Utente anonimo
8 marzo 2025
I recently stayed at The Granite Luxury Hotel and unfortunately, my experience was far from what I expected from a luxury hotel.
Upon arrival, I noticed several issues in my room:
- The bathroom light was flickering non-stop, making it uncomfortable to use.
- There was visible mold and unidentified stains in the bathroom, which raised serious hygiene concerns.
- The clothing rack was rusted and looked like it hadn’t been maintained in years.
- Inside the cabinet, I found broken pieces, which was both inconvenient and disappointing.
I reported these issues to the front desk late at night. For a hotel that claims to offer luxury accommodations, the lack of cleanliness, maintenance, and responsiveness was unacceptable.
I hope the management takes these concerns seriously and improves their standards to ensure a better experience for future guests.
Traduci