGuest Relations Manager

Risposta dalla struttura: Dear Mr. Yasour,Thank you for your wonderful review and for taking the time to share your experience at the Electra Palace Thessaloniki. We are delighted to know that you enjoyed the luxurious ambiance of our hotel, our prime location, and the breakfast experience at the rooftop with its breathtaking view.Your kind words motivate us to continue offering exceptional hospitality, and we truly appreciate your recognition. We look forward to welcoming you again for another memorable stay.Best regards,Spyros GeorgarasGuest Relations Agent

Risposta dalla struttura: Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated the luxury, comfort, and prime location of our hotel. Aristotelous Square truly offers a unique charm, and we're glad you were able to take in the stunning views. It’s also great to know that our service and elegant atmosphere met your expectations. Orizontes Roof Garden is indeed a special spot, and we’re delighted you had a memorable dining experience there. We hope to welcome you back soon for another unforgettable stay!Best regards,Spyros GeorgarasGuest Relations Agent

Risposta dalla struttura: Dear Guest, Thank you for selecting our hotel for your stay. We appreciate that you have taken the time to write this glowing review for the Electra Palace Thessaloniki. It is always pleasant to know that our guests appreciate our quality of service and that we were able to fully meet your expectations. Thank you also for your kind comments with regards to the service of our colleagues, we really value customer service and when our guests recognize our efforts it really means a lot. We all look forward to welcoming you back on your next visit and offer you another five star experience. Kind Regards, Alexia Kolatskou | Guest Relations Manager

Risposta dalla struttura: Dear Mustafa,Thank you for taking the time to rate your experience with us and we are very happy to know everything was to your satisfaction.We hope to welcome you again soon.Best regards,Alexia KolatskouGuest Relations Manager

Risposta dalla struttura: Thank you very much for your kind rating and for sharing your experience with us. Your satisfaction is very important to us and we are delighted that everything was fine after the relocation.We hope to have the opportunity to welcome you back to the Electra Palace Thessaloniki and offer you an even more seamless stay.Kind regards,Spyros GeorgarasGuest Relations Agent

Risposta dalla struttura: Thank you for your feedback. We are glad you enjoyed our great location.Regarding the lobby, our space is designed to be both welcoming and functional, providing ample room for our guests to relax and enjoy.We hope to wo welcome you back soon.Kind regards,Alexia KolatskouGuest Relations Manager

Risposta dalla struttura: Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments and are sorry to hear that you found your room smaller than expected. Please allow us to mention that we offer a variety of room types, each designed to cater to different needs and preferences. The higher the room category, the more spacious the accommodations become. For your next visit, we would be happy to assist you in selecting a room that better suits your preferences for additional space and comfort. With regards to the smell you mention, we have identified an external issue that unfortunately occasionally occurs only the lobby area of our hotel. That is not something typical but we do apologize for the inconvenience. We value your input and hope to have the opportunity to welcome you back in the future. Kind regards, Alexia Kolatskou Guest Relations Manager