Hotel Dusit a Tamuning

I’ve stayed here several times already. This time around was great as well as they accommodated my request for a high floor. There are some gripes with our room though. There was a nasty sticky red residue on the floor between our twin beds under the security safe tabletop overlooked by too service. Also our AC for our room was freezing and the room was hot. The TV remote was also dead. I tried calling reception via the room phone but could not reach. I had to call via my cell phone to reach them. They were able to have a tech come in and change the batteries. I also informed him at the time of the AC. He restarted the AC but to no avail after some time. They were able to relocate us to a room a few doors down. The new room was much better and up to expectations of what I’ve had the past few visits. This time however, we did not get the usual free 2 bottles of water in either room. Not sure if it is no longer included but something to think about on the next visit. Upon check out, one staff at the reception tried to charge me once more when I had already paid via Trip.com. She was also asking me why rent fee was cheaper than normal and I had to inform her about the trip.com reward discounts I had used. She was corrected by another staff and I was good to go after they refunded my security deposit. Overall, another pleasant experience but not without some gripes here and there. The pricing for the room and the service from staff and tech was very well worth it. Will definitely stay again. Hopefully a better experience next time.

Per tre notti non ho potuto pulire perché l'ora non era quella giusta, in altri hotel la pulizia delle camere di solito finisce prima delle 15:00. È stato imbarazzante che il deposito di $ 20 a notte non fosse stato annunciato e che l'hotel avesse commesso un errore e avesse già pagato l'alloggio online, ma è stato addebitato due volte... Ci sono voluti circa 4 giorni per recuperarlo. La vista è davvero buona. Anche la posizione è buona. Forse sono stato sfortunato. È stato bello avere un depuratore d'acqua nel corridoio! L'insonorizzazione non è buona, la sera è molto rumoroso, soprattutto perché ci sono molti ospiti in famiglia. La lobby è spaziosa e carina, sembra che ci siano spettacoli la sera. Fa molto freddo dentro, quindi porta una giacca!