Overall, we had a pleasant stay at this Manh Quan Luxury Hotel. We will definitely come back for future trips. We’re personally content with:
Pros:
1. Staff are very nice & smiley, yet not too casual, we were especially impressed with the security guard much that before leaving we’re looking for him to give him a tip but he wasn’t there. He was very friendly and helpful at guiding us to park inside the property.
2. Although the breakfast options were limited and pho bo ran out when I had breakfast (about 8.30am), the instant noodles were tasty.
3. Everything seemed very organized, even more than big hotels that we’d gone to.
Cons:
I hope the hotel manager could pay more attention to these following points to improve guests’ experience:
1. When we’re about to lay in bed, we found some hairs on the bedsheet. That could be of housekeepers when they changed the bedsheet, yet before guests check in, they could’ve rechecked the whole room (though the receptionist was very responsive when we asked for a new bedsheet, he even offered us to change to anither room).
2. There’re no beers in the minibar :( if there was, that’d made my partner’s night more completed :)
3. The water coming out of the shower head was way weaker than the head shower and lower tap.
4. I think it’d be more convenient if there was a rack or so in the shower, making it easier to reach out to shower or shampoo bottles, etc. Currently, you gotta place your stuff on the shower floor.
Eccellente
27 Recensioni