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1 notte
Recensioni degli ospiti
4.4/5
Molto buono
50 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.4
Servizio4.4
Pulizia4.5
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Tutte le recensioni(50)
Recensioni positive(46)
Recensioni con foto/video(7)
Soggiorno meraviglioso!(10)
Recensioni negative(4)
Utente ospite
Camera Ospiti
Soggiorno: mag 2024
Solo
2 recensione
3.2/5
Pubblicata: 20 mag 2024
During my recent stay at this hotel, I had a mixed experience that travelers should be aware of.
Firstly, the breakfast was outstanding. The variety was great, making for a delightful start to each day.
However, my stay was marred by an issue with the advertised 24-hour help desk. At check-in, I was assured that assistance would be available at any time. Unfortunately, when I needed help late at night, no staff could be reached. This lack of support was frustrating and left me without the assistance I required.
Overall, while the breakfast here is a definite highlight, the reliability of their 24-hour help desk needs improvement. Future guests should be aware of this potential shortfall when planning their stay.
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Dell
Camera Ospiti
Soggiorno: feb 2024
Solo
13 recensione
5.0/5
Eccezionale
Pubblicata: 7 mar 2024
Modern with everything one needs other than a lot of space and the size issue just calls for some Japanese efficiency! Microwave downstairs. Wonderful front desk service. My new favourite hotel in downtown Osaka!
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Utente ospite
【Solo Donne】Stanza Separata (Cabina Semi-privata)
Soggiorno: ott 2023
Solo
1 recensione
1.2/5
Pubblicata: 1 nov 2023
I had an issue with my email which it meant the hotel was double booked by myself (I.e. booked 2 nights in 2 different rooms for one person). The moment this was highlighted to me and we agreed it was a genuine issue, the team manager agreed that they would wave the cancelation fees waived.
To only find out when I left that they told trip.com not to do it, therefore they have charged me for 4 nights when I stayed two!!
They are greedy people and it seems they are also liars which is a shame.
Furthermore, the cabins have a very loud ventilation / AC system that does not let you sleep. It took me a long time to fall sleep and woke me up multiple times - its so loud the ear plugs aren't any good. Very bad nights of sleep there.
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ChCh
【Solo Donne】Stanza Separata (Cabina Semi-privata)
Soggiorno: lug 2023
Solo
12 recensione
4.5/5
Ottimo
Pubblicata: 23 lug 2023
Great hotel to stay. Super value for money. Free onsen was fantastic.
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Haibiansanbudemao
Camera Doppia Superiore con Vista sul Mare Interno di Seto e Balcone