Hotel in zona Panepane Point, Tauranga

Booked last minute as a birthday treat. Did not realise on booking that you had to check in before 6pm, I called at 5.55 to let them know we were 10 minutes alway but no answer. Arrived just after 6pm, had to call the after hours we were meet by a man, we had already prepaid the room which was $266 for a bottom floor, one bedroom apartment. He told us we needed to pay a bond which I assumed would be $50-$100. We had to pay a $250 bond upfront to stay here. That was our dinner and activities money for the night. So had to cancel our plans. The room was dated, there was no body/hair wash left. There was no milk in the fridge so couldn't make a hot drink. As others have mentioned there are signs all over the room about extra charges, if you ring them after 9pm for anything you will get charged, if you leave anything in the room you will be charged and even more unnecessary fees. Tiny rubbish bin. The room was a good size but the headboard on the double bed isn't attached so everytime you turn over it bangs and so when you are there for a child free night you can imagine how much it was banging. It was right next to the road and it was a raining miserable night and it was loud, cars driving past, people walking/running past you can hear everything, image it during the busy season. The noise from the above room you can here people walking around. We were quite disappointed so I had a look at the other reviews this morning and I really wish I had of read them before booking here :( On check out which you had to wait as they are only there at reception between 8.30-10am on weekends. I asked the man to refund my $250 bond and he said that he can't and it won't be refunded until about Tuesday but it can take 10 business days. We had said about the missing amenities and he didn't care. Then we asked about all the bad reviews and he started getting angry. My husband reliased we had left a bag in the room and wanted to go get it and as we were approaching the room my husband made a comment about no wonder you have so many bad reviews and he told my husband to shut his mouth and he locked the room door and said to get out! He was not going to allow us to go back into the room to get our things. And said to ring the police if we wanted our stuff back. By this stage my husband was really mad and I ended up needing to call the police so they could go get our stuff from the room. Our uber driver had shown up and manager/man on reception had disappeared and some other lady that was obviously to what was happening came out and I said can I just get the key and I'll go get our stuff since we don't actually have to check out until 10am and she was saying I can't, I don't know what is happening. A couple minutes later she comes back in with our bag and continued to argue. Even the uber driver heard it and he is a 70 year old man and he came in to the reception and said they should not of been treating customer how they treated us. I will be going to

È la 4a volta che ci siamo fermati qui. è vicino alla strada principale, ha un bel vibe freddo con buone strutture e è un prezzo davvero buono.L'unico problema che abbiamo trovato questa volta è stato che abbiamo prenotato per sfuggire alla nostra vita occupata e rilassarsi per un pochi giorni. siamo stati messi nella stanza 10 sotto dove i proprietari rimangono con i loro bambini. Non sono sicuro se sono consapevoli, ma il tetto è molto sottile e per tutte le 3 mattine da 6AM a 9AM è solo costante correre / saltare / urlare dai bambini e i Sapete che sembra duro, ma quando si prenota qualche giorno e si sveglia ogni mattina come questo, è molto fuori di testa. Rimango qui, ma solo se possiamo essere al contrario della proprietà. ma il ritmo costante di salto e di abbattimento sopra la testa da prima di ogni mattina non è ideale.

Il nostro appartamento è stato spazioso, pulito e ben progettato, il posto era ”immacolato”. La piscina e il bagno erano a facile raggiungimento, e il Reef offre un parcheggio sotto copertina sicuro. Il receptionista era amichevole e utile. Non esitavamo a raccomandare il Reef a chiunque volesse un appartamento confortevole e a buon prezzo. Classe superiore. Torneremo presto.

Abbiamo avuto 3 camere per la nostra famiglia. Check-in amico facile, anche dando dolci ai miei nipoti nella nostra festa, e visitando i bambini nella nostra famiglia. Camere tutte spaziose e ben progettate. Camere confortevoli e cuscini. Camere eccezionalmente pulite. Grande piscina a raffreddore. Vicino ai piatti, ben posizionato. Grazie per il grande soggiorno che volevamo poteva essere più lungo

Abbiamo trascorso una sola notte qui. Buono valore per soldi, le letti erano buoni, avendo un risparmio privato un bonus dopo un lungo giorno. Molto pulito e tempestivo e una comoda unità di pavimento, che avevamo chiesto. Quando non sai che Tauranga era una missione, l'ultima volta che la strada era confusa, era la battaglia del motel. Ha detto che la macchina del caffè sulla pubblicità, nessun piastrelle o macchina, ma piastrelle fornite caffè ...... così poteva essere presa. Se rimarremmo più a lungo, li avrei chiesto di questo. In tutto comodo.

La posizione dell'hotel è un po'distante, ma tranquillo 🤫 Comfort 😌.Il paesaggio è particolarmente bello.La porta è sul mare 🏝 Hotel 🏨 È anche possibile dire che il campeggio dell'autobus ⛺️.Molte camere di tipo camera devono essere attenti a che alcuni tipi di camere sono difensori pubblici.