Hotel in zona Sculpture the Toaster, Tbilisi

Uno dei migliori hotel in cui ho soggiornato a Tbilisi. Abbiamo prenotato la camera king premium, bella e calda, accogliente per le notti invernali di dicembre. Personale molto cordiale e un posto incantevole in cui soggiornare. Le camere erano super pulite e il servizio in camera era molto veloce. Lo consiglio vivamente a tutti.

I and my husband had a very nice stay in this hotel for about 5 nights. The breakfast was amazing, and the kitchen was serviced by great staff, especially Mariam and her colleague (sorry but I forgot his name) who greeted us every morning with a warm smile 😊… However, we had a small problem with the selected room upon arrival (supposed to be our standard room with a terrace). They checked us in in a very small room with a French balcony (which is basically just a window), and it was totally unacceptable for us. When we questioned the room selected for us, they showed us another room with a small balcony and facing the construction area in the back of the hotel. They advised that the superior room with a terrace and city view is occupied and we have to pay extra amount to have one with city view and a decent balcony instead. We had no option but to pay and stay! We are not sure who is playing the game of providing the wrong information about the hotel rooms here, the hotel’s staff or Agoda?! Perhaps both. Other than that, the stay was great. We were able to locate nearby groceries and restaurants to dine in for lunch or dinner (as the hotel provided only breakfast).

La stanza data dalla reception è molto buona. Alla faccia della chiesa di San Santuario, sono davvero sorpresa dal momento in cui si apre la finestra.Tutto il personale incontrato è molto buono, e la posizione geografica dell'hotel è buona, e le attrazioni sono molto vicine, un viaggio molto piacevole!!!!Personalmente sono molto consigliato

Firstly, I have to admit, that due to the bad weather conditions (heavy snowfall in the Gudauri region, roads were closed), I was a day late to my reservation, however I asked to keep it, since I intended to come anyway. I had an answer from a hotel, that they are keeping a room for me. Anyway, when I finally came, it appeared that I could only stay for a night, since the hotel was totally booked. However, the personnel were very kind, suggesting breakfast, taxi and being very pleasant to talk to.  Secondly, the room was quite spacious with big windows overlooking the top of the Trinity Cathedral.  Thirdly, I was given an extra heater, insomuch as it was very cold outside, which is nice. Finally, I have spent only one night there and could not provide more information, except for the fact that the building is interestingly designed and located in the area of old Tbilisi, among the private houses, primarily one-store. By the way, I met fluffy dogs there. 

Не понравилось практически ничего. Завтраки, которые так расхваливали в отзывах, оказались просто никакими. Каждый день одно и то же: яйца, сэндвич с ломтиком докторской колбасы и ломтиком сыра, маленький йогурт ”Нежный”, мюсли, масло, чай/кофе, стакан непонятного, вроде бы яблочного сока, иногда бывали нарезанные помидоры/огурцы. Менялся только способ приготовления яиц (вареное, глазунья, омлет) и время подачи. В нашем номере неправильно работала душевая лейка, вода текла одним потоком как в водопаде, мы попросили поменять лейку, но никакой реакции не последовало. (Мы пошли сами купили новую лейку за 200 р на период своего пребывания, так что цена хорошего впечатления от сервиса - 200 р). У нас был двухэтажный номер, на втором этаже, как выяснилось, высота потолка примерно 160 см, не было холодильника и сейфа. На третий день такого отдыха мы попросили поменять номер на освободившийся улучшенный с доплатой. На что нам сказали, что сами ничего сделать не могут, мы должны отменить бронирование и забронировать новый номер. У нас было невозвратное бронирование, поэтому совет был так себе. В итоге походив вокруг кровати с поджатыми головами, посидев на одном единственном стуле мы плюнули и уехали в другой отель. При досрочном выезде нас спросили о причине, мы ответили, что не удовлетворены отелем, на что последовал вопрос по их это вине или у нас изменились планы, тут комментировать по-моему нечего. Ещё отмечу, что две маленькие бутылочки воды предоставляют только при заселении, чайные пакетики тоже если и кладут, то очень редко. Поэтому название отеля не соответствует действительности)) Из хорошего в отеле отмечу тишину, хорошую вентиляцию в ванной комнате, нормальную работу wifi.

Mi permetta di iniziare con il mio soggiorno, per 4 notti e comincia molto bene con Liza (ricettatrice) lei era molto utile e rispettosa per i visitatori. Ci ha anche aiutato a prendere le nostre 2 camere prima perché ha visto i nostri figli stanchi di viaggiare. Ma, al 17° mattino, il ricevitore, chiamato Ilia, era molto coraggioso nel suo modo di parlare e di atteggiamento, non mostrava alcun rispetto e usava la sua mano mentre parlava e mi chiedeva di venire al suo lato opposto. Non è finita qui, egli ha fatto riferimento ad un'altra questione di ospiti che hanno affrontato una notte prima, come me e la mia famiglia non lo sono. Il colazione è molto limitata con le opzioni che mi hanno fatto uscire dal giorno successivo per tenerla fuori fino a quando non siamo andati. Questo è un esempio di un buon hotel, ma con cattive atteggiamenti che influenzano la loro classificazione. Le camere sono molto buone da spazio intelligente e non ci sono letti per un soggiorno familiare. È anche necessario sapere che il servizio di lavanderia è molto costoso rispetto ad altri 5 hotel a stelle.

We stayed here for two nights, me my husband and 13 year old daughter. We had a family room on the second floor. I booked this hotel due to its location, low price and good reviews. We have stayed in a couple of Ibis Budget hotels in France and Spain, this one here in Tbilisi is the best one we have stayed in. Excellent location near the metro, main shopping street and tourist sights. Friendly, efficient staff who speak perfect English. Our room had a double bed and two single beds that can be folded away into cupboards, it wasn’t large but fine if you intend to be out and about most of the time. Obviously this is a very basic hotel, no fridge or safe in the room, but the telly had some English channels and the shower in the bathroom was fine. The bed was firm but ok. The air conditioning and the WiFi work well. We didn’t eat breakfast at the hotel so can’t comment on whether it’s any good or not. There are several decent restaurants and bars close by (we especially liked the quirky little craft beer bar round the corner on the main street) and a Spar for groceries and a kiosk selling local pastries. This hotel represents fantastic value for money and we liked it here so much we have booked it again for later in our Georgia trip. Our favourite thing about this hotel is that although it’s very central, it is on a side street so it’s not noisy. Our previous accommodation was super loud, so coming here to a cool, dark, silent room was bliss. The best sleep ever! Thank you!

First nights in Tbilisi and we stayed in this hotel as it is very convenient for coffee shops, supermarket and a scroll around the city. There was only 1 front desk staff available during our stay, so we were unable to ask for translation assistance for our taxi ride. However, we ended up renting a car and the hotel also provides an underground parking area for hotel guests which was great.

I am regularly for business in Tbilisi and stayed in a few hotels. So far I have never been dissapointed. This is my first time in the Pullmann and I like it. I like its spacious rooms, great shower and especially a very comfortable bed. Breakfast is very good and staff are friendly, helpfully and fast. Have not tried lunch and dinner yet but looking forward to it!

Il personale dell'hotel è molto amichevole e molto buono!Quando ho chiesto al personale dell'hotel se c'era un microonde, hanno detto che era nel bar, quindi posso riscaldare il riso di riso veloce!