158 North Dunhua Road (Dunhua Bei Lu), Songshan District, Taipei, Taiwan, 10548, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.7/5
Fantastico
172 recensione
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Recensioni verificate
Ubicazione4.6
Strutture e servizi4.7
Servizio4.7
Pulizia4.9
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Tutte le recensioni(172)
Recensioni positive(169)
Recensioni con foto/video(44)
Proprietario simpatico(65)
Soggiorno meraviglioso!(46)
Camere magnifiche(25)
Ottima colazione(22)
Ambiente di classe(11)
Posizione ideale(11)
Ben arredato(8)
Camere ampie(8)
Recensioni negative(3)
jeffreycschow
Camera Deluxe matrimoniale
Soggiorno: dic 2024
Coppia
174 recensione
5.0/5
Eccezionale
Pubblicata: 16 gen 2025
best swimming pool
breakfast sumptuous
dinner average
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Utente anonimo
Camera Deluxe matrimoniale
Soggiorno: nov 2024
Viaggio con amici
4 recensione
5.0/5
Eccezionale
Pubblicata: 10 gen 2025
Fantastic night 🌙 Definitely visiting again 💕
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monamie ota
Camera Deluxe con 2 letti singoli
Soggiorno: ott 2024
Viaggio con amici
1 recensione
4.7/5
Fantastico
Pubblicata: 22 nov 2024
It was amazing stay. We enjoyed the stay in the rooms and breakfast was fantastic!
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Utente anonimo
Camera Deluxe matrimoniale
Soggiorno: ago 2024
Lavoro
52 recensione
4.7/5
Fantastico
Pubblicata: 27 set 2024
Purposely choose to stay with M.O.
check-in process was smooth with special house tea and cold towels.
The room was big and elegant setting. Toiletries were sufficient, however, with a strong sustainable mission. This MO still uses toothpaste instead of other MO toothpaste paper. I found their bath towels were rather old, which I don't expect from this level of Hotel. Most of the hotels have water kettle but not here. They offered a Japanese hot water machine which made me think of 30 years ago.
Breakfast was great with a lot of varieties.
I have the same similar level of hotel , they have a person to guide you to your room but not here.
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Risposta dalla struttura: Dear Guest, Thank you for sharing your feedback with us. It's very delightful to learn your enjoyable experience with us. We look forward to welcoming you back for another memorable stay soon.
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: lug 2024
Lavoro
14 recensione
4.5/5
Ottimo
Pubblicata: 19 ago 2024
The overall experience is good. This Mandarin Oriental's setting overall feels a bit small in terms of lobby waiting area. Feels like it's separated into many different parts. Room layout is nice. Water pressure is very strong. Breakfast is good. Gym facilities are not the newest but sufficient for a decent workout.
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Risposta dalla struttura: Dear Valued Guest, Thank you for sharing your feedback with us. We are glad that you enjoyed your stay at Mandarin Oriental, Taipei and regret to learn that our services were unable to meet your expectations. We will continuously strive to meet all our guests’ expectations, and we look forward to welcoming you back soon.
Hao
Camera Deluxe matrimoniale
Soggiorno: dic 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 14 gen 2025
Easily the best 5 star hotel I have ever stayed.
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Utente ospite
Camera Deluxe matrimoniale
Soggiorno: ago 2024
Famiglia
18 recensione
5.0/5
Eccezionale
Pubblicata: 8 dic 2024
Really good hotel in Taipei.
Service was good, room was also perfect.
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StephenHsiao
Camera Executive Deluxe (letto matrimoniale)
Soggiorno: apr 2024
Lavoro
7 recensione
5.0/5
Eccezionale
Pubblicata: 21 giu 2024
Excellent service with great experience
It’s a real five stars hotel
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Risposta dalla struttura: Dear Stephen, Thank you for sharing your feedback with us. It's very delightful to learn your enjoyable experience with us. We look forward to welcoming you back for another memorable stay soon.
SAI GIM TEN
Camera Executive Deluxe (letto matrimoniale)
Soggiorno: ago 2023
Lavoro
2 recensione
4.2/5
Molto buono
Pubblicata: 16 set 2023
Excellent service
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Risposta dalla struttura: Dear valued guest, Thank you for taking the time for reviewing on your recent stay with us. We are glad that you enjoyed your stay with us. We look forward to the pleasure of welcoming you for another memorable stay soon.
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: mar 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 6 apr 2024
Very nice hotel with great service. Spacious room.
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Risposta dalla struttura: Dear Guest, Thank you for sharing your feedback with us. It's very delightful to learn your enjoyable experience with us. We look forward to welcoming you back for another memorable stay soon.
Alexandra Schroth
Camera Deluxe matrimoniale
Soggiorno: ago 2023
Coppia
5 recensione
4.7/5
Fantastico
Pubblicata: 18 dic 2023
The interior and room facilities are outstanding. Professional service. Very nice cocktails in the bar ;-)
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Risposta dalla struttura: 親愛的貴賓您好, 謝謝您撥冗分享美好的體驗,期待您在不久的將來能再度蒞臨,讓我們再次為您提供卓越完善的文華東方體驗。 祝您有美好的一天。
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: lug 2023
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 8 ago 2023
As evaluated, the service is very good, but the house keeping service requires further improvement as the sleepers were missing, and the towels were slightly wet on the checked in day.
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Risposta dalla struttura: 親愛的貴賓您好, 謝謝您撥冗分享美好體驗,但很遺憾有部分服務未達您的期待,你的回饋將被管理階層評估並討論,台北文華東方酒店致力於提供每一位賓客完美的美好體驗。 期待您在不久的將來能再度蒞臨,讓我們再次為您提供卓越完善的服務。 祝您有美好的一天。
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: lug 2023
Coppia
2 recensione
3.5/5
Pubblicata: 11 ago 2023
The room itself is spacious, nicely designed and clean.
Unfortunately the service was shocking. It is far from 5-star service, let alone the usual MO standards in other countries. We arrived at the entrance without receiving any warm welcome from the bell boy. No one helped with our luggages.
The staff at concierge and their Italian restaurant failed to deliver friendliness and hospitality. Upon arrival, we asked the concierge to book the restaurant for our anniversary dinner. Let alone displaying normal manners, like saying congratulations, sir/madam it is reserved, the concierge lady just suddenly paused with a forced smile and told us “we are done”.
At the restaurant, the service was even more unimaginable. The staff first gave us a normal set menu and then when we were going to order, another staff came and said sorry, that was the wrong menu and gave us Father’s Day menu. Apparently no one at the hotel would warn us it was ********* Father’s Day and the restaurant would only provide Father’s Day set menu. No wonder the entire restaurant was filled with noise. So we decided to leave the second we sat down. Well, they tried to charge for a bottle of water and asked us to keep half bottle of it as souvenir……
With this price, I would not recommend to book this hotel for Taipei.
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Risposta dalla struttura: Dear valued guest, Thank you for taking the time for reviewing on your recent stay with us. We are regret to learn that we were unable to meet your expectations. We take your comments seriously and have been addressed your comments to the team. We will continuously strive to meet all our guests’ expectations, and we hope to restore your confidence with us and to welcome you back in the future.