Utente ospite
4 marzo 2025
We just returned from a family holiday. The hotel was basic, but very clean. Our family suite on the ground floor was spacious and well kept, compared to our in laws 5th floor bedroom which was tiny. The cleaners did an amazing job every day and we really appreciated this. Beds ok, although husband found them hard, pillows absolutely awful and flat. Air conditioning wasn't cold, but not sure if it is because it was February. The swimming pool that is on the hotel grounds is very small for the size of the amount of people there - another could easily be added - it is freshwater but very busy, especially by the afternoon. The sun starts coming across this deck in February around 10-10.30am, but not fully across until 12.30ish. Lifeguards at hotel pool are brilliant. There was an incident where a toddler slipped/ tripped and the lifeguard was on it straight away. I saw him fill out an incident form straight away and take photos and call someone. The next day I saw what looked like management come out to assess the area and take more photos etc. Food is ok, buffet, I'm not a fussy person but I mostly had pizza and salad each night. They do have a little childrens area where they can self serve which is lovely - spaghetti, burgers, chicken nuggets and chips. Breakfast was good for a full english, not much cereal choice though and only cows milk available. Toasters slow just to be aware. Restaurant staff very good at keeping the place clean and clearing tables very quickly, The waterpark in the centre is used by all hotels and also the public. It is saltwater, which we didn't realise until after booking, so you need to make sure you bring goggles. Our 6 year old didn't want to use the slides after 3 days because of the saltwater. The bigger slides are for 120cm (our child was too small for them which is a pain as we only booked the hotel for the slides) and over and the 3 smaller ones by the entrance of the waterpark are for 100cm and over - but adults can still use them - they are great. Very fun, but the whole park is tired looking, tiles are loose and the floor is broken - highly recommend buying water shoes to use there (the shops on the promenade sell them - size up!) Could do with modernising to be honest. Food and snacks are not included in the waterpark - which is annoying as we paid for all inclusive and didn't use it to it's full potential. But saying that, it was very peaceful and quiet and I preferred being down there to the chaos of the pool at the hotel. You have to get beach/ pool towels from the Spa across the road. This took us a full day to find out as all of the staff gave us different answers. On the promenade there is an arcade at the end which we loved. Lots of fun, but we also spent lots of money! The owner is so lovely and he was great with the kids. They are making upgrades and looks like they'll be setting up VR things in the next few weeks. Lots of shops around the hotel, so it turned into an expensive trip. There
Traduci